In-Demand Contact center team leader Jobs in Parramatta, Nsw

Contact Centre Ambassador
Richemont —Sydney NSW
- Weekend availability
- CRM software
- Customer service
- Salesforce
Sr Partner Account Manager
Workday —Sydney NSW
- Full-time
- Management
- Sales
- Salesforce
- Flexible schedule
ANZ Marketing Leader
Advanced Micro Devices, Inc —Sydney NSW
- 8 hour shift
- Sales
- Presentation skills
- AI
Group Production Manager, Eastern Creek
CHEP —Eastern Creek NSW
- Full-time
- Hybrid work
- In-person
- Manufacturing
- Leadership
Channel Director - ANZ
Megaport —Sydney NSW
- Full-time
- Remote
- Sales
- AI
- Leadership
- Parental leave
Senior Business Development Representative
ShipBob, Inc. —Sydney NSW
- Full-time
- Sales
- Research
- Business development
Quick Apply
Customer Success Associate - Commercial Accounts
Datadog —Sydney NSW
- AI
- Communication skills
- Employee stock purchase plan
Quick Apply
Large Enterprise Account Executive
Sprinklr —Sydney NSW
- Full-time
- Management
- Sales
- Presentation skills
- Health insurance
- Annual leave
Senior Data Center Capacity Delivery Manager, AUS
Anthropic —Sydney NSW
- Hybrid work
- Education
- Bachelor's degree
- Construction experience
- Parental leave
Data Center Energy Lead, Australia
Anthropic —Sydney NSW
- Hybrid work
- Education
- Bachelor's degree
- AI
- Parental leave
Marketing Manager Upper Body ANZ - Airway & Arthroscopy (m/f/d)
KARL STORZ —Macquarie Park NSW
- Product management
- Commuter assistance
- Parental leave
Associate Director, Customer Success
NielsenIQ —Sydney NSW
- Full-time
- Business development
- AI
- Communication skills
- Employee assistance program
Quick Apply
Technical Business Analyst
Megaport —Sydney NSW
- Full-time
- Remote
- Analysis skills
- Software development
- APIs
- Parental leave
HR Leader, ANZ
GE HEALTHCARE —Mascot NSW
- Bachelor's degree
- Business Administration
- Business
Technical Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Engineering
- Administrative experience
- Analysis skills
- Health insurance
- Parental leave
Quick Apply
Solutions Consultant
Contentsquare —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Analysis skills
- APIs
- Annual leave
Quick Apply
Director, Sales, AI (ANZ)
Nice —Sydney NSW
- Management
- Sales
- AI
Sales Specialist Business Applications
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Sr. AI Growth Strategist
LogicMonitor —Sydney NSW
- Marketing
- Analysis skills
- APIs
11d
Distribution Support Specialist
Bio-Rad Laboratories —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program

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contact center team leader jobs near parramatta, nsw

Contact Centre Ambassador

Richemont -
Sydney NSW

Apply Now

Job Details

Qualifications

CRM software
Mandarin
SAP CRM
Customer service
Salesforce
English
Communication skills
Retail sales

Full Job Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Be a part of our Team!

We are looking for someone who has experience in retail sales or a customer service role to join our Maison in our Client Relations team.

The Cartier Client Relations Centre (CRC) Brand Ambassador will represent the Maison in all customer contact via telephone, e-mail, live chat and social media. The Ambassador will handle client enquires according to Cartier’s Quality Standards and will represent the brand’s identity and vision at all times. With excellent communications skills, the Ambassador is able to accommodate all customer requests, including service requests and sales inquiries.

If you have passion for delivering exceptional customer service and enjoy working in a dynamic, inclusive team, we welcome you to apply now!

HOW WILL YOU MAKE AN IMPACT?

We are seeking a conscientious and patient team player who is keen to learn and make a difference to our customers.

Inbound and outbound customer contact via telephone, e-mail, live chat and other (social) media;
Facilitate online and phone sales in order to reach commercial goals and objectives;
Deliver brand information to clients, and vice versa collect valuable feedback from clients
Accurately process all required data/information in appropriate system/tools under group data security policy
Escalate the emergency system issues to team leader timely, and report findings on system improvement if any
Identify trends in customer satisfaction or dissatisfaction and report findings to the team leader
Follow company policies and procedures as outlined and represent the Group in a professional image at all times
Collaborate with the Group’s existing Client Service team for repairs and after-sales service requests

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We believe in shared success and understanding that with your actions you elevate your team and Maison. To contribute to team success, you will have:

Experience in retail sales or customer service in the luxury / high-end goods domain, or
Experience in contact center /e-com related activities.
Customer service oriented and sales oriented. Conscientious, patient, flexible, polite, exquisite, keen to learn, team player;
Skilled in speaking/writing expression and communication
Fluent in English (and Mandarin)
PC literate, SAP CRM, Salesforce experience is a plus;
Flexibility with working in shifts, and work on weekend and public holidays if required

HOW DO WE KEEP YOU SMILING:

A great opportunity to be a part of a dynamic and diverse team.
This role will help build your knowledge and experience in aspects of Client relations.
Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US:

After being shortlisted, you will receive a call to discuss the role and for us to get to know you from our Talent Acquisition Partner.
If you are successful through the phone interview, you will be invited to attend an interview with the CRC Team Leader and the CRC Manager.
From there if successful, you will sit an interview with our Commercial Director and Senior HR Manager.
The successful candidates will start with the business after reference and police checks are completed.

#Richemont #WeCraftTheFuture

Apply Now

Refine Your Search

contact center team leader jobs in parramatta, nsw

Contact Centre Ambassador

Sr Partner Account Manager

ANZ Marketing Leader

Group Production Manager, Eastern Creek

Channel Director - ANZ

Senior Business Development Representative

Customer Success Associate - Commercial Accounts

Large Enterprise Account Executive

Senior Data Center Capacity Delivery Manager, AUS

Data Center Energy Lead, Australia

Marketing Manager Upper Body ANZ - Airway & Arthroscopy (m/f/d)

Associate Director, Customer Success

Technical Business Analyst

HR Leader, ANZ

Technical Facilities Manager

Solutions Consultant

Director, Sales, AI (ANZ)

Sales Specialist Business Applications

Sr. AI Growth Strategist

Distribution Support Specialist

I want to receive the latest job alert for contact center team leader in parramatta, nsw

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