In-Demand Data technician Jobs in Keilor Park Vic

Senior Service Desk Technician
Hall & Wilcox Lawyers —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Free food
Hose Assembly Technician
Motion Asia Pacific Services Pty Ltd —Sunshine West VIC
- Overtime
- Assembly
- Manufacturing
- Time management
- Parental leave
- Employee assistance program
Quick Apply
11d
Client Services Administrator
Royal Eagle Security Services —Port Melbourne VIC
- $49,998.54 - $70,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick Apply
Shift Technician - Electrical, Data Center
CBRE —Melbourne VIC
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Electronics/Electrical Engineering Technician I/II/III
Schweitzer Engineering Laboratories Pty Limited —Preston VIC
- 8 hour shift
- Laboratory
- Scripting
Quick Apply
4d
HVAC Tech
Downer Group —Laverton North VIC
- HVAC
- Employee assistance program
Learning and Development Lead
Johns Lyng Group —Melbourne VIC
- Full-time
- Bachelor's degree
- Communication skills
- Opportunities for advancement
Learning and Development Coordinator - Construction
Johns Lyng Group —Melbourne VIC
- Full-time
- Bachelor's degree
- Communication skills
- Opportunities for advancement
Service Technician
STULZ Oceania —Melbourne VIC
- Customer service
- Time management
Data Cabling Installer - Melbourne
Intravision Pty Limited —Melbourne VIC
- Full-time
- Communication skills
Quick Apply
Graduate Production Engineer/ Coordinator
Swagelok Australia & New Zealand —Campbellfield VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
Shift Technician
CBRE —Melbourne VIC
- 12 hour shift
- HVAC
Fibre Technicians - Melbourne
Intravision Pty Limited —Melbourne VIC
- Full-time
- Construction
- Communication skills
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Teacher Aide - Classroom Support
Government schools —Melbourne VIC
- Part-time
- Communication skills
10d
Fire & Hydraulics BIM Modeller
Arup —Melbourne VIC
- Hybrid work
- Communication skills
- Profit sharing
- Parental leave
10d
Phased Array Ultrasonic Testing (PAUT) Technician
NDE Solutions —Melbourne VIC
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Copper Technician
WV Technologies Pty Ltd —Mickleham VIC
- $70,000 - $80,000 a year
- Urgently hiring
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Product Design/Systems Technician
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Maintenance
- Senior Secondary Certificate of Education
- Education
1d
Field Service Technician (Engineer)
Kardex VCA Pty Ltd. —Melbourne VIC
- Weekend availability
- Education
Quick Apply

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Senior Service Desk Technician

Hall & Wilcox Lawyers -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Parental leave
Free food

Qualifications

Customer service
Communication skills

Full Job Description

Corporate Services | Technology | Melbourne

Permanent, full-time position
Competitive remuneration and our Hallstar reward and recognition program
Learning and career development programs for all roles and levels
Flexible leave options, including up to 26 weeks paid parental leave
Free daily breakfast and office social events
Genuine commitment to diversity, inclusion and wellbeing, and pro bono and community
Please note that this role requires full-time in office attendance

Make the smarter choice. Come and thrive with us. Learn more about what Hall & Wilcox can offer you: bit.ly/HWbenefits

About the role and team

We have an opportunity for an experienced Senior Service Desk Technician in Melbourne to become part of our national Information Technology team, providing level 2 systems support nationally and desktop support for the Melbourne office.

You will be responsible for:

Respond to user inquiries by following service desk procedures
Provision of support across a range of hardware and software, primarily at level 2
Backup for level 1 support when required
Ensuring all user requests are logged in the service desk system
Identify problems/issues which require additional expertise and escalate them to appropriate senior team members for timely resolution
Coordinate the timely provision of service desk support services
Update and maintain the call-log to ensure accurate recording of all calls received
Communication to users as to the progress of their inquiries from receipt to closure of the call
Advise users about service desk and operational support facilities and procedures
Act as the first level escalation point for the Service Desk Technicians
Identify and advise Service Delivery Manager/National Service Desk Team Leader of recurrent user inquiries
Encourage user feedback
Provisioning mobile phones to new users and existing users
Liaising with Apple and Telstra on procurement mobile hardware and services
Provide mentoring to Service Desk Technicians to improve first level resolution
Review and contribute to confluence knowledgebase articles to make sure the information is up to date
Attending court to safely and securely download subpoenaed (and similar) documents produced by court
Ensuring all portal storage devices are barcoded, scanned for malware, and registered in line with the firm’s portable storage devices process
Ensuring data contained on portable storage devices is securely downloaded and deleted in line with the firm’s portable storage device process
Assist with IT related projects as required
Act as backup for National Service Desk Team Leader and Service Desk Technicians as required.
Please note this role requires full-time in office attendance

About you

You will ideally have the following skills and experience:

Please note that this role requires full-time in-person attendance in our Melbourne office
Tertiary qualification in Information Technology or related discipline
Minimum 2 years’ experience as a service desk technician or similar role providing level 1 and 2 support
Strong organisational and attention to detail skills
Strong customer service focus with a positive and proactive approach to client service
Excellent verbal and written communication skills
Self-motivated, decisive, with the ability to adapt to change and competing demands
Flexibility to work after hours as necessary at times to fulfill duties
Ability to work well independently and productively within a small team environment.

About us

At Hall & Wilcox, we deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.

We are known for having a great culture that puts people first. A culture where our purpose and values - our Hallmarks - are lived, not laminated.

We do great work, smarter. We’re passionate about the work we do and how it creates value for today and tomorrow. We’re famous for Smarter Law: smarter thinking to create smarter solutions. We embrace innovative thinking and technology. We listen. We partner. We solve.

Hall & Wilcox is a successful independent Australian law firm; a place to belong, with the freedom to learn and grow. We thrive together. We are diverse and inclusive; everyone is welcome and respected. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities.

Hear from our people about what it’s like to thrive at Hall & Wilcox: bit.ly/HWpeople

To learn more about Hall & Wilcox visit our website.

Apply now

Are you ready to make the smarter choice? Let’s connect. Click apply to submit your application.

We are committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Sally Cai, Talent Acquisition Advisor at [email protected] for a confidential discussion.

This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition team. We will contact our preferred agency partners should we require any assistance.

#LI-SC1

Apply Now

Refine Your Search

data technician jobs in keilor park vic

Senior Service Desk Technician

Hose Assembly Technician

Client Services Administrator

Shift Technician - Electrical, Data Center

Electronics/Electrical Engineering Technician I/II/III

HVAC Tech

Learning and Development Lead

Learning and Development Coordinator - Construction

Service Technician

Data Cabling Installer - Melbourne

Graduate Production Engineer/ Coordinator

Shift Technician

Fibre Technicians - Melbourne

ICT System and Field Technician

Teacher Aide - Classroom Support

Fire & Hydraulics BIM Modeller

Phased Array Ultrasonic Testing (PAUT) Technician

Copper Technician

Product Design/Systems Technician

Field Service Technician (Engineer)

I want to receive the latest job alert for data technician in keilor park vic

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