In-Demand channel manager Jobs in perth, wa

Regional Service Manager - WA & SA
Thermo Fisher Scientific —Malaga WA
- Full-time
- Management
- Analysis skills
- Team management
- Parental leave
- Employee assistance program
Hype Assistant Store Manager - Booragoon
Hype DC —Booragoon WA
- Full-time
- Sales
Quick Apply
Account Manager - Avista
DuluxGroup —Belmont WA
- Full-time
- Sales
- Parental leave
- Employee assistance program
Broker Business Development Manager
Beyond Bank Australia —Perth WA
- Full-time
- Hybrid work
- Management
- Sales
- Public speaking
- Employee discount
Quick Apply
Regional Capability Trainer - Western
Cummins Inc. —Perth WA
Assistant Store Manager
Kate Spade —Perth WA
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Musketeer Scout, Perth
Red Bull —Perth WA
- Full-time
- Sales
- English
- Communication skills
Quick Apply
Channel Sales
VIMG Australia —Perth WA
- $60,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick Apply
Relationship Manager - Property Finance
Royal Automobile Club of WA —West Perth WA
- Full-time
- Microsoft Office
- Business development
- Marketing
Advisor, Talent Acquisition
AngloGold Ashanti —Perth WA
- Recruiting
- Communication skills
- Wellness program
- Health insurance
13d
Marketing Specialist
Avolta —Perth WA
- Full-time
- Marketing
- Bachelor's degree
- Organisational skills
Business Development Manager
Solenis —Perth WA
- Full-time
- CRM software
- Sales
- Salesforce
Key Account Manager - Foodservice
DON —O'Connor WA
- $85,000 a year
- Full-time
- Sales
- Communication skills
Quick Apply
Business Development Manager
HelloFresh —South Perth WA
- Urgently hiring
- Business development
- Leadership
- Communication skills
Quick Apply
Trade Marketing Manager - Off Premise
Good Drinks Australia —Palmyra WA
- Full-time
- Sales
- Time management
Quick Apply
Assistant Store Manager, Perth and Surrounds
Optus —Perth WA
- Parental leave
Food and Beverage Manager
Accor Apartments & Realty —Perth WA
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
6d
Draftsperson
Knight Piesold Pty Ltd —Perth Eastern Suburbs WA
- $80,000 - $90,000 a year
- Full-time
- CAD
- Customer service
- Analysis skills
- Relocation assistance
- Gym membership
Quick Apply
11d
Recruitment Coordinator | Build Talent That Drives Growth
Byfields —Perth WA
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick Apply
Customer Service Team Member
The Good Guys —Malaga WA
- Hybrid work
- Sales
- Merchandising
- Marketing
- Parental leave
- Employee assistance program
2d

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channel manager jobs near perth, wa

Regional Service Manager - WA & SA

Thermo Fisher Scientific -
Malaga WA

Apply Now

Job Details

Full-time

Benefits

Birthday leave
Parental leave
Employee assistance program
Paid volunteer leave

Qualifications

Management
Analysis skills
Team management
Leadership
Communication skills

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Summary: The role is a people leadership role with a focus on service business development and growing the service business whilst leading a team of field service engineers, 3rd party contractors, channel partners and supporting customers. This includes ensuring the smooth and efficient operation of the field service team, maintaining high service standards, and delivering excellent customer service. The role is responsible for customer communication, allocating resources for managing breakdown repairs, planned preventative maintenance and installations in collaboration with service operations center.

The Region Service Manager is accountable for developing and growing service business across LED and TPP services in the region and monitoring service delivery performance KPIs, reviewing field service data, and making decisions to enhance service delivery and meet organizational goals.

Key Responsibilities:

People Leadership and FSE development: Lead, motivate, recruit, develop, and coach Field Service Engineers (FSE) within the region. Build capability and technical expertise within field team including channel partner through technical training and individual FSE development plan in collaboration with factory and Technical Leads. Drive customer centric culture with focus on developing FSEs to become a high-performance team.

Business development and service sales: Identify opportunities, create and mobilize business development plan to grow LED and TPP service business in the region. Create and lead service sales initiatives to drive service revenue for the region and overall ANZ as set in the Annual Operating Plan in collaboration with senior service manager and service sales manager. Lead and coordinate customer communication with key accounts within the region. Collaborate with service sales manager and service operations manager to drive service revenue including service contracts, Time & Material and spare parts.

Field service delivery: Drive end to end field service delivery to include customer communication, customer escalations management, resource allocation (FSE, parts, tools) for managing breakdown repairs, planned preventative maintenance and installations. Monitor PM, breakdown repairs and installation jobs, to ensure jobs are completed and reported in service system in a timely manner. Ensure service quality and customer satisfaction are met. Address any field service-related issues or customer complaints promptly. Lead toolbox meetings, streamline field service workflow as part of continuous process improvement.

Customer relationship management: Building and maintaining strong relationships with customers, including key account management. Interact with customers to understand their needs, proactively manage escalations, address concerns, and ensure a positive customer experience.

Safety, Compliance, and wellbeing: Ensure all FSE’s and 3rd party contractors, channel partners comply with all relevant regulations, safety standards, and industry best practices. Develop and enforce policies and procedures to maintain a safe working environment.

Minimum Requirements/Qualifications:

Qualifications & Experience

4+ years of Technical Service management and/or service business management experience.

People leadership and team management experience, with track record in building, developing and coaching a high performing FSE team to deliver excellent service to customers.

Demonstrated experience in driving service business growth and revenue targets.

Experience leading change, from a process and people perspective.

Demonstrated experience in operating successfully within an environment focused on high performance and high levels of intensity.

Business insight of industry sector, the regional market, its key trends, and potential challenges (preferred)

Experience in working in a global and matrix organisation with a decentralised model (preferred)

Skills & Attributes

Strong customer communication skills

Service business acumen

Highly motivated and resourceful individual who is driven by results.

Ability to work autonomously and to position creative solutions; a team player.

Resilience in long lead time sales, history of outstanding customer follow up is critical.

A solution-focused individual able to prioritize time and effort to deliver beyond customer expectations.

Ability to collaborate with cross-functional team

Problem solving and analytical skills

Other Important Information

Ability to travel locally within region and Australia & New Zealand.

Other Job Requirements:

Adhere to WHS policies and procedures and ensure a safe and healthy workplace environment

Adhere to the Chain of Responsibility obligations under the Australian Heavy Vehicle National Law

Australian driving licence and ability to travel within area and interstate as required.

Your position may require you to participate in reasonable after hours work to ensure the smooth running of the business.

Benefits

Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.

Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
Flexibility: Balance your work and personal life with flexible arrangements.
Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.

Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Apply Now

Refine Your Search

channel manager jobs in perth, wa

Regional Service Manager - WA & SA

Hype Assistant Store Manager - Booragoon

Account Manager - Avista

Broker Business Development Manager

Regional Capability Trainer - Western

Assistant Store Manager

Musketeer Scout, Perth

Channel Sales

Relationship Manager - Property Finance

Advisor, Talent Acquisition

Marketing Specialist

Business Development Manager

Key Account Manager - Foodservice

Business Development Manager

Trade Marketing Manager - Off Premise

Assistant Store Manager, Perth and Surrounds

Food and Beverage Manager

Draftsperson

Recruitment Coordinator | Build Talent That Drives Growth

Customer Service Team Member

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