In-Demand customer service representative Jobs in arncliffe nsw

Customer Credit Agent
Ampol —Alexandria NSW
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Customer Excellence Representative
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Casual Warehouse Fulfilment & Online Customer Service Assistant
Leisures Shoe Boutique —Belrose NSW
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Customer Service Coordinator
Braemac Pty Ltd —Alexandria NSW
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Client Services Coordinator -New Life Aged and Disability Care
New Life Aged and Disability Care Pty Ltd —Sydney NSW
- $53,053.85 - $90,282.84 a year
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Member Support Consultant
Fitness First —Sydney Eastern Suburbs NSW
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Senior Coordinator Customer Service
Department of Customer Service —Sydney NSW
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Customer Suppport Representative
Validis —Sydney NSW
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Customer Service / Sales Support B2B
Darth Industries —Pendle Hill NSW
- $60,000 - $65,000 a year
- Full-time
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3d
Customer Service Agent
Boral —Sydney NSW
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13d
Customer Service & Marketing Coordinator
SCE Energy Solutions —Concord NSW
- $60,000 - $70,000 a year
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8d
Customer Support Specialist (4017)
GBG —Sydney NSW
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5d
Client Service Representative
IQVIA —North Sydney NSW
- Full-time
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6d
Guest Services Agent
Virgin Australia —Sydney NSW
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Customer Service
Doughkyo Pty Ltd —Sydney NSW
- $20 - $35 an hour
- Part-time
- Sales
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- Bakery
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10d
Customer Service Advisor
Velocity Truck Centre —Milperra NSW
- Full-time
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Customer Service Team Leader
Carma —Sydney NSW
- Full-time
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Quick Apply

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Customer Credit Agent

Ampol -
Alexandria NSW

Apply Now

Job Details

Temporary | Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Accounts receivable
Microsoft Excel
Customer service
Call centre
Microsoft Office
Communication skills

Full Job Description

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.

We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

About Group Corporate

Our Group teams enable the broader business to perform - providing strategic, financial, legal, people and governance expertise. With roles across Australia, Singapore and the US, we’re critical partners to the business and help shape Ampol’s future.

We work across borders, collaborate widely, and lead with purpose - always looking for ways to improve how we operate, support our people, and deliver results.

About the role

This role sits within the Credit Risk Department, where we focus on managing credit risk while balancing customer experience, revenue growth and long-term profitability.

We are looking for individuals with a strong phone-based customer service background who enjoy helping customers, handling high-volume interactions and delivering positive outcomes in every conversation.

In this role, you will review new customer card applications in line with established processes, while providing timely, professional support to customers over the phone and via written channels. Your ability to build rapport, ask the right questions and resolve queries efficiently will be key to your success.

We are hiring for a max-term contract through to October 2026. The role is based in our Alexandria office with a hybrid working arrangement and is open to working-holiday visa holders.

Key responsibilities

Manage inbound and outbound customer calls relating to credit applications and account enquiries
Deliver a high-quality, customer-first experience in every interaction
Review and process new customer credit applications in line with policies and procedures
Accurately record customer interactions and application progress in systems
Review daily credit reports and escalate issues where required
Proactively follow up with customers to gather information and support application outcomes
Ensure all compliance and regulatory requirements are met

Qualifications & Experience
We are seeking candidates who thrive in a fast-paced, customer-focused environment and are confident communicating over the phone.

Previous experience in a call centre or phone-based customer service role
Strong verbal communication skills with the ability to build rapport quickly
Confidence handling high call volumes and managing customer expectations
Ability to navigate systems while speaking with customers
Attention to detail and ability to follow processes accurately
Experience in credit, banking or accounts receivable is advantageous but not essential
Solid Microsoft Office skills (Word, Excel, PowerPoint)

Benefits

We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.

Want to take your career to the next level? Apply today.

Location

Alexandria, AU

Type Temporary - Full Time

Department Corporate

Brand Ampol Group

Location Alexandria

Reference

60035

Apply Now

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