In-Demand Executive support officer Jobs in Crestmead, Qld

Patient Liaison Officer
Queensland Government —Brisbane QLD
- Temporary
- Clinic
- Organisational skills
- Communication skills
1d
Principal Program Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
11d
Principal Program Officer Governance and Improvement
Queensland Government —Brisbane QLD
- Temporary
5d
Executive Assistant and Office Services
Bain & Co. —Brisbane QLD
- Full-time
- Administrative experience
- Front desk
- In-person
Quick Apply
Security Officer - Events
Certis Group —Brisbane QLD
- Weekend availability
- CPR Certification
- Customer service
- First Aid Certification
- Paid training
- Employee assistance program
Senior Reporting and Analytics Officer
Queensland Government —Brisbane QLD
11d
Principal Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Research
- Leadership
5d
Executive Manager Safety and Mobility Risk
RACQ —Eight Mile Plains QLD
- Hybrid work
- Leadership
- Employee discount
Judicial Executive Secretary
Queensland Government —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2h
Senior Director - Office of the Executive Director Medical Services
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
8d
Principal Operations Officer
Queensland Government —Brisbane QLD
- Temporary
- Leadership
5d
Internal Opportunity – Head of Corporate Communications
Affinity Education Group —Brisbane QLD
- Full-time
- Leadership
Executive Assistant and Office Services
Bain & Company Inc —Brisbane QLD
- Full-time
- Administrative experience
- Front desk
- In-person
Office Manager
Queensland Government —Brisbane QLD
- Management
- Administrative experience
- Organisational skills
12d
General Manager Product Delivery
Auto & General Holdings —Toowong QLD
- Bachelor's degree
- Financial services
- AI
- Parental leave
- Employee discount
Quick Apply
Manager (FSINS) IM Capability - RFS Specialist Services
Queensland Government —Brisbane QLD
- Weekend availability
Director (Strategy, Performance, Risk and Governance)
Queensland Government —Brisbane QLD
- Temporary
Customer Support Manager - APAC
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Management
- AI
- Leadership
- Wellness program
Group Data and Privacy Officer
Icon Group —Brisbane QLD
- Full-time
- Communication skills
- Annual leave
- Parental leave
11d
Group Manager - Shared Services
Whitehaven Coal —Brisbane QLD
- Full-time
- ERP systems
- AI
Quick Apply

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Patient Liaison Officer

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Temporary
1 day ago

Benefits

Salary packaging

Qualifications

Organisational skills
Communication skills
Negotiation

Full Job Description

Your new role:
As a Complaints Management Officer, you will provide responsive and professional support to patients, consumers and stakeholders while helping drive continuous improvement across the hospital. Working within the Patient Safety and Quality Unit, you will manage consumer feedback, coordinate complaint resolution processes and contribute to service excellence initiatives.

Your Key responsibilities include:
Managing and documenting patient complaints, compliments and concerns in accordance with Queensland Health policies and procedures.
Liaising with consumers, hospital staff, executive leadership and external agencies to facilitate timely and effective complaint resolution.
Maintaining complaints databases, analysing trends and preparing reports to support quality improvement and risk management initiatives.
Delivering administrative support, education and training activities while contributing to continuous improvement, compliance and patient-centred care outcomes.

About you:
You are a highly organised and customer-focused professional who can confidently manage sensitive matters while building positive relationships with a diverse range of stakeholders.

To be successful in this role, you will demonstrate:
Strong communication, interpersonal and negotiation skills, with the ability to handle sensitive and complex issues professionally and compassionately.
Excellent analytical and problem-solving capabilities, including the ability to investigate issues, identify trends and recommend practical solutions.
Proven organisational skills with the ability to manage competing priorities, meet deadlines and work effectively with minimal supervision.

What we can offer you:
We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:
Princess Alexandra Hospital:
The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

executive support officer jobs in crestmead, qld

Patient Liaison Officer

Principal Program Officer

Principal Program Officer Governance and Improvement

Executive Assistant and Office Services

Security Officer - Events

Senior Reporting and Analytics Officer

Principal Project Officer

Executive Manager Safety and Mobility Risk

Judicial Executive Secretary

Senior Director - Office of the Executive Director Medical Services

Principal Operations Officer

Internal Opportunity – Head of Corporate Communications

Executive Assistant and Office Services

Office Manager

General Manager Product Delivery

Manager (FSINS) IM Capability - RFS Specialist Services

Director (Strategy, Performance, Risk and Governance)

Customer Support Manager - APAC

Group Data and Privacy Officer

Group Manager - Shared Services

I want to receive the latest job alert for executive support officer in crestmead, qld

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