In-Demand Ict infrastructure manager Jobs

ICT Support and Test Engineer
PKCG —Brisbane QLD
- $75,086.28 - $85,000.00 a year
- Full-time
- AutoCAD
- Azure
- Administrative experience
Quick Apply
3d
IT Support Technician & System Administrator - Permanent Full Time
RSPCA Victoria —Victoria
- Weekend availability
- Azure
- Microsoft Office
- Bachelor's degree
- Annual leave
- Parental leave
Operational Infrastructure Solution Specialist (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Scripting
- Communication skills
Quick Apply
Risk Manager
FinXL —Canberra ACT
- Contract
- Management
ICT Cadet
Accenture —Sydney NSW
- Full-time
- Computer Science
- Analysis skills
- Software development
1d
APS Level 6 - IT Project Officer (Cyber Security) - Infrastructure Section
Department of Health, Disability and Ageing —Sydney NSW
- $101,679 - $114,709 a year
- Communication skills
2d
Project Managers - Expression of Interest
Calexi —Canberra ACT
- Full-time
- PMP
- AI
- Leadership
Quick Apply
Senior Application Specialist
Queensland Government —Brisbane QLD
- Temporary
- Management
- Communication skills
- Negotiation
9d
Technical Delivery Manager
NEC Corporation —Darwin NT
- On call
- Customer service
- Leadership
- Communication skills
- Health insurance
- Parental leave
ICT Account Manager
Beyond Co —Sydney NSW
- $85,000 a year
- Urgently hiring
- Hybrid work
- Microsoft Excel
- Bachelor's degree
Quick Apply
Senior IT Technical Service Consultant
Corruption and Crime Commission —Northbridge WA
- $120,457 - $132,753 a year
- Full-time
9d
IT Manager - Education
Centorrino Technologies —Essendon VIC
- $100,000 - $150,000 a year
- Full-time
- Management
- Leadership
- Communication skills
Quick Apply
Group Manager
Victoria Police —Melbourne VIC
- Full-time
- Laboratory
- Management
- Laboratory experience
13d
ICT Support Engineer - Level 1
Liebherr-Australia Pty. Ltd. —Perth WA
- Full-time
- Microsoft Excel
- Software troubleshooting
- Engineering
- Health insurance
- Parental leave
2d
Senior IT Support Officer
Uralla Shire Council —Uralla NSW
- From $81,541.20 a year
- Management
- Software troubleshooting
- Analysis skills
- Employee assistance program
10d
ICT Systems Engineer
Calexi —Canberra ACT
- $120,000 - $160,000 a year
- Full-time
- Azure
- Engineering
- Systems design
Quick Apply
Principal Business Analyst
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
10d
ICT Team Leader
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- AutoCAD
- Bachelor's degree
- Construction
- Health insurance
- Parental leave
ICT Service Desk Analyst
genU —Perth WA
- $71,786 - $78,355 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
School Project Manager
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Senior Secondary Certificate of Education
- Education
- Leadership
2d

I want to receive the latest job alert for ict infrastructure manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ict infrastructure manager jobs near

ICT Support and Test Engineer

PKCG
Brisbane QLD

Quick Apply

Job Details

Full-time
$75,086.28 - $85,000.00 a year
3 days ago

Qualifications

AutoCAD
Bluebeam
System administration
Azure
Microsoft Exchange
Administrative experience
Revit
Bachelor's degree
Virtualisation
CompTIA Network+
IT support
Scripting
SharePoint
Security
VMWare
CompTIA Security+
Communication skills
ProCore
Intune
Information Technology

Full Job Description

Purpose of the position

The purpose of the ICT Support and Test Engineer position is to provide hands-on technical support across Microsoft 365, networking, security, and AEC (Architecture, Engineering and Construction) industry applications for our portfolio of managed clients. This role combines tier 2/3 support with a strong focus on testing and quality assurance, ensuring that scripts, configurations, security policies, and deployments are thoroughly validated before they reach client production environments. The role involves working closely with security tools (Huntress and ThreatLocker), managing endpoints via Datto RMM, and supporting AEC-specific applications such as Revit, AutoCAD, Bluebeam. This position is critical to maintaining reliable, secure, and well-tested IT environments for our AEC client base.

