In-Demand head of customer service Jobs in bangholme vic

Personal Care and Services Concierge
Infinite Aged Care —Knoxfield VIC
- Full-time
- CRM software
- Sales
- Microsoft Office
- On-the-job training
- Employee assistance program
6d
Customer Service Consultant
Bupa —Narre Warren North VIC
- Full-time
- Microsoft Office
- Administrative experience
- No degree
8d
Customer Solutions Advisor - Full time - Cheltenham
Vodafone —Cheltenham VIC
- Full-time
- On-the-job training
- Parental leave
5d
Customer Service Representative
Draeger —Notting Hill VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Senior Digital Delivery Lead
Knox City Council —City of Knox VIC
- $110,732.77 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Parental leave
- Employee assistance program
13d
Service Scheduler
Dormakaba Group —Hallam VIC
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Business Development Manager - OEM & Strategic Accounts ANZ
Valvoline Global Operations —Eumemmerring VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
- Employee assistance program
13d
Audit Program Lead
South East Water Corporation —Frankston VIC
- Hybrid work
- Leadership
- Employee assistance program
9d
Head of Merchandise
Bapcor —Mount Waverley VIC
- Full-time
- Recruiting
- Leadership
- Parental leave
Quick Apply
7d
Head Barista/Supervisor
The Pantry House —Mornington VIC
- $32.00 - $44.49 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
8d
Restaurant Manager - Marriott Waters
Schnitz —Lyndhurst VIC
- Full-time
- Management
- Leadership
Rip Curl Casual Sales Assistant: Mornington
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Mornington VIC
5d
Store Support Coordinator
JAS —Mount Waverley VIC
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Parental leave
Quick Apply
Bus Driver - Dandenong
Ventura —Dandenong VIC
- $37.13 an hour
- Overtime
- Working with children
- Communication skills
- Employee discount
Sales Manager Australia
Electrolux Professional Group —Scoresby VIC
- Full-time
- CRM software
- Microsoft Excel
- Sales
Accounts Receivable Administrator
Arcare Aged Care —Hampton East VIC
- $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Employee assistance program
1d
Warehouse Storeperson / All-rounder - Early Friday Finish!
Comfab Products —Noble Park VIC
- $30 - $34 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Bus Driver - Moorabbin Depot
Ventura —Moorabbin VIC
- $37.13 an hour
- Weekend availability
- Working with children
- Communication skills
- Paid training
Team Member - Monash Clayton
Schnitz —Clayton VIC
- Part-time
Hospital Business Development Manager
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- CRM software
- AI
- Nursing
Quick Apply
7d

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head of customer service jobs near bangholme vic

Personal Care and Services Concierge

Infinite Aged Care -
Knoxfield VIC

Apply Now

Job Details

Permanent | Full-time
6 days ago

Benefits

On-the-job training
Employee assistance program
Employee discount

Qualifications

CRM software
Sales
Microsoft Office
Business development
Communication skills

Full Job Description

Employee benefit programs such as Fitness Passport to promote wellbeing.
Monday to Friday hours!
Supportive Leadership & Work Environment

Infinite Aged Care is a progressive residential aged care provider with 17 established care homes across Queensland, New South Wales, South Australia & Victoria. Boasting over 30 years’ experience in the sector!! With its operational head office located on the Gold Coast and over 2,000 employees nationally our company’s core mission is to #MakeAgedCareGreat for all our residents, their families, our employees and the communities in which we operate by committing to delivering consistent high-quality care, inclusive cultures and best in class operations every day!

The Role

We have an exciting and fast paced opportunity to join the Infinite Operational team in the role of Personal Care and Services Concierge at our Knoxfield Care Home!

This role plays a pivotal role in delivering exceptional care and support services to all residents. This position is responsible for implementing Infinite Care's welcome process, overseeing the on-site execution and management of the Additional Services/HELF programs, ensuring social and emotional support is provided to all residents as well as ensuring that both initial and ongoing resident care and service needs are consistently surpassed.

This is a permanent full time position reporting directly to our General Manager in our beautiful and brand-new Aged Care Home in Knoxfield, Victoria. Residential Aged Care Facilities - Our Locations | Infinite Care

This includes:

Working with our clinical, sales, admissions, and finance teams to ensure a smooth transition for our new residents.
Managing enquiries, both via email and phone, in a timely and empathetic manner.
Liaise with customers and our facilities to schedule or conduct onsite tours.
Help support new residents and their families settle into the facility through being the Infinite Respite Champion and using relevant supporting tools to deliver an amazing experience
Serving as a primary liaison for residents and their families for a smooth transition into aged care as well as ongoing support.

About You:

Strong interpersonal and communication skills, with the ability to connect with residents, families, and team members effectively.
Empathy, compassion, and a genuine interest in supporting the needs of elderly individuals.
Experience in responding to a high-volume of enquiries.
Experience working with different CRM systems.
Proficiency in using CRM software, Microsoft Office, and other relevant tools.
Proven experience in sales, business development, and/or relationship management, preferably in the aged care or healthcare industry.
Available for a full-time role Monday to Friday.

What’s in it for you!

Newly launched Infinite Fitness and wellbeing benefits.
Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
FREE and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
FREE Online company and industry mandatory training which enables you to perform your roles quickly and competently.
FREE On-the-job technical training with an emphasis on Career progression and development opportunities.
Ability to earn referral payments via our internal employment promotions program.

Come join us to deliver on our purpose of Making Aged Care Great!!

As part of being an Infinite Aged care employee you will be required to complete pre-employment checks and show proof of working rights in Australia.

Apply Now

Refine Your Search

head of customer service jobs in bangholme vic

Personal Care and Services Concierge

Customer Service Consultant

Customer Solutions Advisor - Full time - Cheltenham

Customer Service Representative

Senior Digital Delivery Lead

Service Scheduler

Business Development Manager - OEM & Strategic Accounts ANZ

Audit Program Lead

Head of Merchandise

Head Barista/Supervisor

Restaurant Manager - Marriott Waters

Rip Curl Casual Sales Assistant: Mornington

Store Support Coordinator

Bus Driver - Dandenong

Sales Manager Australia

Accounts Receivable Administrator

Warehouse Storeperson / All-rounder - Early Friday Finish!

Bus Driver - Moorabbin Depot

Team Member - Monash Clayton

Hospital Business Development Manager

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