Role Summary:
- Location: Williamstown
- Employment Type: Full-Time, Ongoing
- Salary: Admin Grade 1 + Superannuation + Salary Packaging
About the role:
An exciting opportunity exists for an experienced Freedom of Information (FOI) professional to join our Records and Information Services team. In this role, you will be responsible for the accurate and timely processing of FOI requests in accordance with the Freedom of Information Act 1982 (Vic), OVIC guidelines, and internal policies.
Key responsibilities:
- Process Freedom of Information (FOI) requests accurately and within statutory timeframes.
- Work collaboratively and efficiently with other FOI team members and relevant stakeholders to maintain and support overall FOI management within the unit.
- Contribute to a robust, accurate and comprehensive file management, reporting and record keeping for the overall FOI Services.
- Assist with investigating complaints and queries regarding FOI Requests and inquiries from OVIC, the HCC and internal channels.
About you:
- Experience in a public health records related role.
- Detailed understanding of the Freedom of Information Act 1982 (Vic) including practical working knowledge of the FOI Requests statutory processes and the role of OVIC.
- Attention to detail in records management
- Strong communication skills with a strong customer focus.
- Demonstrated ability, or ability to rapidly learn hospital computer systems and have a good working knowledge of the Microsoft Office package.
Click here for the Position Description.
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.
Learning and development opportunities
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.
Community impact and inclusion
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.
Organisational culture and environment
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.
Ready to make an impact?
If you’re passionate about transparency, integrity, and upholding the public’s right to access information, while supporting organisational values through consistent and compliant FOI decision-making, we’d love to hear from you.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 11 June 2026.
Enquiries: For further information about this role, contact Rabindra Rimal on (03) 8345 6324 or [email protected].
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health is committed to the psychosocial safety of all applicants and employees.
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
Western Health
