- Connect and create in this community-focused role
- Permanent, full time, 35-hour week with fortnightly RDO
- Salary $82,985.24 plus super
- Connect and create in this community-focused role
- Permanent, full time, 35-hour week with fortnightly RDO
- Salary $82,985.24 plus super
At Darebin, diversity, equity, and inclusion are at the core of how we work. Our commitment to these values is unwavering, they are central to our mission, to our impact and to help us better serve our community. We know that having varied perspectives and lived experiences helps generate better ideas to enable a diverse, inclusive and connected community.
Darebin encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour. We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.
About Darebin City Council
Located in Melbourne’s northern suburbs, Darebin City Council is home to one of the largest, most diverse communities in terms of culture, language, religion, socio-economic background, occupation, and housing needs. The city has one of the largest populations of Aboriginal and Torres Strait Islander residents in metropolitan Melbourne. Our Vision is for a community that works together to advance community life.
About the Role
- Develop, plan, deliver and evaluate youth programs and initiatives across the library service to ensure a comprehensive calendar of activities and events.
- Supervise one direct report and oversee the youth portfolio
- Identify and participate in community outreach and events, maintain stakeholder relationships and implement co-design principles to develop community-led programs, resources and services for children and youth, with particular focus on communities at risk of exclusion.
- Contribute to the planning and implementation of marketing strategies and activities designed to promote Darebin Libraries to children, youth and targeted organisations via a variety of forms including websites and social media.
- Contribute to regular collection maintenance and activities, including the development of reading lists, in accordance with Darebin Libraries guidelines and plans.
- Undertake rostered front of house customer service shifts across Darebin Libraries’ branches including working one evening shift per week and a minimum of one rostered Saturday and Sunday shift in each 8-week cycle. Time in Lieu or additional pay, as relevant, applies to weekend work.
- Perform the role of shift leader in the delivery of rostered customer service shifts.
- Practise empathy and conflict resolution techniques when engaging in challenging customer interactions and escalate as required.
Skills & Experience
- Degree qualification approved by ALIA or in a field relevant to the position requirements, with some relevant experience, or Diploma level with extensive experience.
- Relevant customer service experience in a library, community, retail or hospitality environment.
- Knowledge and/or experience in community engagement and the social, literacy and learning needs of children and youth.
- The ability to develop, facilitate, and evaluate programs and activities for youth.
- Proficiency to instruct on the use of online environments.
- The ability to learn and develop new systems of work and to maintain positive working relationships with diverse stakeholders.
- Creative thinking, strong organisational skills and a passion for working with and for a diverse community.
Culture
As a progressive leader in Local Government, Darebin City Council is passionate about social inclusion, sustainability, engagement and service excellence. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of the community we serve. We are committed to upholding a positive and supportive work environment that values the contribution of all employees and treats all employees with dignity and respect.
Benefits
We offer a range of benefits to our employees including opportunities for personal and professional development, flexible work practices, Employee Assistance Program, recognition and reward program - Appreciate Great and a variety of generous paid and unpaid leave options.
How to Apply
If this sounds like the right opportunity for you, please submit your application including a resume, and briefly address the Key Selection Criteria as, listed in the Position Description, in your cover letter.
We’re also happy to adjust our recruitment process to support your accessibility needs.
Contact Betty Buhagiar Team Leader Children and Youth Programs on 1300 655 355 for a confidential discussion.
Applications close at 11.59pm on Sunday 14 June 2026.
Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.
To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards. All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.