Responsibilities and duties

Oversee the daily support, system administration and testing operations across our managed AEC client portfolio, including:

· Deliver tier 2/3 technical support across Microsoft 365, networking, security, and AEC-specific applications for managed clients, ensuring timely and effective issue resolution.

· Liaise with security vendors, suppliers, and service providers; evaluate, recommend, deploy, and maintain security software solutions; and monitor vendor performance against contractual obligations and service level agreements (SLAs).

· Diagnose, troubleshoot, and resolve hardware and software malfunctions across servers, workstations, and communication infrastructure to minimize downtime and operational disruption.

· Test system upgrades and patches prior to deployment, tracking and resolving identified issues in accordance with established quality assurance scripts, procedures, and processes.

· Build and maintain a dedicated sandbox/test environment to validate system changes and configurations prior to production rollout.

· Conduct regression and compatibility testing following Windows, Microsoft 365, and AEC software updates to maintain system stability and functionality.

· Coordinate and execute user acceptance testing (UAT) with client stakeholders for major system changes, upgrades, and migrations.

· Test and validate backup and disaster recovery procedures, documenting outcomes and recommending improvements as required.

· Maintain comprehensive documentation of procedures, test cases, and configuration changes within the company knowledge base.

· Support new client onboarding through environment audits, baseline assessments, and initial system testing to establish performance benchmarks.

Academic and trade qualifications

Essential qualifications

Microsoft 365 Fundamentals – MS-900

Desirable qualifications

A bachelor’s degree in information technology
Networking or security-related certification (e.g. CompTIA Network+ or Security+)

Work experience and skills

Essential experience

Experience supporting Microsoft 365 services (Exchange Online, SharePoint, Teams, Intune, Entra ID).
Strong scripting skills (PowerShell preferred) and experience with RMM platforms (Datto RMM advantageous).
Familiarity with endpoint security tools (ThreatLocker, Huntress, or similar EDR/MDR platforms).
Networking fundamentals – firewalls, VPNs, switches, and Wi-Fi.
A methodical, test-driven approach to deploying changes.
Minimum 3 years of relevant work experience.

Desirable experience

Exposure to AEC industry software (Revit, AutoCAD, Bluebeam, Procore, ProjectWise) highly regarded.
Familiarity and understanding of the AEC (Architecture, Engineering and Construction) industry and its relevant tools and applications.
Prior experience in system administration, IT support, or a related role.

Personal qualities and behavioural traits

Essential qualities or behaviours

Excellent verbal and written communication skills to interact with various departments and stakeholders. The ability to explain technical concepts to non-technical users is important.
Strong documentation skills and attention to detail.
A keen eye for detail to ensure configurations, security policies, and test results are accurate and properly recorded.
The ability to work effectively in a team environment and collaborate with other IT professionals to achieve common goals.

Desirable qualities or behaviours

Desire to personally and professionally learn and improve skills and experience relevant to the AEC industry and the clients it serves.

Relationships

Details of relationships relevant to this role

This position will be trained by the Service Desk Manager with ongoing support and supervision.
Internal relationships with other teams within the organisation for escalations and project work.
External relationships with end users who may have varying roles, from administration through to C-level executives, that require technical assistance.
External relationships with vendors and other service providers to coordinate hardware and software faults for the purpose of resolution.

Pay: $75,086.28 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

ict infrastructure manager jobs

ICT Support and Test Engineer

IT Support Technician & System Administrator - Permanent Full Time

Operational Infrastructure Solution Specialist (Australia)

Risk Manager

ICT Cadet

APS Level 6 - IT Project Officer (Cyber Security) - Infrastructure Section

Project Managers - Expression of Interest

Senior Application Specialist

Technical Delivery Manager

ICT Account Manager

Senior IT Technical Service Consultant

IT Manager - Education

Group Manager

ICT Support Engineer - Level 1

Senior IT Support Officer

ICT Systems Engineer

Principal Business Analyst

ICT Team Leader

ICT Service Desk Analyst

School Project Manager

I want to receive the latest job alert for ict infrastructure manager

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected