In-Demand Senior customer service representative Jobs in Parramatta, Nsw

Field Sales Manager (NSW & ACT)
LEGO —Sydney NSW
- Evenings as needed
- Hybrid work
- Sales
- Communication skills
- Disability insurance
- Annual leave
6d
Business Development Representative
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
- Free food
Quick Apply
Principal, APAC Partner Enablement
Klaviyo —Sydney NSW
- $148,000 - $222,000 a year
- Presentation skills
- AI
- Leadership
Quick Apply
Senior Sales Representative
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Parental leave
13d
Data Center, Area General Manager -Pacific
CBRE —Sydney NSW
- Full-time
- Microsoft Office
- Master's degree
- Business development
11d
Club Experience Officer South Pacific & Philippines
Rotary International —Norwest Business Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
- Employee assistance program
Quick Apply
10d
Food & Pharma Division Manager - Oceania
Alfa Laval —Sydney NSW
- Full-time
- Engineering
- Bachelor's degree
- Business
Marine Surveyor - Sydney
FMC International —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Travel reimbursement
- Work from home
Quick Apply
Senior Payroll Specialist
DSV —Alexandria NSW
- Full-time
- Microsoft Excel
- Administrative experience
- Parental leave
Senior Technical Support Representative
LearnUpon —Sydney NSW
- Contract
- CRM software
- Salesforce
- Databases
- Annual leave
Delivery Director and Services Operations Lead - APAC
Temenos —Sydney NSW
- Full-time
- Management
- Leadership
- Annual leave
- Parental leave
3d
Account Director - Sydney, Australia
Accommodations Plus International —Mascot NSW
- Full-time
- Microsoft Excel
- Customer service
- Office
Customer Excellence Representative
Carbiz Rentals —Mascot NSW
- $55,000 - $60,000 a year
- Overtime
- Customer service
- Administrative experience
- Communication skills
Senior Sales Representative, Sydney
Arealytics —Sydney NSW
- $130,000 - $180,000 a year
- Full-time
- CRM software
- Google Suite
- Management
Quick Apply
Customer Excellence Representative
Carbiz —Mascot NSW
- $55,000 - $60,000 a year
- Overtime
- Customer service
- Administrative experience
- Communication skills
Senior Helpdesk Associate
MSD —Macquarie Park NSW
- Full-time
- CRM software
- Data analysis skills
- Microsoft Office
12d
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
Sales Development Representative
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Parental leave
Operational Key Account Manager (Healthcare) | Banksmeadow NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Disability insurance
- Parental leave
Inside Sales Business Development Representative
Arealytics —Sydney NSW
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply

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Field Sales Manager (NSW & ACT)

LEGO -
Sydney NSW

Apply Now

Job Details

6 days ago

Benefits

Disability insurance
Annual leave

Qualifications

Sales
Communication skills

Full Job Description

Would you like to build your career brick by brick in the LEGO Group?

You will be responsible for leading our Field Sales Representative and Merchandisers across NSW / ACT and drive a collaborative culture within the teams. If you love fostering collaboration and driving impact, this is the opportunity for you!

No relocation assistance is provided for this role.

Core Responsibilities

Leading People (30%)

Lead and drive a collaborative culture within the state team that reflects the LEGO groups brand frame work.
Coach and motivate state teams to action their job tasks as set out in Field Sales Job Descriptions.
Responsibility for recruitment and training of new Field Sales Representative and Merchandisers.
Lead and ensure a Safety culture and safe work environment for all direct reports.
5x direct reports, lead HR Processes through the performance reviews and development plans.

Merchandising (30%)

Ensure head office arranged activities, planograms and promotions are implemented at store level.
Responsible for Merchandising to a high LEGO standard (MTS) within Major & Independent accounts. Prioritize top Centers in metro areas that have regular merchandising service.
Perform commercial merchandising decisions to ensure the right product is in the right place at the right time and pack out stock when required.
Collect market information on Retailer, Toy supplier and competitor activity for reports to FSM, Field Sales and other internal customers.
Proactively educate store teams around the LEGO brand.

Business Relationships (20%)

Collaborate with Internal Customers within LEGO ANZ to achieve Key Performance Indicators.
Lead multiple Retailer relationships (Regional, Store and Department managers) in Major Accounts with a view to improving sales and profit across the state.
Motivate store contacts across the state to fill LEGO homesites regularly. Raise any issues to Regional contacts and Account Managers, via email and phone call reports.
Oversee and coordinate Head Office visits to territory including market run, sales information and meetings with key contacts – regional/store.
Lead and co-ordinate engagement driving activities across the state to the optimal benefit of the LEGO Group, the customer and the consumer.

Business Planning (20%)

Developing, maintaining, communicating and driving solid business plans that are structured around the business direction and what is right for the retailer’s business model.
Provide business planning support to all direct reports in both financial acumen with clarity and communication.
Development activities organised with Senior National Field Sales Manager– 90-day induction plan, quarterly development initiatives & IDP
Use relevant sales tools to open and close calls, updating customer details, ordering, surveying. Manage overall state compliance by coaching and passing feedback up to global and regional teams.

Culture

Demonstrate an attitude and demeanour that contributes the LEGO culture and brand.
Become a brand ambassador for the LEGO Group.
High degree of confidentiality around the LEGO brand and retailer relationships.
Understanding and appreciation around the LEGO consumer within the market place.

Play your part in our team succeeding

By overseeing the states of NSW and ACT, you and your team will help deliver on the commercial ambitions of LEGO ANZ by working with local independent toy retailers and major accounts to maximise sales opportunities.

Do you have what it takes?

4+ years Sales experience in a consumer-packaged goods' company and/or retail experience.
Ability direct and motivate a team to achieve department/company goals.
Effective and confident communication and presentation skills.
Willingness and ability to travel domestically
Occasional evening and/or weekend work may be necessary.
Physical requirements: Lifting outer cartons (15kg max), climbing ladders, pushing store trolleys. It is required that the State Manager can sit while driving for a period and is able to spend the entire work day standing. There is also a requirement to lift LEGO boxes above their head to reach the top shelf.
Previous experience leading a territory preferred.
Ability to work independently with minimal supervision.
Passion for learning and growth mindset!

#LI-JL3

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply Now

Refine Your Search

senior customer service representative jobs in parramatta, nsw

Field Sales Manager (NSW & ACT)

Business Development Representative

Principal, APAC Partner Enablement

Senior Sales Representative

Data Center, Area General Manager -Pacific

Club Experience Officer South Pacific & Philippines

Food & Pharma Division Manager - Oceania

Marine Surveyor - Sydney

Senior Payroll Specialist

Senior Technical Support Representative

Delivery Director and Services Operations Lead - APAC

Account Director - Sydney, Australia

Customer Excellence Representative

Senior Sales Representative, Sydney

Customer Excellence Representative

Senior Helpdesk Associate

Venue Operations Manager

Sales Development Representative

Operational Key Account Manager (Healthcare) | Banksmeadow NSW

Inside Sales Business Development Representative

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