In-Demand claims specialist Jobs in queensland

Fraud Investigator
Auto & General Holdings —Kawana Waters QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
1d
Indoor Environment Specialist
Sedgwick —Brisbane QLD
- Full-time
- Hybrid work
- Writing skills
- Communication skills
Commercial Loss Adjuster
Sedgwick —Bundaberg QLD
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Organisational skills
- Relocation assistance
Team Leader - Claim Specialists
Auto & General Holdings —North Lakes QLD
- Customer service
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Home Assessor SA
Auto & General Holdings —Toowong QLD
- Organisational skills
- Construction
- Communication skills
- Parental leave
- Gym membership
Quick Apply
12d
Digital Specialist (Parental Leave Cover)
RSL Queensland —Brisbane QLD
- Contract
- No degree
14d
Travel Security & Insurance Specialist
Abt Global —Brisbane QLD
- Full-time
- Senior Secondary Certificate of Education
- Analysis skills
- Bachelor's degree
2d
Educational Therapist wanted — Neurodiverse Playhouse, Spring Hil
Neurodiverse Playhouse —Spring Hill QLD
- From $50 an hour
- Part-time
- Working with children
- Education
- Bachelor's degree
Quick Apply
Administration Officer (Pharmacy)
Queensland Government —Rockhampton QLD
- Data analysis skills
- Databases
- Administrative experience
- Parental leave
- Employee assistance program
1d
Senior Liability Adjuster
Crawford & Company Australia Pty Ltd —Queensland
- Full-time
Quick Apply
Yard Operations Specialist, Brisbane
Tesla —Hendra QLD
- Full-time
- Administrative experience
- Communication skills
8d
Wanted: Even more experienced commercial litigators
Shine Lawyers —Brisbane QLD
- Full-time
- Communication skills
- Profit sharing
Employee Relations Business Partner
Bolton Clarke —Brisbane QLD
- Full-time
- No degree
- Human resources
- Communication skills
- Health insurance
- Employee assistance program
Payroll Specialist/Process Co-ordinator P2P
Sulzer —Brisbane QLD
- Full-time
- Analysis skills
- Communication skills
Desktop Estimator - Central Queensland
Responsive Building Pty Ltd —Central Queensland Mc QLD
- Full-time
- Hybrid work
- Analysis skills
- Construction
- Communication skills
Quick Apply
Senior Associate - Workplace
MinterEllison —Brisbane QLD
- Contract
- Research
- AI
Property Officer
Kanda —Ipswich QLD
- Full-time
- Microsoft Office
- Time management
- On-the-job training
Quick Apply
Lawyer to Associate, Dispute Resolution
Sparke Helmore Lawyers —Brisbane QLD
- Full-time
- Negotiation
Project Manager - Brisbane
Endfire Engineering Pty Ltd —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
Quick Apply
12d
Senior Associate, Commercial Insurance
Sparke Helmore Lawyers —Brisbane QLD
- Full-time
- Communication skills
- Negotiation

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Fraud Investigator

Auto & General Holdings -
Kawana Waters QLD

Quick Apply

Job Details

Permanent
1 day ago

Benefits

Employee rewards program
Parental leave
Employee discount
Paid volunteer leave
Insurance services

Qualifications

Certificate IV
Certificate III
Administrative experience
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

About The Role

This role is responsible for investigating, assessing, and finalising complex or suspicious claims to prevent and detect fraudulent insurance activities. The Fraud Investigator also provides specialist support and advice to other Claims & Assessing teams.

Position Accountabilities

Develop an Investigation Plan (as required) and review and seek approval from Fraud Investigations Team leader.
Perform objective, fair, and timely investigations and adhere to high standards of regulatory compliance.
Review complex or suspicious cases and prepare investigation plans, including identifying missing or inconsistent data.
Investigate complex and suspicious claims or insurance related activities by interviewing clients and sourcing additional information via online tools.
Engage and liaise with external investigation services to access additional information.
Provide support on potentially fraudulent claims escalated to Customer dispute resolutions prior to and post submission to Ombudsman.
Deliver consistently high levels of customer service to achieve set performance targets.
Maintain understanding of up-to-date industry trends in terms of fraudulent/ criminal activities and technological advances.
Participate proactively as a team member, or autonomously, to achieve the outcomes within a Compliance Framework.
Prepare in-depth reports on findings, maintain records, and keep track of evidence trails and interview statements.
Assist Head of Fraud and Claims Investigation, Claims Specialist or Manager, Risk Assessment Hub with additional projects or tasks.

What experience you’ll bring;

Certificate IV Financial Services or Certificate III Investigative Services is desirable
Ability to pass the National Police Check
Previous experience in conducting investigation interviews will be highly regarded.
Excellent working knowledge of insurance legislation and processes.
Excellent interpersonal skills, including written and verbal communication, with the ability to build client rapport.
Excellent problem solving and decision-making skills.
Excellent negotiation and conflict resolution skills.
Good computer and administration skills.
Good time management skills.
Ability to work autonomously and build professional resilience.

The Benefit of working with us;

Location – This role will be based in Kawana.
Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually.
Paid parental leave - We support our new parents with paid parental leave and other benefits.
Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
Employee discounts - You’ll receive discounts on Budget Direct insurance products.
Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

claims specialist jobs in queensland

Fraud Investigator

Indoor Environment Specialist

Commercial Loss Adjuster

Team Leader - Claim Specialists

Home Assessor SA

Digital Specialist (Parental Leave Cover)

Travel Security & Insurance Specialist

Educational Therapist wanted — Neurodiverse Playhouse, Spring Hil

Administration Officer (Pharmacy)

Senior Liability Adjuster

Yard Operations Specialist, Brisbane

Wanted: Even more experienced commercial litigators

Employee Relations Business Partner

Payroll Specialist/Process Co-ordinator P2P

Desktop Estimator - Central Queensland

Senior Associate - Workplace

Property Officer

Lawyer to Associate, Dispute Resolution

Project Manager - Brisbane

Senior Associate, Commercial Insurance

I want to receive the latest job alert for claims specialist in queensland

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