In-Demand technical support Jobs in kedron qld

Senior Service Desk Support Officer
Queensland Government —Brisbane QLD
- Azure
- Management
- Salesforce
11d
Field Tech Support
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
Technical Support Specialist
Precision Automotive —Brisbane Airport QLD
- Full-time
- Forklift
- Communication skills
- Employee discount
Quick Apply
4d
Service Desk Manager
First Focus —Brisbane QLD
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
IT Senior Support Technician
Qscan Group —Brisbane QLD
- Full-time
- Customer service
- Clinic
- Communication skills
Service Desk Agent
Datacom —Brisbane QLD
- Full-time
- Parental leave
Quick Apply
12d
Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Microsoft Outlook
- Management
HO - Systems Administrator
Redpath Mining —Eagle Farm QLD
- Full-time
- Life insurance
ICT Service Desk Engineer (Level 2)
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- Azure
- Administrative experience
- SharePoint
Quick Apply
Document and Systems Administrator
Enaex —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee assistance program
EMTS Technical Support
Enaex —Brisbane QLD
- Full-time
- Communication skills
- Employee assistance program
Senior IT Systems Administrator
ROHDE & SCHWARZ GmbH & Co. KG —Brisbane Airport QLD
- Computer Science
- Customer service
- Administrative experience
2d
Level 2 Service Desk Engineer
EFEX —Brisbane QLD
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
Systems Administrator - 12 months fixed term contract
Emesent —Brisbane QLD
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Employee assistance program
Level 3 IT Technical Specialist
Abano Healthcare —South Brisbane QLD
- Full-time
- Azure
- Management
- No degree
Quick Apply
Service Desk Coordinator
Queensland Government —Brisbane QLD
- Temporary
- No degree
- Leadership
- Communication skills
4d
Warehouse & Inventory Management System Administrator
Raytheon —Cannon Hill QLD
- Full-time
- Forklift
- No degree
- Business
Systems Administrator - APAC Operations
GHD —Brisbane QLD
- Hybrid work
- Azure
- Computer Science
- Analysis skills
HVAC Technical Support
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Brisbane QLD
- Full-time
- HVAC
- Communication skills
- Time management
- Employee assistance program
- Employee discount

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Senior Service Desk Support Officer

Queensland Government -
Brisbane QLD

Apply Now

Job Details

11 days ago

Qualifications

ITIL Certification
Azure
Management
Incident management
Salesforce
Microsoft Exchange
Microsoft Office
AWS
ITIL
SharePoint
Communication skills
Intune

Full Job Description

About QBCC

The QBCC is Queensland's independent building and construction regulator, focused on educating, protecting and supporting the industry and community through fair and transparent oversight.

As the sector faces a pivotal decade with major housing goals and the Olympic legacy ahead, QBCC is modernising services, strengthening partnerships and building capability to deliver at scale.

At its core is a strong commitment to people - fostering an inclusive, high-performing, future-ready workforce where employees can thrive and deliver meaningful outcomes for industry and the community.

About the role

As a Senior Service Desk Support Officer, you'll be the go-to expert for resolving escalated IT issues and keeping systems running smoothly. Acting as the primary point of escalation, you'll provide support across desktop and cloud environments, working with technologies including Microsoft 365, Active Directory (Entra) and AWS.

You'll diagnose and fix end user device issues, support key applications including Salesforce, ActiveDocs and the Microsoft suite, and manage incidents from start to finish. You'll also contribute to knowledge documentation, creating and maintaining knowledge base articles to improve service delivery and team efficiency.

Through mentoring junior team members, you'll provide guidance and share your expertise to uplift team capability.

** Please refer to the Position Description for the Key Outcomes and Accountabilities and Candidate Attributes for this role. **

This position is based in Brisbane and the successful candidate will enter into a Flexible Work Arrangement reflecting Brisbane as their primary office location. While the role allows for flexibility in working from home, regular in-person attendance at the Brisbane office is a mandatory requirement.

About You

You're a proactive IT professional who enjoys solving problems, supporting others and working in a collaborative environment. You're confident handling complex issues and know how to communicate clearly with both technical and non-technical stakeholders.

To succeed in this role, you will bring:
Strong experience in incident and request management, including handling escalations and major incidents
Solid understanding of ITIL (including ITIL qualification) and service management processes
Excellent written and verbal communication skills
Strong technical capability and problem-solving skills

Hands-on experience across:
Microsoft 365 / Windows environments (Exchange, Teams, SharePoint)
Azure AD / Entra
AWS and cloud platforms
Intune device management
Networking fundamentals

The following will be highly regarded:
Experience with Salesforce
Experience in a Government environment
Tertiary qualification in Technology

How to Apply

If you are interested in this opportunity, please submit your current resume and a capability statement (maximum two pages) outlining how your skills, knowledge and experience complement this role, by addressing the Candidate Attributes outlined in the Position Description.

Why Join QBCC?

At QBCC, you'll be part of a purpose driven organisation where your work matters. You will work with dedicated professionals who value integrity, collaboration and learning. You'll have opportunities to grow while making a real contribution to shaping the QBCC's future and outcomes for our stakeholders.

If you're ready to dive into a career defining transformation journey with us, where your impact will help shape what comes next, we'd love to hear from you.

Referee checks

It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current or recent supervisor.

By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear to the panel.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

technical support jobs in kedron qld

Senior Service Desk Support Officer

Field Tech Support

Technical Support Specialist

Service Desk Manager

IT Senior Support Technician

Service Desk Agent

Service Desk Analyst (QLD)

IT Service Desk Analyst

HO - Systems Administrator

ICT Service Desk Engineer (Level 2)

Document and Systems Administrator

EMTS Technical Support

Senior IT Systems Administrator

Level 2 Service Desk Engineer

Systems Administrator - 12 months fixed term contract

Level 3 IT Technical Specialist

Service Desk Coordinator

Warehouse & Inventory Management System Administrator

Systems Administrator - APAC Operations

HVAC Technical Support

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