In-Demand Technical support Jobs in Reservoir Vic

Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
Application Support Specialist, Technical Support
RELEX Solutions —Melbourne VIC
- Remote
- Customer service
- Writing skills
- English
IT Technician
IT Hero Pty Ltd —North Melbourne VIC
- From $31.19 an hour
- Customer service
- Senior Secondary Certificate of Education
- Education
- Travel reimbursement
Quick Apply
Desktop Support Officer
Axiom Technologies —Melbourne VIC
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Desktop Support Officer - Embedded - Part Time
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Part-time
- Communication skills
Quick Apply
3h
Help Desk Technician
ALSTOM —West Melbourne VIC
7d
Computer Network Support
Medical iT —Melbourne VIC
Network Administrator
BluBiz Solutions —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Computer Science
- English
Quick Apply
13d
Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
6d
Graduate IT Service Desk Analyst
FYFE —Melbourne VIC
- Computer Science
- Communication skills
- Paid training
- Parental leave
9d
Desktop Support Administrator
Bellroy —Collingwood VIC
- Full-time
IT Technician
Teknik Consulting —Carlton North VIC
- $37 - $45 an hour
- Part-time
- English
- Working with children
- Education
- Relocation assistance
Quick Apply
7d
System Administrator
Paragon Technologies Australia —Moorabbin VIC
- $43 - $48 an hour
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
12d
Technical Support Engineer
Infios —Melbourne VIC
- Full-time
- Computer Science
- Data analysis skills
- SQL
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- Communication skills
Service Desk Analyst (Fixed term)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee assistance program
IT Support/System Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Customer service
- Administrative experience
- Free parking
11d
IT Service Desk Officer
Glen Eira City Council —Caulfield VIC
- Full-time
- SharePoint
12d
Service Desk Analyst
Cabrini Health —Malvern VIC
- $76,515 - $80,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
9d

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Data Center IT Support Engineer, MEL - DCO

Amazon Corporate Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Data centre experience
Cloud infrastructure
Computer Science
AWS
Bachelor's degree
S3
Information Technology

Full Job Description

DESCRIPTION

Data Centre Operations designs, installs and maintains the world’s largest Computing Infrastructure. We are looking for skilled Data Centre Technicians with a passion for technology to help us expand to the next level.

More about us:

Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.

Mid 2012, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis. To keep up with this demand on both disk and capacity, we continue to expand our Data Centres in every region! Our content delivery service, Front, has expanded its Data Centre presence by over 50% worldwide in the last 12 months and are expected to continue increasing! This requires talented people to build and manage. We hope it is you!

The Opportunity: Data Centre Technician

This role is a unique opportunity to work in some of the most advanced data centres in the world. Amazon data centres are large-scale high-density centres where you will be working on changing the face of technology in the region.

A Data Centre Technician may be the primary point of contact for both internal customers (for example: Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Vendors, Contractors, Service Providers among others). There is never a dull moment as each day presents itself with different challenges.

Some of the key responsibilities you will undertake are:

Problem Solving: Maintain a high level of system reliability by prioritising and resolving trouble tickets efficiently, these include:

Escalation point and technical trouble shooter for all Systems and problems
Deep diving into server issues

Technical: Troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical

Remediation of physical layer outages, both Systems & Network
Remediation or recovery of physical power issues on racks
Participate in Data Centre power and cooling events

Operations:

Meet 24x7 On-Call requirements and response during shift rotations.
Install and configure racks of hosts in line with internal SLAs
Triage and resolve trouble tickets for all devices in your region
Data Centre point of contact for all High Severity issues
Physical replacement of server and network device parts
Ensure correct rotation of parts and spares
Help define metrics to increase our customer uptime
Enforcing Amazons Security Best Practices
Interact with third party vendors and contractors
Contribute ideas to improve operational efficiency

Project Management:

Participate in and deliver on a number of high impact small to mid-scale projects
Participate in team meetings for metric analysis and project status updates
Help build the world’s largest Cloud infrastructure

Mentoring:

Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Hiring:

Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

** For more information on Amazon Web Services, please visit https://awsinfraops.splashthat.com and http://infrastructure.aws**

BASIC QUALIFICATIONS

1+ years of computer networking experience
1+ years of Linux operating systems experience
Bachelor's degree in Information Technology, Computer Science, or a related field
Experience in computer networking
Experience working with Linux operating systems
Can lift and rack equipment up to 40 pounds
Experience with computer hardware troubleshooting and repair

PREFERRED QUALIFICATIONS

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical support jobs in reservoir vic

Data Center IT Support Engineer, MEL - DCO

IT Support Engineer (Field)

Application Support Specialist, Technical Support

IT Technician

Desktop Support Officer

Desktop Support Officer - Embedded - Part Time

Help Desk Technician

Computer Network Support

Network Administrator

Associate Technical Support Engineer, Supercharger

Graduate IT Service Desk Analyst

Desktop Support Administrator

IT Technician

System Administrator

Technical Support Engineer

Principal Technical Support Engineer

Service Desk Analyst (Fixed term)

IT Support/System Engineer

IT Service Desk Officer

Service Desk Analyst

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