Compumedics is currently searching for a Sleep Product Educator.
Compumedics Limited (ASX: CMP) is a leading medical device company involved in the development, manufacture and commercialization of diagnostics technology for sleep, neurology and ultrasonic blood-flow monitoring applications. The Company owns US based Neuroscan and Germany based DWL Elektronishe GmbH. In conjunction with these two subsidiaries, Compumedics has a broad international reach, including the Americas, Australia, Asia Pacific, Europe and the Middle East.
The Sleep Product Educator is a part of the Customer Service and Training teams. This role requires strong technical abilities, excellent communication skills, and the capacity to learn and teach advanced software applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide Onsite and Remote Training on Compumedics Sleep products and systems to commercial and clinical customers prior to deployment.
- Provide Onsite and Remote installation/post-installation product support of all Compumedics Sleep products to commercial and clinical customers.
- Coordinate and conduct customer competency assessments with appropriate follow up activity.
- Maintain clinical training records.
- Contribute to the ongoing clinical training needs analysis by collecting feedback and providing solutions where needed.
- Work with our engineering and creative team to develop education, training and product application resources for patient use, to optimize their experience and success in using Compumedics Sleep products.
ROLE REQUIREMENTS:
- Experienced in the sleep medicine industry, with a high degree of clinical knowledge.
- An experienced trainer and presenter who is confident and capable of training small groups (10-15 people) of commercial, research and clinical customers.
- Proficiency in developing training and educational materials and a passion for delivering education/training programs.
- Exceptional presentation skills.
- Exceptional organizational skills, the capacity to successfully manage competing priorities, maintain attention to detail and manage time effectively.
- The ability to provide Remote access/Phone Support to commercial and clinical customers.
- A self-starter who can work independently with minimum supervision.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
ROLE EXPERIENCE REQUIREMENT:
- Minimum of 3+ years of Product Training/Education Experience
- Applicants should have a well-rounded clinical background with an interest in teaching.
- High level of computer literacy including Microsoft 365 suite.
- Preferred Current qualification in Training & Assessment (Cert IV or above)
- Preferred Previous experience in Sleep medicine.
- Preferred previous experience in Clinical Education
TRAVEL REQUIRED:
- Required to do some travel interstate within Australia (up to 20% of the time)
- Required to have a valid Driver’s License
HOME BASE:
Australia (East Coast)
- Sydney (Home based)
- Melbourne (Hybrid role within Melbourne Head Office)
- Brisbane (Home based)
ROLE EDUCATION REQUIREMENTS:
- Preferred Bachelor of Science or equivalent (Physiology, Applied Health, Health Sciences)
- Preferred Registered Polysomnography Technologist Certification – RPSGT
ROLE PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is (sometimes, regularly, frequently) required to:
– Sit, walk, stand
– Use hands to finger, handle or feel objects, tools or controls
– Reach with hands and arms
– Talk or hear
While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is regularly required to work at a keyboard and computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Specific vision abilities required by this job include (close vision, distance vision, colour vision, peripheral vision, depth perception and the ability to adjust focus).
Compumedics is an equal opportunity employer.
Compumedics is a global leader in the design and manufacture of innovative diagnostic technologies for sleep disorders, neurophysiology and cardiology since 1987.
Compumedics is committed to developing a world class working environment that rewards individuals for the contributions they, and their teams make to the business each year. Compumedics is proud of the diversity of its people, and continues to develop its people infrastructure under the guidance of the Senior Management Team and the Board.
