In-Demand group fraud customer service Jobs in sydney nsw

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group fraud customer service jobs near sydney nsw

Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)

Mastercard -
St Leonards NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Data modelling
Microsoft Excel
Tableau
Master's degree
SQL
Analysis skills
Bachelor's degree
Business Administration
Cybersecurity
Business
Analytics

Full Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Business Experimentation consultants advise executives on business decisions using Mastercard’s industry-leading predictive analytics SaaS platform, Test & Learn®. They work with customers to identify key priorities, then design and run business experiments to establish which ideas work and how to deploy them.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

Client Impact

Manage deliverable development and workstreams on projects across a range of industries and problem statements
Contribute to and/or develop strategies and programs for regional and global clients by leveraging data science tools including Test & Learn®
Manage working relationship with client managers, and act as trusted and reliable partner
Provide analytical and technical subject matter expertise and drive client success through Test & Learn® adoption and competency
Support client with the preparation and measurement of campaigns, including 1) collaboration with product and marketing managers to ensure audiences align with campaign objectives, 2) monitoring campaign performance metrics and generating detailed reports with key insights on campaign effectiveness, and 3) analysing post-campaign data to identify areas of improvement and providing recommendations for optimising future campaigns

Team Collaboration & Culture

Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems using Test & Learn®, synthesize analyses into relevant findings, and create impactful storylines
Lead team and external meetings, and lead or co-lead project management
Contribute to the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

Qualifications
Basic qualifications

Undergraduate degree with analytical experience in consulting, analytics, or data science
Experience managing clients or internal stakeholders
Experience in campaign analytics
Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
Logical, structured thinking and affinity for statistical and numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English
Eligibility to work in Australia
Ability to travel to client sites on a semi-regular basis

Preferred qualifications

Additional relevant data and analytics experience in data modeling and database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI), or time series analysis and segmentation
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience coaching junior delivery consultants
Relevant industry expertise
MBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply Now

Refine Your Search

group fraud customer service jobs in sydney nsw

Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)

Data Analyst, Risk

Director, Product Delivery

Commercial Proposal Manager

Executive Assistant to Chief Legal & People Officer

Associate Managing Consultant, Strategy and Transformation - Generative AI Engineer / Generative AI Data Scientist

Environments Manager

Senior Technical BA

Key Account Management - Sr Partner

Senior Software Engineer- Ab Initio

Marketing Manager - Marketing Services (12 months fixed term)

Senior Software Engineer II

Senior Software Engineer II

Solution Architect

Senior Strategy Manager

Associate Director, Sales - Data, Valuations and Risk Analytics, Pacific

Financial Modelling Expert - 12-month max term contract

Technical Project Manager

Senior Manager, Regulatory Reporting (Finance)

Financial Controller - 12 month maximum term contract

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