In-Demand Technical support Jobs in Reservoir Vic

Service Desk Team Leader
Office of Public Prosecutions —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
- Administrative experience
- AI
12d
IT Support Technician
Microcel —Carlton North VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
6d
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
Project Engineer, Technical Support
Schneider Electric —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Opportunities for advancement
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
IT Technician
IT Hero Pty Ltd —North Melbourne VIC
- From $31.19 an hour
- Customer service
- Senior Secondary Certificate of Education
- Education
- Travel reimbursement
Quick Apply
Service Desk Analyst
Cabrini Health —Malvern VIC
- $76,515 - $80,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
7d
IT Support Technician - Support Helpdesk
Beyond the Box —Essendon VIC
- Remote
- Working with children
- Communication skills
IT Service Desk Officer
Glen Eira City Council —Caulfield VIC
- Full-time
- SharePoint
11d
IT Service Desk Team Leader
Victorian Electoral Commission —Melbourne City Centre VIC
- $100,894 - $114,476 a year
- Full-time
- Communication skills
11d
System Administrators TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
Senior IT Administrator
Victoria Police —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
7d
IT Operations and Support Officer
RMIT University —Melbourne VIC
- $79,000 a year
- Full-time
- Hybrid work
- Working with children
- Time management
- Employee assistance program
- Employee discount
10d
Service Desk Analyst (Asahi Beverages)
Asahi Beverages —Southbank VIC
- From $4,500 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
IT Support/System Engineer
Johns Lyng Group —Melbourne VIC
- Urgently hiring
- Azure
- Customer service
- Administrative experience
- Free parking
10d
Senior Specialist IT Contracts
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
12d
IT Support Engineer
Adore Beauty —Melbourne VIC
- Weekend availability
- Azure
- Office
- POS
3d
IT Technician
Teknik Consulting —Carlton North VIC
- $37 - $45 an hour
- Part-time
- English
- Working with children
- Education
- Relocation assistance
Quick Apply
5d
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply

I want to receive the latest job alert for technical support in reservoir vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near reservoir vic

Technical Support jobs in Melbourne VIC

IT Support jobs in Melbourne VIC

Systems Administrator jobs in Melbourne VIC

Support Coordinator jobs in Perth Wa

Ndis Support Worker jobs in Melbourne Vic

Technical Support jobs in Leppington Nsw

Technical Support jobs in Perth Wa

Technical Support jobs in Sydney Nsw

Technical Writer jobs in Sydney Nsw

Technical Support jobs in Greater Sydney Nsw

Technical Support jobs in Australia, Remote

Ndis Disability Support Worker jobs in Sydney Nsw

Disability Support Worker jobs in Sunshine Coast Qld

Disability Support Worker jobs in Toowoomba Qld

Senior Citizens jobs in Moreton Bay Qld

It Contract jobs in Melbourne Vic

Short Term Contract, Working Holiday Visa jobs in Sydney Nsw

Senior Citizens jobs in Penrith Nsw

Support Coordinator Ndis jobs in Avondale Heights Vic

Life Support Worker jobs in Brisbane Qld

Service Desk Team Leader

Office of Public Prosecutions
Melbourne VIC

Apply Now

Job Details

Full-time
$116,413 - $140,849 a year
12 days ago

Qualifications

Incident management
Microsoft Exchange
Microsoft Office
Administrative experience
AI
Leadership
Intune

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $116,413 - $140,849

Grade: VPS 5

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/OPP/CS/1927311

Located within the Corporate Services Division’s IT Services Unit, the Service Desk Team Leader plays a pivotal role in driving excellent customer service and technical support for the Office of Public Prosecutions

Service Desk Team Leader. Full time, ongoing position. Applications close on 11:59pm Tuesday 9 June 2026.

About the role:

Reporting to the Digital Operations & Technology Manager, you will manage a high-performing team of service desk administrators. You will provide the leadership and mentorship needed to grow your team, act as a key technical escalation point, and passionately champion innovation—embracing automation, AI, and self-service capabilities to modernise our support processes.

Key Responsibilities

Team Leadership: Manage daily workloads, staff rostering (on-site and remote), and priorities for the Service Desk team while maintaining a high-volume, high-quality customer service culture.
Incident Management: Triage incidents and service requests using our ITSM tool, ensuring timely and professional handling of all IT enquiries.
Technical Escalation & Support: Act as the escalation point for complex incidents, utilizing your strong technical background to support Windows, Active Directory/Entra/Intune, Office 365, iOS devices, and hardware fleets.
Innovation & Modernisation: Identify opportunities to improve processes, knowledgebase management, and self-service tools leveraging automation and AI.
Capability Building: Coach team members and non-IT "technology champions," develop robust documentation, and analyze incident trends to identify recurring issues and training opportunities.

About You

To be successful in this role, you will bring:

Proven Leadership: Experience leading and managing a small-to-medium IT service desk team within a government or commercial environment.
Mentorship & Communication: Strong capability in coaching junior team members, transferring knowledge, and communicating professionally with senior stakeholders and diverse staff.
Robust Technical Expertise: Strong administration knowledge of Microsoft Entra AD, Intune device management/deployment, Exchange, MS Teams, Autopilot, Windows, Office 365, and iOS environments.
Project Experience: Demonstrated experience owning and executing complex service desk projects, such as device platform migrations and OS upgrades.

About Us:

The Office of Public Prosecutions (OPP) is an independent statutory authority responsible for conducting serious criminal prosecutions across Victoria on behalf of the Director of Public Prosecutions (DPP). Our team, consisting of over 475 skilled professionals, supports the work of the DPP, the Chief Crown Prosecutor, and Crown Prosecutors. We strive to be a criminal justice system leader and a dynamic organisation, continually adapting to deliver effective outcomes for our people and the community.

At the heart of the criminal justice system are people – practitioners and the community we serve. Our vision is to lead in legal excellence, fostering an innovative, supportive environment with a commitment to innovation, collaboration, and professional excellence.

Applications must contain a resume and cover letter.

You will be required to complete the online Key Selection Criteria questions located on the last page of the online application form. A separate document responding to the key selection criteria is not required.

Applications close on 11.59pm Tuesday 9 June 2026.

In accordance with the VPS recruitment process all candidates are required to complete a pre-employment misconduct screening declaration. Further information is available on the VPSC website

The OPP is committed t o building a diverse workforce and an inclusive culture. People from all cultural backgrounds are strongly encouraged to apply, particularly applicants of Aboriginal and Torres Strait Islander heritage, or those who may experience disability related barriers in securing employment.

Applications close Tuesday 9 June 2026 at 11.59pm

Posted

27 May 2026

Apply Now

Refine Your Search

technical support jobs in reservoir vic

Service Desk Team Leader

IT Support Technician

IT L3 Support

Project Engineer, Technical Support

Network Support Level 1

IT Technician

Service Desk Analyst

IT Support Technician - Support Helpdesk

IT Service Desk Officer

IT Service Desk Team Leader

System Administrators TSPV

Senior IT Administrator

IT Operations and Support Officer

Service Desk Analyst (Asahi Beverages)

Level 1 Windows Network Support

IT Support/System Engineer

Senior Specialist IT Contracts

IT Support Engineer

IT Technician

Specialist Technician - Technical Support to Schools Program (TSSP)

I want to receive the latest job alert for technical support in reservoir vic

Related Searches

Explore jobs in more locations

Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected