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482 visa sponsorship jobs near aussie

Microsoft Teams Voice / SBC Consultant

Accenture -
Sydney NSW

Apply Now

Job Details

Full-time
5 days ago

Benefits

On-the-job training

Qualifications

Cloud infrastructure
Azure
Computer Science
Deployment
Administrative experience
VoIP
Bachelor's degree
Security
AI
Office experience
Information Technology

Full Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

The Accenture Microsoft Business Group (AMBG) is a strategic partnership between Accenture and Microsoft that combines the capabilities and expertise of both companies to help clients accelerate their digital transformation. The group offers end-to-end solutions across cloud, data, AI, security, and modern workplace, leveraging the power of Microsoft platforms such as Azure, Microsoft 365, Dynamics 365, and Power Platform. The group also provides industry-specific solutions and services tailored to the needs and challenges of different sectors and markets.

About the role

Accenture are seeking an experienced Microsoft Teams Voice / SBC Consultant to join an existing project team. This role will engage your advanced skills in Microsoft Teams, fostering a collaborative and innovative environment. We look forward to welcoming your enthusiasm and fresh ideas to make a meaningful impact.

Key Responsibilities:

Design, implement, and support Microsoft Teams Voice solutions (Direct Routing, Calling Plans, Operator Connect)
Deploy and manage Ribbon SBC 1000 / Ribbon SBC 2000 and Ribbon SBC 8000 Series
Configure SIP trunks, dial plans, voice routing policies, and interoperability with telecom carriers
Work with networking, QoS, firewalls, and Microsoft 365 settings.
Understands SIP, RTP and core Telephony.
Perform troubleshooting for Call quality issues, understanding/Experince of call flows, signaling (SIP), media issues, and QoS
Manage certificate lifecycle (installation, renewal, troubleshooting) on SBCs and Teams environment
Monitor and optimize voice infrastructure performance and availability
Work with vendors (e.g., Microsoft, Ribbon, carriers) for issue resolution
Contact Center (WxCC) Responsibilities:
Support and integrate Webex Contact Center (WxCC) with Teams and voice infrastructure
Configure call flows, queues, agents, and reporting
Troubleshoot call routing, agent issues, and media paths

Required Skills & Experience:

Strong experience with Microsoft Teams Voice / Direct Routing
Direct routing using SBCs particularly Ribbon SBC. Hands-on with Ribbon SBC 1K/2K and 8K series
Solid understanding of SIP, VoIP, RTP/RTCP, and networking fundamentals
Strong understanding of cloud infrastructure and deployment strategies.
Experience with certificate management and security (TLS, SRTP)
Knowledge of Webex Contact Center (WxCC) or similar CCaaS platforms
Familiarity with troubleshooting tools (logs, traces, packet capture)
Bachelor’s degree in information technology, Computer Science, or other related fields.
Experience in troubleshooting and resolving issues related to messaging systems.
Familiarity with integration patterns and best practices in cloud environments.
Minimum of 3 years relevant experience required
Must be amenable to rotating shifts on a hybrid set up at Uptown BGC office

Good to Have:

Experience with PowerShell for Teams administration
Knowledge of Cisco voice / collaboration solutions
Exposure to cloud networking and hybrid environments

Mandatory Requirements

Current Independent Working Rights for Australia or a must.

We are unable to offer 482 Visa Sponsorship / 482 Transfer for this role due to the time frames involved.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture Benefits

To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.

Progressive Employee Benefits – Australia

This is an exceptional opportunity for an exceptional individual.

Equal Employment Opportunity Statement for Australia

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

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Refine Your Search

482 visa sponsorship jobs in aussie

Microsoft Teams Voice / SBC Consultant

Registered Nurse - Perioperative Services

Senior Software Developer

Senior Databricks Developer

Casual Registered Nurse

Azure DevOps Engineer

Registered Nurse - Subacute Hospital

Registered Nurse - Subacute Hospital

O&G Registrar | Supportive Regional Hospital in NSW | Coastal Lifestyle

Registered Nurse - Subacute Hospital

MLHD - Staff Specialist Paediatrician - Griffith (Apply via eCredential)

Experienced Registered Nurse

Senior Azure Cloud Engineer

Exercise Physiologist

General Practitioner (GP) – Australia

Occupational Therapist - Hobart

Speech Pathologist - Ballarat

HelloDr Blackstone - VR General Practitioner

Occupational Therapist - Launceston

Speech Pathologist - Bendigo

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