In-Demand Customer service manager Jobs in Mackay, Qld

Customer Care Consultant - Mackay QLD
Blackwoods —Mackay QLD
- Full-time
- Customer service
- Communication skills
- Employee assistance program
5d
Production Officer
Bunzl —Mackay QLD
- Part-time
- Human resources
- Warehouse
- Welding
- Profit sharing
- Health insurance
Assistant Restaurant Manager
Guzman y Gomez —Mackay QLD
- $65,000 - $70,000 a year
- Full-time
- Management
- Customer service
- Leadership
Quick Apply
Retail Store Manager - Mackay
Lorna Jane —Mackay QLD
- $72,800 a year
- Full-time
- Employee assistance program
Quick Apply
Rostering Officer - Casual Position
Good Shepherd Lodge Ltd. —Mackay QLD
- Temporary
- Computer skills
- Leadership
- Communication skills
Quick Apply
Store Manager (PART TIME)
Clarks —Mackay QLD
- Part-time
- Sales
- Customer service
- Organisational skills
12d
Field Service Technician
Metso —Paget QLD
- Microsoft Word
- Microsoft Excel
- Schematics
- Health insurance
- Parental leave
Store Manager - Mackay, QLD
Ally Fashion —Mackay QLD
- Weekend availability
- Management
- Sales
- Merchandising
- Employee discount
- Referral program
Full Time Assistant Store Manager | Angus & Coote Caneland Mackay
Angus & Coote —Mackay QLD
- Full-time
- Supervising experience
- Leadership
- Employee discount
Quick Apply
Technical Operations Supervisor
Heidelberg Materials —Farleigh QLD
- Full-time
- Laboratory
- Construction experience
- Parental leave
- Employee discount
Team Member - Mackay
Ampol Retail Store —Rural View QLD
- Weekend availability
- Customer service
- Merchandising
- POS
Quick Apply
12d
Rostering Officer
Good Shepherd Lodge Ltd. —Mackay QLD
- Full-time
- Computer skills
- Leadership
- Communication skills
Quick Apply
Sportscraft & JAG - Casual Sales Consultant - MYER Mackay
APG & Co —Mackay QLD
- Weekend availability
- Customer service
- Parental leave
- Employee assistance program
Quick Apply
Fresh Manager
Woolworths Supermarkets —Walkerston QLD
- Full-time
- Leadership
- Parental leave
Employee Relations Manager
Kinetic —Mackay QLD
- Bachelor's degree
- Psychology
- Business
Team Member - Mackay
Ampol —Rural View QLD
- Weekend availability
- Customer service
- Merchandising
- POS
12d
Christmas Casual Sales Assistant | Prouds Canelands Mackay
Prouds —Mackay QLD
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
7d
Assistant Store Manager
Beacon Lighting —Mackay QLD
- Full-time
- Sales
- Profit sharing
1d
FIFO Relief Unit Manager
Compass Group Australia —Mackay QLD
- Full-time
- Management
- Analysis skills
- Recruiting
- Free food
Site Fitter
Liebherr-Australia Pty. Ltd. —Mackay QLD
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
- Employee discount
12d

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customer service manager jobs near mackay, qld

Customer Care Consultant - Mackay QLD

Blackwoods -
Mackay QLD

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Job Details

Permanent | Full-time
5 days ago

Benefits

Subscriptions
Employee assistance program
On-site parking

Qualifications

Customer service
Call center experience
Communication skills

Full Job Description

Your Opportunity

As a Customer Care Consultant, you’ll be the face of our business, supporting customers across Australia through our call centre. You’ll provide timely, high‑quality service and help customers find the right solutions from our extensive product range—while contributing to sales and delivering on our Customer Promise.

From solving customer queries to identifying future sales opportunities, your work will make a real difference to the customer experience.

What You’ll Be Doing:

Manage sales, service and backorder enquiries, aiming for first‑call resolution
Build strong relationships with customers, Account Managers and internal teams
Use questioning techniques and systems (FOCUS) to provide the best product and service solutions
Identify future sales or cross‑selling opportunities
Support team members and contribute to group projects
Seek ways to improve processes and create efficiencies
Maintain compliance with all legal, ethical, HSE and internal standards

What You’ll Bring:

Previous experience in customer service or a call centre (industrial supply/trade knowledge is an advantage)
Strong communication skills and a proactive approach to problem‑solving
Ability to work well in a team and foster positive relationships
Computer literacy (Windows, telephony systems)
Strong commercial acumen and ability to analyse and solve customer issues
Friendly, customer‑focused attitude and commitment to high service standards

What's In It For You

Permanent role, continuous training and career development opportunities
Exclusive Perks: Team Member discount card for Bunnings, Kmart, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
Team events, celebrations, award recognition and prizes
Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
Refer-A-Friend program – earn up to $2,000 for each referral!
Free onsite parking and more!

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

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Apply Now

Refine Your Search

customer service manager jobs in mackay, qld

Customer Care Consultant - Mackay QLD

Production Officer

Assistant Restaurant Manager

Retail Store Manager - Mackay

Rostering Officer - Casual Position

Store Manager (PART TIME)

Field Service Technician

Store Manager - Mackay, QLD

Full Time Assistant Store Manager | Angus & Coote Caneland Mackay

Technical Operations Supervisor

Team Member - Mackay

Rostering Officer

Sportscraft & JAG - Casual Sales Consultant - MYER Mackay

Fresh Manager

Employee Relations Manager

Team Member - Mackay

Christmas Casual Sales Assistant | Prouds Canelands Mackay

Assistant Store Manager

FIFO Relief Unit Manager

Site Fitter

I want to receive the latest job alert for customer service manager in mackay, qld

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