In-Demand Drafting manager Jobs in Melbourne, Vic

Dispute Resolution Representative | 12 Month Max Term Contract
Health Employees Superannuation Trust Australia —Melbourne VIC
- Contract
- Management
- Microsoft Office
- Analysis skills
- Parental leave
- Employee assistance program
Portfolio Manager, Enterprise Bargaining Team
Victorian Government —Melbourne VIC
- $166,939 - $191,084 a year
- Weekend availability
- Analysis skills
- No degree
- Communication skills
6d
CAD Systems Specialist
Spiire —Melbourne VIC
- Full-time
- CAD
- Leadership
- Communication skills
- Parental leave
Audit Officer (Schools)
Department of Education —Melbourne City Centre VIC
- Full-time
- Analysis skills
- Bachelor's degree
- SharePoint
7d
Auditor
BDO —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- On-the-job training
Senior Civil Drafter
HDR —Melbourne VIC
- Full-time
- AutoCAD
- CAD
- Microsoft Office
Project Controller / Project Controls
Stantec —Melbourne VIC
- Part-time
- Microsoft Excel
- Administrative experience
- Communication skills
- Work from home
- Employee assistance program
23h
Bid Manager
ARO Tender Consulting —Melbourne VIC
- $140,000 - $150,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
- Work from home
Quick Apply
Senior Laboratory Assistant
BioAgilytix —Melbourne VIC
- Full-time
- Laboratory
- Management
- Laboratory experience
Quick Apply
Business Manager
Civilmart - Precast Civil Industries —Heathwood VIC
- Full-time
- Sales
- Business development
- Leadership
1d
Manager, Deal Advisory
BDO —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
- Time management
- Health insurance
- On-the-job training
7d
Senior Legislative Advisor
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Research
- Construction experience
- Communication skills
10d
Business Development Manager - Small Law
LexisNexis —Melbourne VIC
- $50,000 a year
- Full-time
- Sales
- Business development
- AI
- Health insurance
- Parental leave
EY-Parthenon - Senior Manager - Turnaround and Restructuring Strategy
EY —Melbourne VIC
- Recruiting
- In-person
- Business
- Parental leave
13d
Contract & Cost Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Quick Apply
14d
EY-Parthenon - Manager - Turnaround and Restructuring Strategy
EY —Melbourne VIC
- Recruiting
- In-person
- Business
- Parental leave
13d
Business Operations Manager (Privacy & Commercial)
Blinq —Melbourne VIC
- $85,000 - $95,000 a year
- Hybrid work
- AI
- Negotiation
- Annual leave
14d
Manager, Regulatory Operations, ANZ
Airwallex —Melbourne VIC
- Full-time
- Salesforce
- Writing skills
- Analysis skills
8d
Engineering Design Manager
Lycopodium —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Parental leave
6d
Senior Civil Designer, Defence - Relocate to Adelaide!
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Associate degree
- Relocation assistance
8d

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drafting manager jobs near melbourne, vic

Dispute Resolution Representative | 12 Month Max Term Contract

Health Employees Superannuation Trust Australia
Melbourne VIC

Apply Now

Job Details

Contract | Fixed term

Benefits

Complimentary flu shots
Parental leave
Employee assistance program
Paid volunteer leave
Referral program

Qualifications

Financial planning
Management
Microsoft Office
Analysis skills
Legal drafting
Financial services
Communication skills

Full Job Description

Careers with Impact

More than one million Australians trust us with their money, and that trust shapes how we work every day. Our members sit at the centre of everything we do, guiding our decisions and the impact we strive to make.

We’re looking for people who are purpose-driven and accountable, who value inclusion and collaboration, and who are proactive in managing risk to protect our members’ long-term outcomes. In return, you’ll be part of an organisation where your work contributes to strong returns, real-world impact, and a culture that reflects the communities our members serve.

Bring your authentic and passionate self to this exceptional role #careerswithimpact

As a Dispute Resolution/Member Care Representative, you will play a critical role in ensuring member complaints are resolved fairly, efficiently and compassionately. Reporting to the Member Care Manager, you’ll manage a diverse caseload of both Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) matters, helping deliver positive member experiences during some of their most challenging circumstances. This is an opportunity to combine your analytical skills, investigative expertise and empathy to make a genuine difference in the lives of our members and beneficiaries.

What You’ll Do

Manage end-to-end complaint resolution across IDR and EDR cases.
Conduct thorough investigations into complex complaints, gathering and analysing information from multiple sources.
Engage with complainants, beneficiaries and external dispute resolution bodies to facilitate fair and timely outcomes.
Prepare detailed findings, recommendations and responses that are clear, balanced and evidence based.
Identify root causes, trends and opportunities for continuous improvement across member processes and experiences.
Contribute to complaints reporting, insights and data analysis to support business improvement initiatives.
Ensure compliance with HESTA’s complaints framework and relevant regulatory obligations.
Always act in the best interests of our members and their beneficiaries.

What You’ll Bring

You’re a customer-focused professional who thrives on solving complex problems and achieving fair outcomes. You bring a balanced approach, combining strong technical capability with empathy, resilience and sound judgement.

You’ll ideally bring:

Experience in dispute resolution, complaints management, claims administration, insurance or case management.
Exposure to superannuation, insurance, financial services or a highly regulated environment.
Experience investigating complaints, identifying root causes and responding to external dispute resolution bodies.
Strong analytical and critical-thinking skills with the ability to interpret policies, legislation and complex information.
Exceptional verbal and written communication skills, including drafting detailed findings and professional responses.
The ability to build trust and rapport with complainants while demonstrating empathy and professionalism.
Experience working with reporting, insights and data to support decision-making and continuous improvement.
Intermediate to advanced Microsoft Office skills.
Qualifications in Law, Dispute Resolution or related discipline will be highly regarded.

If you’re looking for a role where you can combine purpose, problem-solving and member advocacy to make a meaningful difference every day, we’d love to hear from you.

Benefits that matter and make a difference for our employees

Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few).
Your professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
Your financial wellbeing matters, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team [email protected] and we’ll call you to discuss.

Please note: Applications via recruitment agencies will not be accepted for this position.

Apply Now

Refine Your Search

drafting manager jobs in melbourne, vic

Dispute Resolution Representative | 12 Month Max Term Contract

Portfolio Manager, Enterprise Bargaining Team

CAD Systems Specialist

Audit Officer (Schools)

Auditor

Senior Civil Drafter

Project Controller / Project Controls

Bid Manager

Senior Laboratory Assistant

Business Manager

Manager, Deal Advisory

Senior Legislative Advisor

Business Development Manager - Small Law

EY-Parthenon - Senior Manager - Turnaround and Restructuring Strategy

Contract & Cost Manager (Australia)

EY-Parthenon - Manager - Turnaround and Restructuring Strategy

Business Operations Manager (Privacy & Commercial)

Manager, Regulatory Operations, ANZ

Engineering Design Manager

Senior Civil Designer, Defence - Relocate to Adelaide!

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