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ICT Support Engineer - Level 1

Liebherr-Australia Pty. Ltd. -
Mount Thorley NSW

Apply Now

Job Details

Full-time
4 days ago

Benefits

Parental leave
Employee discount

Qualifications

IT support
Security
Computer skills
Leadership
Help desk

Full Job Description

As a key member of a small dynamic team and reporting to the Team Lead - IT Operations, you will be responsible for the provision of timely and efficient IT support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results while developing your technical knowledge and troubleshooting skills.

Key Responsibilities

Provision of IT support services, level 1 tickets
Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support to the branch (this may be in person or over the phone)
Keep inventory of all equipment, software, and license users.
Testing new technology and training users
Active participation in the implementation of new IT solutions and services

About You

1 year Helpdesk experience preferred
Currently studying, recently completed, or interested in pursuing an Information Technology qualification.
Intermediate computer hardware and software installation skills
Strong problem solving skills with the ability to troubleshoot issues and identify appropriate solutions.
Understanding of the importance of data security and confidentiality.
Ability to understand customer issues and assist in finding appropriate solutions.
Maintains a positive and optimistic attitude
Communicates effectively and appropriately with others

Benefits

Employee Benefits including: 10 weeks paid parental leave, 5 bonus leave days, ability to purchase leave, ability to access long service leave early
Liebherr One Hub – Employee discount portal for great savings
Training programs and opportunities to ensure your continued growth
In house soft skills and Leadership training programs

Diversity & Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers

How to Apply

Click on Apply Now

Liebherr Australia would like to thank you for submitting your application. Candidates are advised that interviews may commence before closing date.

Please note: external applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

No third parties or agencies please. Emailed applications will not be accepted.

Beware of Recruitment Scams:

Liebherr never charges any fees at any point in the recruitment process. If you are contacted through unofficial channels and asked to pay money, cover travel expenses, or provide personal documents, this is fraudulent activity.

Only verify vacancies on the official Liebherr careers website.
Never make payments or disclose sensitive personal information.
Report any suspicious communication to Liebherr directly via: [email protected]

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Oliver Davis.

One Passion. Many Opportunities.

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

Location

Liebherr-Australia Pty. Ltd.

Mt Thorley

Australia (AU)

Contact

Oliver Davis

[email protected]

Apply Now

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