In-Demand customer service Jobs in geelong, vic

Customer Support Team Leader
genU —North Geelong VIC
- $87,000 - $100,000 a year
- Full-time
- Administrative experience
- University
- No degree
- Annual leave
- Employee assistance program
Reception & Administration Support (Grade 1), South Area
Barwon Health —Geelong VIC
- Full-time
- Customer service
- Databases
- Administrative experience
- Employee assistance program
6d
Salesperson
Burson —North Geelong VIC
- Full-time
Quick Apply
Sales Assistant - Part Time - Jacqui E - Geelong
The Just Group —Geelong VIC
- Part-time
- Customer service
- Merchandising
- Employee assistance program
- Employee discount
Casual Contact Centre Officers (APS2) Register, Data Sourcing Contact Centre
Australian Bureau of Statistics —Geelong VIC
- $38.46 an hour
- Monday to Friday
- Remote
- Customer service
- Data entry
- Communication skills
Carpet, Flooring & Blinds Sales Consultant
Geelong Carpet Court —Bell Park VIC
- $60,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- POS
- On-the-job training
- Employee discount
Quick Apply
8d
Dental Receptionist/Assistant
LARA Dental Prime —Lara VIC
- $28 - $30 an hour
- Part-time
- Management
- Administrative experience
- In-person
- Professional development assistance
Quick Apply
8d
Part Time Customer Service Coordinator
Civilmart - Precast Civil Industries —Corio VIC
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
9d
yd. - Retail Assistant Geelong
Retail Apparel Group —Geelong VIC
- Sales
6d
Casual Medical Receptionist
Bupa —Belmont VIC
- Full-time
- Health insurance
- Gym membership
Retail Team - Retail Sales Assistant GEELONG
JOHNNY BIGG —Geelong VIC
- Weekend availability
- Customer service
- Opportunities for advancement
Kathmandu Casual Sales Assistant: Waurn Ponds
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Waurn Ponds VIC
- Day shift
- Employee discount
14d
Retail Sales Assistant
Baby Bunting —Geelong VIC
- $15.09 - $30.18 an hour
- Part-time
- Customer service
- Parental leave
- Employee assistance program
7d
Casual Sales Assistant | BRAS N THINGS | Geelong
Bras N Things —Geelong VIC
- Weekend availability
- Communication skills
- Employee assistance program
- Referral program
Rip Curl Stock Controller: Torquay Flagship
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Torquay VIC
- Full-time
Liquor Team Member (Part Time) - BWS Torquay
Endeavour Group —Torquay VIC
- Part-time
- Employee assistance program
14d
CONNOR Retail Sales Assistant – Geelong, VIC
CONNOR —Geelong VIC
Trade Counter Assistant - Torquay
Reece Group —Torquay VIC
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
18h
Receptionist (Grade1), Intensive Care Unit
Barwon Health —Geelong VIC
- Part-time
- Microsoft Office
- Administrative experience
- Front desk
- Employee assistance program
7d
Liquor Team Member - BWS Barrabool Hills
Endeavour Group —Highton VIC
- Weekend availability
- Employee assistance program
13d

I want to receive the latest job alert for customer service in geelong, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near geelong, vic

Administrative Assistant jobs in Geelong VIC

Retail Sales Associate jobs in Geelong VIC

Sales Assistant jobs in Geelong VIC

Personal Assistant jobs in Sydney Nsw

Administrative Assistant jobs in Woodleigh Vic

Administrative Assistant jobs in Melbourne Vic

Stock Assistant jobs in Melbourne Vic

Casual Paralegal, Law Student, Legal Assistant jobs in Perth Wa

Administrative Assistant jobs in Melbourne Eastern Suburbs Vic

Administrative Assistant jobs in Cedar Vale Qld

Retail Sales Associate jobs in Riverwood Nsw

Retail jobs in Parramatta Nsw

Retail Sales Associate jobs in Waterloo Corner Sa

Car Sales jobs in Melbourne Vic

Retail Sales Associate jobs in Broadmeadows Vic

Retail jobs in Browns Plains Qld

Retail, Cashier jobs in Perth Wa

Casual Dental Assistant jobs in Adelaide Sa

Sales Assistant jobs in Adelaide Region Sa

Assistant In Nursing Hospital jobs in Perth Wa

Customer Support Team Leader

genU -
North Geelong VIC

Apply Now

Job Details

Full-time
$87,000 - $100,000 a year

Benefits

Annual leave
Employee assistance program
Referral program
Salary packaging

Qualifications

Administrative experience

Full Job Description

Location: North Geelong

Brand: Disability & Ageing

Date Posted: 8 May 2026

Location: Djilang/North Geelong VIC or Boorloo/Perth

Salary: $87,000 - $100,000 + Superannuation + salary packaging benefits - Leave benefits include 20 days Annual Leave, 15 days Personal Leave

Employment status: Full time, ongoing (Monday to Friday)

Job number: 3066

Hey you!

