In-Demand Guest service agent Jobs in Qld

Guest Experience Agent - Club Millésime
SOFITEL —Brisbane QLD
- Customer service
- Food service
Quick Apply
Reservations Consultant | Sailaway
Journey Beyond —Port Douglas QLD
- Customer service
- Administrative experience
- Front desk
- Parental leave
- Employee assistance program
Quick Apply
6d
Reservations Agent
Brisbane Airport Hotels Group —Brisbane Airport QLD
- Weekend availability
- Commuter assistance
Welcome Desk Agent
Marriott International, Inc —Brisbane QLD
- Full-time
- Employee assistance program
Resident Service Agent
Avani —Brisbane QLD
- $28.90 - $40.05 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Health insurance
- Parental leave
Quick Apply
13d
Guest Relation Agent (GRA)
SeaLink K'gari (Fraser Island) —River Heads QLD
- Part-time
- Communication skills
- Resort
- Travel reimbursement
- Employee assistance program
10d
Rydges South Bank - Guest Service Agent
EVT Group —South Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Front desk
Reservations Agent - Part Time
voco —Surfers Paradise QLD
- Part-time
2d
Rydges Esplanade Resort Cairns - Reservations Agent
EVT Group —Cairns QLD
- Full-time
- Management
- Sales
- Communication skills
Hotel Duty Manager
HOTEL GRAND CHANCELLOR —Belgian Gardens QLD
- Up to $76,515 a year
- Weekend availability
- In-person
- Communication skills
- Time management
Quick Apply
Sales Centre Agent
NRMA Parks and Resorts —Biggera Waters QLD
- Part-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Work from home
- Gym membership
Quick Apply
Reservations Sales Agent
PULLMAN —Brisbane QLD
- Full-time
- Communication skills
Quick Apply
Sales Executive
AccorHotel —Broadbeach QLD
- Full-time
- Sales
- Organisational skills
- Communication skills
Quick Apply
Housekeeping Team Leader
Travel + Leisure Co. —Kirra Beach QLD
- Part-time
- Resort
Quick Apply
Front Office Control Clerk / Front Office Lead
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Full-time
- Management
- Communication skills
- Office experience
1d
Front Office Supervisor
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Full-time
- Customer service
- Supervising experience
- Leadership
Rental Sales Agent/Vehicle Detailer
SIXT Australia —Tingalpa QLD
- From $29.70 an hour
- Weekend availability
- Sales
- Employee discount
- Gym membership
Quick Apply
Assistant Property Manager
Song Properties —Brisbane QLD
- Full-time
- Management
- Communication skills
- Time management
Senior Property Manager
Song Properties —Brisbane QLD
- Urgently hiring
- Management
- Communication skills
- Time management

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Reservations Consultant | Sailaway
Journey Beyond —Port Douglas QLD
Promote and upsell Sailaway products and local tours, while managing retail stock and completing shop sales. Experience in administration and reservations.
Quick Apply
6d

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Guest Experience Agent - Club Millésime

SOFITEL -
Brisbane QLD

Quick Apply

Job Details

Casual

Benefits

Transportation links

Qualifications

RSA
Customer service
Food service

Full Job Description

Company Description

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

The Sofitel Brisbane Central is centrally located within the heart of Brisbane city. 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features various F&B outlets, two fitness centres, Day Spa and fully flexible event spaces for up to 1100 delegates.

Job Description

As Sofitel's Guest Experience Agent you will provide an exceptional food and beverage service to Club Millésime guests, ensuring a luxury experience from the moment they arrive. Your role is to deliver personalised, high-end service that exceeds guest expectations, following Sofitel Brand Standards in every interaction. As part of your responsibilities, you will anticipate guest needs, offer tailored recommendations, and ensure that each service is flawless. You will create memorable, bespoke experiences for guests, providing them with Cousu Main moments through attentive and professional food and beverage service.

What you'll be doing:

Greet all guests promptly and ensure they feel welcomed with personalised, luxury service
Provide premium food and beverage service to the guests
Ensure guests are promptly served beverages and receive continuous service throughout their visit
Maintain clean and organised tables and service areas to ensure a seamless guest experience
Replenish food and beverage offerings, including canapé buffets, to maintain availability
Use product knowledge and selling skills to promote food and beverage offerings and maximise sales
Communicate effectively with team members and uphold Sofitel’s standards of excellence in all guest interactions
Ensure hygienic food service practices are followed at all times for guest safety
Support VIP guests by providing personalised food and beverage services tailored to their needs
Monitor guest satisfaction during service and address any concerns promptly to ensure a positive experience.

Qualifications

You will excel in this role if you have:

Food and Beverage experience in a luxury hotel is desired
A luxury service focus and desire to grow your career with Sofitel
Responsible Service of Alcohol (RSA) certificate
Experience in customer service is highly desired
Friendly, outgoing personality and a high standard of personal presentation.
A luxury attitude to enhance the guest's experience.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Thrive in our Sofitel Brisbane Central community, with:

Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwide
Complimentary hotel stay package to celebrate your work anniversary
Secure parking in the centre of Brisbane for only $10 per day
Direct access to Central train station
Complimentary food in the ambassador dining room
Laundered uniforms.

Let your passion shine, visit careers.accor.com

Quick Apply

Refine Your Search

guest service agent jobs in qld

Guest Experience Agent - Club Millésime

Reservations Consultant | Sailaway

Reservations Agent

Welcome Desk Agent

Resident Service Agent

Guest Relation Agent (GRA)

Rydges South Bank - Guest Service Agent

Reservations Agent - Part Time

Rydges Esplanade Resort Cairns - Reservations Agent

Hotel Duty Manager

Sales Centre Agent

Reservations Sales Agent

Sales Executive

Housekeeping Team Leader

Front Office Control Clerk / Front Office Lead

Front Office Supervisor

Rental Sales Agent/Vehicle Detailer

Assistant Property Manager

Senior Property Manager

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