In-Demand Retail operations coordinator Jobs in Queensland

Performance Repair Coordinator
Auto & General Holdings —North Lakes QLD
- In-person
- Communication skills
- Parental leave
- Employee discount
Quick Apply
1d
Admission Coordinator - Salisbury
Regis Aged Care —Salisbury QLD
- Sales
- Customer service
- Budgeting
- Employee assistance program
- Gym membership
Scheduling Coordinator
CV Services Group —Hendra QLD
- Full-time
- Maintenance
- Administrative experience
- Construction
Facilities Coordinator
Minor Hotels —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Parental leave
Quick Apply
5d
Administration Coordinator
Downer Group —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Time management
- Employee assistance program
2d
Rostering Coordinator
Spic N Span —Burleigh Heads QLD
- $30 - $34 an hour
- Temporary
- Microsoft Office
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Cafe & Events Coordinator
Churches of Christ —Caloundra QLD
- Full-time
- Management
- Marketing
- No degree
- Health insurance
- Annual leave
8d
Sales Coordinator - QLD
Wesfarmers Health —Brisbane QLD
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance program
Transport Operations Manager
Woolworths Group —Larapinta QLD
- Full-time
- Communication skills
9d
Strata & Body Corporate Officer (Villa Coordinator)
SeaLink K'gari (Fraser Island) —Fraser Island QLD
- Full-time
- Management
- Microsoft Office
- Cleaning
- Travel reimbursement
- Employee assistance program
4d
Project Manager - Retail, Commercial & Hospitality
Teamified —Arundel QLD
- $140,000 - $160,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick Apply
Equipment Operator
Aurizon —Townsville QLD
- Overtime
- Forklift
- Health insurance
- Parental leave
Service Controller – Brisbane Branch
All Lift Forklift & Access Equipment —Brisbane QLD
- Full-time
- Analysis skills
- Communication skills
- Time management
Workshop Technician
Adaptalift Group —Acacia Ridge QLD
- $40 an hour
- Overtime
- Mechanic experience
- Sales
- Forklift
- Fuel discount
Quick Apply
Production Manager - Joinery Fabrication
Teamified —Arundel QLD
- $110,000 - $140,000 a year
- Full-time
- Carpentry
- Manufacturing
- Leadership
Quick Apply
Senior Work Coordinator – Electrical
Wilmar —Ayr QLD
- Maintenance
- Microsoft Office
- No degree
- Employee assistance program
- Fuel discount
18h
Casual Catering Assistant - Education | Abergowrie
Cater Care Australia / Cater Care Services —Townsville QLD
- Customer service
- Kitchen
- Employee assistance program
- Employee discount
Quick Apply
Care Service Manager
Whiddon —Mareeba QLD
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Relocation assistance
- Annual leave
Senior Air Freight Coordinator - Brisbane
Seabridge Logistics Group —Brisbane QLD
- Analysis skills
- In-person
Swim School Pool Deck Service Coordinator
Hampton Swim School —Cannon Hill QLD
- $26 - $45 an hour
- Part-time
- In-person
Quick Apply

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Performance Repair Coordinator

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent
1 day ago

Benefits

Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Communication skills

Full Job Description

Purpose of the Role:
As a Performance Repair Coordinator, you will drive tactical repair momentum across allocated builder portfolios — converting performance data, ageing reports, SLA exceptions and customer impact risks into immediate action. You will coordinate builders and internal stakeholders to remove blockers, accelerate milestones and restore portfolio discipline, working alongside Performance Relationship Managers to free them to focus on governance, performance management and allocation decisions.

You will:
Commercial Expediting & Repair Momentum

Proactively manage and expedite at-risk repairs across builder portfolios by removing blockers, coordinating actions and prioritising claims based on customer impact, urgency and commercial exposure.

Daily Portfolio Control

Monitor exception queues, ageing reports and milestone compliance to maintain clear action plans, hold builders to contracted standards and track progress through to resolution with evidence-based updates.

Builder Partner Execution

Issue targeted action lists to builders, hold them to agreed response expectations and challenge avoidable delays — escalating persistent non-response or repeat failure through the appropriate governance pathway.

Stakeholder Coordination & Escalation

Act as the commercial conduit across builders, Claims, Assessing, Recoveries and PRMs — coordinating resolution of operational blockers, maintaining clear accountability and escalating material delinquency or performance issues to the PRM.

Performance Insight & Operating Model Discipline

Maintain accurate visibility of repair momentum and builder responsiveness, identifying recurring failure points and systemic bottlenecks to deliver practical insights that support PRM performance conversations, governance forums and compliance with operating standards.

Knowledge and Experience:

Experience in home claims, insurance building, repair coordination, supplier performance or high-volume service operations, with a practical understanding of the repair lifecycle, key milestones, builder obligations and common failure points
Proven ability to manage high-volume queues, ageing work, SLA exceptions and short-cycle recovery actions, using workflow, reporting and performance data to direct action and evidence outcomes
Strong commercial judgement to triage tactical blockers, with clear escalation discipline when issues require governance or formal performance management
Confident working with builder partners and broader stakeholders across Claims, Assessing, Recoveries and Commercial teams to secure commitments, clarify next actions and drive timely completion
Action-orientated, resilient and organised with strong communication skills — clear, direct and evidence-based — and a zero-detriment mindset with high attention to detail, ownership and follow-through

Our Perks:

Location – North Lakes: This role is based at our North Lakes office. Save the long commute to Brisbane and work for a growing company close to home and within walking distance to some of the north side’s best retail outlets, restaurants and other amenities. This is an on-site role.
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas

About us:
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

retail operations coordinator jobs in queensland

Performance Repair Coordinator

Admission Coordinator - Salisbury

Scheduling Coordinator

Facilities Coordinator

Administration Coordinator

Rostering Coordinator

Cafe & Events Coordinator

Sales Coordinator - QLD

Transport Operations Manager

Strata & Body Corporate Officer (Villa Coordinator)

Project Manager - Retail, Commercial & Hospitality

Equipment Operator

Service Controller – Brisbane Branch

Workshop Technician

Production Manager - Joinery Fabrication

Senior Work Coordinator – Electrical

Casual Catering Assistant - Education | Abergowrie

Care Service Manager

Senior Air Freight Coordinator - Brisbane

Swim School Pool Deck Service Coordinator

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