KSC1 Proven ability to manage IT helpdesk staff, work with leadership to recruit, select, orient, and train IT employees; demonstrate strong interpersonal skills and maintain a safe and secure work environment;
KSC2 Proven ability to maintain and support an organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
KSC3 Research and recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; consulting with Curriculum Leadership; anticipating requirements.
KSC4 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
KSC5 Contributes to team effort by accomplishing related results as needed. Manages and maintains the following technologies HP / Cisco networking technology, Palo Alto firewalls, Edustar, VIVI, CASES21, Compass, MS Office SaaS, internal college communication systems.
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).
Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via
[email protected]
Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:
https://www2.education.vic.gov.au/pal/child-safe-standards/policy
The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:
https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview
Requirements
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Proven work experience as an IT and help desk manager
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Hands on experience with help desk and remote control software
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Solid technical background with an ability to give instructions to a non-technical audience
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Customer-service oriented with a problem-solving attitude
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Excellent written and verbal communications skills
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Excellent Team management and communication skills
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Ability to establish and maintain documentation of all relevant IT applications/hardware/software
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All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
- Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
- A probationary period may apply during the first year of employment and induction and support programs provided.
- Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx
Parkdale Secondary College is a large, co-educational government secondary school located in the bayside suburb of Mordialloc in Melbourne¿s southern metropolitan region. The College has a strong reputation as a community-focused neighbourhood school of choice that values high expectations, strong relationships and a clear focus on learning.
The College has an enrolment of approximately 1300 students in Years 7¿12 supported by the principal team, consisting of the Principal and three Assistant Principals, over 110 teaching staff (including 11 Leading Teachers and 4 Learning Specialists) and 40 skilled education support staff. Parkdale Secondary College proudly serves a diverse and engaged community and continues to experience strong enrolment demand.
Our vision is ¿Challenging our community to strive and achieve.¿ This vision reflects our commitment to building an aspirational culture where students are supported to work hard, take pride in their learning and strive for personal excellence all while contributing positively to the community to which they belong.
Student expectations and the culture of the College are guided by the Parkdale Principles: Purpose, Preparation, Punctuality, Participation, Perseverance and Probity. These principles underpin the way students approach their learning and interactions and are explicitly developed during a students¿ time at the college.
Teaching and learning at Parkdale Secondary College is underpinned by a clear and consistent instructional model that emphasises explicit teaching, purposeful practice and regular feedback. Teachers work collaboratively to analyse student learning data, refine curriculum and strengthen classroom practice to ensure every student is both supported and challenged. A strong focus on student agency, structures and high expectations helps students develop the knowledge, skills and habits needed for success.
The College offers a broad and engaging curriculum across Years 7¿12. The junior years focus on building strong foundations in literacy, numeracy and knowledge and skills across domains, while the senior school provides flexible pathways including the Victorian Certificate of Education (VCE), VCE Vocational Major and Vocational Education and Training (VET) programs.
Students can also access a range of enrichment opportunities including the Arts Enrichment Program, the Elite Sports Program, and the Science, Technology and Engineering Program, allowing students to extend their interests and talents beyond the core curriculum.
The College is committed to developing strong community links and partnerships at the local, national and international levels in order to extend the range of opportunities for students and to provide the most stimulating and dynamic learning environment. Local community links include feeder primary schools, local Rotary Clubs, and the Mordialloc Community Centre. Internationally the College has enjoyed a 24-year sister school relationship with Osaka Nishi School in Japan. Osaka Nishi was a part of an amalgamation of four schools in the same prefecture into one school Owa High School. In 2025 our sister school relationship continued with Owa High School.
Student wellbeing is central to the work of the College. A comprehensive wellbeing framework, supported by a dedicated wellbeing team, ensures that students are known, supported and connected throughout their schooling.
Through strong partnerships with families and the wider community, Parkdale Secondary College continues to build a culture where students are challenged to strive, achieve and take pride in their learning and future pathways.
