In-Demand Case worker Jobs in Brisbane Qld

CTP Claims Consultant
Insurance Australia Group —Brisbane QLD
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Health insurance
- Annual leave
7d
Claims Support Officer - Weekly Benefits
Gallagher Bassett —Brisbane QLD
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee stock purchase plan
- Health insurance
Claims & Rehabilitation Advisor
Bolton Clarke —Brisbane QLD
- Full-time
- Microsoft Office
- No degree
- Communication skills
- Health insurance
- Employee assistance program
Employment Services Intake Officer
MULTIPLE SCLEROSIS SOCIETY OF QUEENSLAND —Milton QLD
- $38.65 - $41.45 an hour
- Full-time
- Microsoft Office
- No degree
- In-person
- Health insurance
- Employee assistance program
Quick Apply
1d
Case Manager
QBE —Brisbane QLD
- Full-time
- Hybrid work
- Case management
- Negotiation
- Disability insurance
- Annual leave
10d
Case Manager
DXC Technology —Brisbane QLD
- Full-time
- Microsoft Office
- Analysis skills
- Education
- Parental leave
- Employee assistance program
11d
Job Coach
UnitingCare —Brisbane QLD
- Full-time
- First Aid Certification
- Case management
- Communication skills
- Health insurance
- Parental leave
14d
EAP Counsellors, Psychologist and Social Workers - Cairns, QLD (Australia)
Telus Health —Brisbane QLD
- Choose your own hours
- Time management
- Work from home
- Employee assistance program
Female support worker
THE ADVOCATOR PTY LTD —Morningside QLD
- $40.15 - $70.33 an hour
- Education
- First Aid Certification
- In-person
- Travel reimbursement
- Professional development assistance
Quick Apply
Health & Wellbeing Advisor (Hybrid)
Coles Group —Mount Gravatt QLD
- Case management
- Communication skills
- Free parking
- Employee stock purchase plan
8d
Senior Case Manager
Allianz —Brisbane QLD
- Full-time
- Hybrid work
- Case management
Senior Social Worker
Queensland Government —Brisbane QLD
- Full-time
- Clinic
- Working with children
- Case management
10d
Mental Health Clinician
Queensland Government —Brisbane QLD
Senior Case Manager
EML —Brisbane QLD
- Full-time
- Communication skills
- Work from home
- Parental leave
Mandarin speaking Support worker female
A STAR DISABILITY SUPPORT SERVICES —Brisbane QLD
- $40 - $76 an hour
- In-person
- Travel reimbursement
Quick Apply
Therapeutic Care Worker (permanent & casual roles available)
Strive Community Care —Logan Central QLD
- $35 - $45 an hour
- Part-time
- Cooking
- First Aid Certification
- Health insurance
- Employee assistance program
Quick Apply
Workplace Rehabilitation Consultant - Psychologist/Rehabilitation Counsellor
KINNECT —Nundah QLD
- Part-time
- Remote
- Communication skills
- Time management
- Work from home
13d
Injury Management Advisor
Icon Group —Brisbane QLD
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
10d
Senior Therapeutic Care Worker
Strive Community Care —Logan Central QLD
- $41.45 - $82.90 an hour
- Part-time
- First Aid Certification
Quick Apply
Youth Team Leader, Family Wellbeing Service
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Logan Central QLD
- $110,012 a year
- Full-time
- Management
- Working with children
- Bachelor's degree
Quick Apply
10d

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case worker jobs near brisbane qld

CTP Claims Consultant

Insurance Australia Group -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
7 days ago

Benefits

Health insurance
Annual leave
Work from home
Parental leave
Insurance services

Qualifications

Customer service
Analysis skills
Communication skills

Full Job Description

NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG), were proud to be one of Australias most iconic brands.

Make a meaningful impact as a CTP Claims Consultant, managing a diverse portfolio of motor accident injury claims. In this role, youll guide injured customers through their recovery journey, applying strong communication, empathy and resilience to support positive outcomes. Youll interpret information, make informed decisions, and ensure claims are managed effectively in line with legislation and compliance requirements. Your ability to problemsolve, diffuse challenging situations, and deliver exceptional customer service will be key to success. This role suits someone who is outcomedriven, adaptable, and committed to helping people rebuild their health and confidence. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney) or Meanjin (Brisbane).

What You'll Do
Manage a portfolio of CTP injury claims, ensuring accurate, timely and customerfocused case management
Apply relevant legislation, guidelines and internal processes to make informed decisions on claim outcomes
Communicate effectively with customers, providers and stakeholders to support recovery and returntowork pathways
Gather, interpret and maintain all claim information to meet compliance and quality requirements
Navigate complex or litigated claims, using sound judgement and strategic problemsolving
Provide clear, empathetic and proactive support to people recovering from physical or psychological injury

What You'll Bring
Strong customer service skills with the ability to show empathy and support people experiencing injury
High resilience and emotional intelligence when managing sensitive or complex situations
Strong analytical skills with excellent attention to detail and sound decisionmaking
Ability to interpret information, apply legislation and manage multiple tasks effectively
Techsavvy with the confidence to troubleshoot systems and navigate digital tools
Desirable: Experience in CTP or Workers Compensation claims management

What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.
Industry-leading 20 weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

employment type eligibility criteria apply

Applications close: Monday 22 June 2026 11:59PM AEDT
Make sure to discuss your application with your current manager before applying.

Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

Apply Now

Refine Your Search

case worker jobs in brisbane qld

CTP Claims Consultant

Claims Support Officer - Weekly Benefits

Claims & Rehabilitation Advisor

Employment Services Intake Officer

Case Manager

Case Manager

Job Coach

EAP Counsellors, Psychologist and Social Workers - Cairns, QLD (Australia)

Female support worker

Health & Wellbeing Advisor (Hybrid)

Senior Case Manager

Senior Social Worker

Mental Health Clinician

Senior Case Manager

Mandarin speaking Support worker female

Therapeutic Care Worker (permanent & casual roles available)

Workplace Rehabilitation Consultant - Psychologist/Rehabilitation Counsellor

Injury Management Advisor

Senior Therapeutic Care Worker

Youth Team Leader, Family Wellbeing Service

I want to receive the latest job alert for case worker in brisbane qld

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