We’re seeking an experienced Customer Support Team Leader with a strong commercial mindset to lead a team delivering high-quality administrative, systems and operational support across our Social Enterprises.

This is a hands-on leadership role suited to someone who has worked in commercially driven environments and understands how efficient support functions directly impact business performance, customer outcomes and revenue sustainability.

You will lead a team of Customer Support Coordinators to ensure enquiries, service delivery and operational processes are managed efficiently, consistently and with a clear focus on performance, responsiveness and continuous improvement.

Working closely with site teams and internal stakeholders, you will play a key role in optimising workflows, improving service delivery and supporting commercially sustainable operations.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

What you’ll do

As a Customer Support Team Leader, you'll:

Lead and develop a national team of Customer Support Coordinators to deliver consistent, high-quality administrative and operational support, with clear accountability for performance, service standards, and commercial outcomes.
Oversee all customer and operational touchpoints—including enquiries, invoicing, registrations, and accounts payable/receivable—ensuring accuracy, responsiveness, and a seamless experience that supports revenue flow and customer retention.
Act as a key liaison across multiple sites, supporting site teams and stakeholders to ensure customer support functions are aligned to operational priorities and contribute to efficient, commercially sustainable service delivery.
Drive performance against service levels, KPIs and turnaround times, proactively identifying inefficiencies and implementing process improvements that enhance productivity, reduce cost, and improve customer outcomes.
Strengthen the use of systems and business tools (including CRM and finance platforms) to improve data integrity, reporting capability, and operational visibility, enabling better decision-making and commercial performance.
Oversee financial administration processes—including invoicing, receipting, purchase orders and reconciliations—ensuring strong governance, accuracy, and alignment with financial controls and business objectives.
Contribute to broader operational and strategic initiatives across the Social Enterprise division, supporting growth, efficiency, and the delivery of sustainable commercial outcomes in line with organisational goals.

What you’ll bring

Significant experience operating in multi-site, complex environments, with an understanding of how support functions contribute to operational efficiency and commercial performance
Proven experience leading and developing administrative or customer support teams, with clear accountability for performance, service delivery, and outcomes
Relevant qualification in business administration or a related discipline, or equivalent practical experience in a commercially driven environment

Bonus points if you have:

Significant experience working within complex, multi-site operational organisations
Proven experience leading and managing administration or customer support teams
Relevant qualification in Business Administration or a related field (or equivalent experience)

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
Wellbeing support - 24/7 access to a holistic employee assistance program
Referral bonus - bring great people with you and be rewarded
15 days personal leave – 5 days extra to National Employment Standards*

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

You can view the full position description on the genU careers page HERE (only available from our careers page).

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [email protected]

Apply Now

Refine Your Search

customer service jobs in geelong, vic

Customer Support Team Leader

Reception & Administration Support (Grade 1), South Area

Salesperson

Sales Assistant - Part Time - Jacqui E - Geelong

Casual Contact Centre Officers (APS2) Register, Data Sourcing Contact Centre

Carpet, Flooring & Blinds Sales Consultant

Dental Receptionist/Assistant

Part Time Customer Service Coordinator

yd. - Retail Assistant Geelong

Casual Medical Receptionist

Retail Team - Retail Sales Assistant GEELONG

Kathmandu Casual Sales Assistant: Waurn Ponds

Retail Sales Assistant

Casual Sales Assistant | BRAS N THINGS | Geelong

Rip Curl Stock Controller: Torquay Flagship

Liquor Team Member (Part Time) - BWS Torquay

CONNOR Retail Sales Assistant – Geelong, VIC

Trade Counter Assistant - Torquay

Receptionist (Grade1), Intensive Care Unit

Liquor Team Member - BWS Barrabool Hills

I want to receive the latest job alert for customer service in geelong, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected