In-Demand Software support analyst | application | Jobs in Melbourne, Vic

QA (Quality Assurance) Analyst
Computershare —Abbotsford VIC
- $35.12 - $58.20 an hour
- Full-time
- Management
- Computer Science
- Engineering
- Health insurance
- Life insurance
Quick Apply
Analyst (PBMC)
BioAgilytix —Melbourne VIC
- Full-time
- Laboratory
- Management
- Writing skills
Quick Apply
2d
Product Support Analyst - Salesforce
MYOB —Melbourne VIC
- Hybrid work
- Salesforce
- AI
- SDLC
- Parental leave
1d
Database and Systems Officer
Australian Wildlife Conservancy —Melbourne VIC
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick Apply
8d
Product Owner
Cm3 —Melbourne VIC
- Full-time
- No degree
- Agile
4d
Service Desk Analyst (Fixed term)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee assistance program
Configuration Analyst
BMT —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Engineering
- Microsoft Office
- Employee assistance program
Quick Apply
IT Service Desk Analyst
CBP Lawyers —Melbourne VIC
- Full-time
- Microsoft Access
- Management
- Customer service
- Gym membership
Iteration Manager / Business Analyst
Slater and Gordon —Melbourne VIC
- Hybrid work
- Agile
- Business
- Communication skills
- Parental leave
Platform Administrator
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Computer science
- Salesforce
- Administrative experience
4d
Senior Test Analyst ( VIC)
KJR —Melbourne VIC
- Management
- Maintenance
- Analysis skills
10d
Range & Space Systems Development Analyst
Coles Group —Hawthorn East VIC
- Contract
- SQL
- Analysis skills
- Communication skills
- Free parking
- Employee stock purchase plan
Technical Business Analyst (12 Month Contract), VIC
Chubb —Docklands VIC
- Full-time
- Writing skills
- SQL
- Analysis skills
4d
Associate AI Engineer
Karbon —Melbourne VIC
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
ICT Business Analyst
Perfekt —Melbourne VIC
- Software troubleshooting
Lead Salesforce Developer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $138,631 - $185,518 a year
- Full-time
- Salesforce
- Case management
- Software development
Technology Business Analyst Lead
NAB —Melbourne VIC
- Full-time
- Analysis skills
- Software development
- AI
3d
Senior Credit Analyst
Judo Bank —Melbourne VIC
- $7,000 - $11,000 a month
- Full-time
- Microsoft Excel
- Finance
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Solutions Architect, APAC
PMY Group —Melbourne VIC
- Remote
- Azure
- Computer Science
- DevOps
Mainframe Software Developer
Accenture —Melbourne VIC
- Full-time
- Computer Science
- DevOps
- SQL

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software support analyst | application | jobs near melbourne, vic

QA (Quality Assurance) Analyst

Computershare -
Abbotsford VIC

Quick Apply

Job Details

Permanent | Full-time
$35.12 - $58.20 an hour

Benefits

Health insurance
Life insurance
Salary packaging

Qualifications

Jira
Web accessibility
CI/CD
ISTQB Certification
Management
Computer Science
Test management tools
Mobile applications
Engineering
Test automation
Test driven development
Performance testing
Bachelor's degree
Usability
REST
Scripting
GitHub
APIs
Security
Software testing
Agile
JSON
HTTPS
Jenkins
GitLab
Communication skills
SDLC

Full Job Description

QA (Quality Assurance) Analyst — Job Description

Summary
Ensure product quality by planning, executing, and improving testing processes across features and releases; collaborate with engineering, product, and support teams to prevent defects and verify fixes.

Key Responsibilities

Create, maintain, and execute test plans, test cases, and test scripts for functional, regression, and exploratory testing.
Design and run automated test suites (unit/integration/end-to-end) and maintain test automation frameworks.
Validate requirements and acceptance criteria; translate them into testable scenarios.
Perform manual testing for UI, API, integration, and system-level workflows when automation is not feasible.
Log, track, and verify defects using issue-tracking tools; drive bugs to resolution and perform regression verification.
Collaborate with developers and product managers on reproducibility, root-cause analysis, and quality improvements.
Participate in sprint planning, grooming, and retrospective meetings; advocate for testability and quality best practices.
Monitor test coverage, quality metrics (defect density, escape rate, pass/fail rates), and release readiness.
Maintain test environments, data setups, and CI/CD test integrations; troubleshoot environment-related failures.
Perform performance, load, security, accessibility, and usability testing or coordinate with specialists.
Create and maintain testing documentation: test matrices, runbooks, and QA reports.
Mentor junior QA engineers and contribute to QA process improvements and automation strategies.

Required Qualifications

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
2+ years QA/testing experience (adjustable by role level).
Strong understanding of software testing principles, SDLC, and QA methodologies.
Experience with test automation frameworks and languages (Selenium, Cypress, Playwright, Robot Framework, or equivalent).
Familiarity with API testing tools (Postman, REST Assured) and HTTP/JSON.
Experience with CI/CD pipelines and integrating automated tests (Jenkins, GitHub Actions, GitLab CI).
Proficiency with issue trackers and test management tools (Jira, TestRail, Zephyr).
Solid debugging skills and familiarity with basic scripting (Python, Bash, JavaScript) for test automation.
Strong communication, documentation, and collaboration skills.

Preferred Qualifications

Experience with performance/load testing tools (JMeter, k6) and security testing basics.
Knowledge of test-driven development (TDD), behavior-driven development (BDD), and contract testing.
Familiarity with frontend frameworks (React, Angular) or backend languages for writing closer-to-code tests.
Certifications: ISTQB, Certified Agile Tester, or equivalent.
Experience testing mobile applications, accessibility (WCAG), and internationalization/localization.

Pay: $35.12 – $58.20 per hour

Benefits:

Health insurance
Life insurance
Salary packaging

Work Location: In person

Quick Apply

Refine Your Search

software support analyst | application | jobs in melbourne, vic

QA (Quality Assurance) Analyst

Analyst (PBMC)

Product Support Analyst - Salesforce

Database and Systems Officer

Product Owner

Service Desk Analyst (Fixed term)

Configuration Analyst

IT Service Desk Analyst

Iteration Manager / Business Analyst

Platform Administrator

Senior Test Analyst ( VIC)

Range & Space Systems Development Analyst

Technical Business Analyst (12 Month Contract), VIC

Associate AI Engineer

ICT Business Analyst

Lead Salesforce Developer

Technology Business Analyst Lead

Senior Credit Analyst

Solutions Architect, APAC

Mainframe Software Developer

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