In-Demand customer service representative Jobs in granville nsw

Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Customer Service and Despatch Coordinator
Johnson Controls —Rydalmere NSW
- Full-time
- Microsoft Excel
- Customer service
- Engineering
Customer Service
Tasty Fresh Food Co —Wetherill Park NSW
- $29.50 - $36.88 an hour
- Full-time
- Customer service
- Employee discount
Quick Apply
2d
Customer Service Representative & Digital Service Representative
Department of Customer Service —Sydney NSW
- $62,500 - $87,753 a year
- Full-time
- Customer service
- Employee assistance program
8h
Customer Service Representative
Go Fast Bits —Peakhurst NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Customer Service Representative
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $70,000 - $120,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Professional development assistance
- Free food
Quick Apply
1d
Reddy Express Wahroonga - Customer Service Rep
OTR —Wahroonga NSW
- Weekend availability
- Customer service
2d
Customer Fulfilment Associate
Refresco —Bankstown Aerodrome NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Customer Sales & Service - Repco Waitara - Casual
Repco —Waitara NSW
- Monday to Friday
Quick Apply
Customer Service Representative
Acorn Rentals —Macquarie Park NSW
- Full-time
- Customer service
- No experience needed
- Organisational skills
Customer Service Representative
Eaton —Mascot NSW
- Sales
- Customer service
- Salesforce
Customer Service Valet - Onsite Support
Konica Minolta Business Solutions Australia —Pymble NSW
- Full-time
- Customer service
- In-person
Quick Apply
Customer Sales & Service - Repco Waitara - Full Time
Repco —Waitara NSW
- Full-time
Quick Apply
Customer Sales & Service - Repco Lidcombe - Full Time
Repco —Lidcombe NSW
- Full-time
Quick Apply
Member Support Consultant
Fitness First —Macquarie Park NSW
- From $65,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Gym membership
Customer Service Representative AU (m/f/d)
KARL STORZ —Macquarie Park NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Annual leave
Customer Success Representative
hipages Group —Sydney NSW
- $65,000 a year
- Sales
- Salesforce
- Communication skills
Quick Apply
7d
Customers Service/Internal Sales
FlameStop Australia —Lane Cove West NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Casual Warehouse Fulfilment & Online Customer Service Assistant
Leisures Shoe Boutique —Belrose NSW
- From $30 an hour
- In-person
Quick Apply
13d
Customer Service Representative (CSR) - Teleperformance
Teleperformance Australia —Sydney NSW
- From $4,800 a month
- Full-time
- Customer service
- Computer skills
- Typing
- Health insurance
- Life insurance
Quick Apply

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Customer Support & Administration Officer - Allied Health Practice

Grace Children's Therapy
Castle Hill NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Certificate III
Administrative experience
Driver Licence
Computer skills
Typing
Working with Children Check
Office experience

Full Job Description

We are a busy occupational therapy practice and looking for a fulltime administration support officer with experience in customer service and administration to join our allied health practice.

The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions, invoicing and ad-hoc admin tasks. A pivotal component of this role will be keeping our database up to date and providing phone support to our clients, including onboarding clients into our practice and updating therapist diaries.

Knowledge of the National Disability Insurance Scheme and medical referral process is beneficial as a large part of your role is providing information to clients and coordinating calendars, however we are willing to provide training to the right person.

You will be working within a team of administration support officers, therefore, it's essential to be a team player and you would report directly to the practice manager and the company director.

The applicant needs to be well presented and enjoys working in a busy environment, as well as, have a good eye for detail and excellent customer service skills. Being able to build rapport with parents is essential as you will be a point of call for families that attend the practice. We mostly work with young children with varying disabilities therefore you need to be a person of integrity, patience and understanding.

This role requires you to be able to work unsupervised and complete duties independently and on a timely basis. This job role requires a person who is a logical thinker and able to multi-task and manage their time efficiently. Accuracy and attention to data entry is a requirement.

We are completely paperless, and utilise a number of apps and platforms to streamline all our systems therefore you need to be trained in using our software platforms.

The duties include:

Maintain accurate client records.
Process invoices and payments through our gateway.
Handle correspondence and communication with clients
Support the team with various administrative duties as needed
Opening and closing the clinic
Transactions, including emailing invoices and receipts and processing payments.
Answering the phone and coordinating appointments
Keeping our client database up to date.
Setting up client profiles in the system
Liaison with clients and following up on documentation
Processing, scanning incoming and outgoing correspondence (as we are paperless) to the database.
Following up daily on payments and reconciling transactions to ensure the day is balanced.

Essential Criteria:

Certificate III or above in office administration/business or similar work experience in administration.
Experience processing and reconciling invoices.
Attention to detail.
Being able to work independently and autonomously is essential.
Being able to prioritise workflow and manage time to ensure invoicing is completed by the end of the day.
Be willing to learn how to use our Practice Management Software
Experience working in with allied health or medical sector is highly regarded.
Understanding the NDIS process is beneficial as a large portion of our work is with NDIS participants however, training will be provided.
Experience with the Medicare scheme is beneficial
Working with Children Check is mandatory (willing to obtain one)
NDIS Worker Screener is mandatory (willing to obtain one)
High level of computer skills with adequate typing speed of 35-40 wpm
Attention to detail and meticulous data entry is essential
Be reliable and possess a strong work ethic
Ability to work in a face-paced environment
A fast learner with using a variety of apps and platforms
Being punctual is important as the opener for the day.
NSW Drivers Licence and own vehicle required

Hours:

Need to be available to work up to 7pm

Fulltime position available - 40 hours per week.

Operation hours:

Tuesday 10am to 7pm
Friday 9am to 6pm
Saturday 7:30am to 1:30pm (on as needs basis to cover leave requests)

Commencement Date: April/May 2026

Quick Apply

Refine Your Search

customer service representative jobs in granville nsw

Customer Support & Administration Officer - Allied Health Practice

Customer Service and Despatch Coordinator

Customer Service

Customer Service Representative & Digital Service Representative

Customer Service Representative

Customer Service Representative

Reddy Express Wahroonga - Customer Service Rep

Customer Fulfilment Associate

Customer Sales & Service - Repco Waitara - Casual

Customer Service Representative

Customer Service Representative

Customer Service Valet - Onsite Support

Customer Sales & Service - Repco Waitara - Full Time

Customer Sales & Service - Repco Lidcombe - Full Time

Member Support Consultant

Customer Service Representative AU (m/f/d)

Customer Success Representative

Customers Service/Internal Sales

Casual Warehouse Fulfilment & Online Customer Service Assistant

Customer Service Representative (CSR) - Teleperformance

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