In-Demand Electronics technician Jobs in Thomastown, Vic

Service Desk Analyst
Cabrini Health —Malvern VIC
- $76,515 - $80,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
7d
Vehicle Service Technician, Footscray
Tesla —West Footscray VIC
- Full-time
- Mechanic experience
BMS / Control Technician (VIC)
SP&R —Melbourne VIC
- Customer service
- Time management
Field Technician (Melbourne Based)
Linxio —Melbourne VIC
- Full-time
Vehicle Service Technician, Nunawading
Tesla —Nunawading VIC
- Full-time
- Mechanic experience
Technical Service Specialist
Abbott Laboratories —Melbourne VIC
- Full-time
- Electrical experience
- Communication skills
Vehicle Service Technician / Automotive Mechanic, Footscray
Tesla —West Footscray VIC
- Full-time
- Mechanic experience
Air-Conditioning & Refrigeration Technician (VIC)
SP&R —Melbourne VIC
- On call
- Mechanic experience
- Customer service
- Time management
Special Projects Engineer
Andromeda Robotics —South Melbourne VIC
- Full-time
- Schematics
- CAD
- AI
Quick Apply
4d
Process Technician, Mechanical
Moderna, Inc. —Melbourne VIC
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Client Services Administrator
Royal Eagle Security Services —Port Melbourne VIC
- $49,998.54 - $70,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick Apply
Senior Maintenance Engineering Manager, RME
Amazon Commercial Services Pty Ltd —Craigieburn VIC
- Full-time
- Administrative experience
- Electrical experience
- Bachelor's degree
Service Technician
MULTIVAC —Melbourne VIC
- Weekend availability
- Mechanic experience
- Customer service
- Communication skills
Trainer, Energy & Charging Service, APAC
Tesla —Cremorne VIC
- Full-time
- Bachelor's degree
- Communication skills
Workshop Supervisor, Footscray
Tesla —West Footscray VIC
- Full-time
- Leadership
Process Technician, Electrical
Moderna, Inc. —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Service Administrator Electronic Security
Wilson Group —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Dental Assistant
Serco Plc —Macleod VIC
- Part-time
- CPR Certification
- First Aid Certification
- Communication skills
- Free parking
Mechanical Electrician (VIC)
SP&R —Melbourne VIC
- Customer service
- Time management

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Service Desk Analyst

Cabrini Health -
Malvern VIC

Apply Now

Job Details

Full-time
$76,515 - $80,000 a year
7 days ago

Benefits

Salary packaging

Qualifications

Management
Software troubleshooting
SCCM
BMC Remedy
Customer service
Enterprise software
Microsoft Exchange
Microsoft Office
ITIL
IT support
ServiceNow
Working with Children Check
Citrix
Communication skills
Workday
VPN

Full Job Description

Service Desk Analyst

Permanent Full Time 38 hours per week
Based at Mt Waverley with rotating 24/7 roster support

Salary $76,515 - $80,000 + super

About the role

Join Cabrini Health as a Service Desk Analyst and become a key part of a collaborative IT team supporting critical healthcare services across the organisation. In this hands-on role, you will provide first-line technical support to internal staff and external customers, resolving a broad range of hardware, software and system-related issues to ensure seamless day-to-day operations. Working within a fast-paced healthcare environment, you will troubleshoot and resolve technical incidents, manage service requests from start to finish, and contribute to continuous improvements across service delivery and knowledge management.

Key responsibilities:

Deliver first-line technical support to employees and external customers via phone, email and chat
Troubleshoot and resolve issues relating to operating systems, software applications, hardware and connectivity
Accurately log, document and manage support requests within the ticketing system
Escalate complex incidents to senior technicians or specialised support teams where required
Maintain detailed documentation of troubleshooting steps, resolutions and customer interactions
Assist with provisioning and support of desktop, laptop and mobility devices
Contribute to the development and maintenance of IT knowledge base articles and support documentation
Participate in a 24 x 7 rotating roster, including after-hours support as required

What we’re looking for

Tertiary qualification in Information Technology or related discipline, or equivalent industry experience
Experience working within a Service Desk or IT support environment
Familiarity with ITIL concepts and ITSM platforms such as ServiceNow, Service Manager, CA Service Desk or Remedy
Strong customer service and interpersonal communication skills
Demonstrated analytical and problem-solving abilities
Experience supporting endpoint devices and Microsoft software products
Troubleshooting experience across:
- Windows 10 and Windows 11
- Microsoft Office 2016 and Office 365
- Active Directory, Microsoft Exchange and SCCM
- Remote Desktop, Citrix, MFA products and VPN
Ability to work autonomously and manage competing priorities effectively
A proactive and collaborative approach to teamwork and continuous learning

Desirable experience

Experience supporting healthcare or enterprise applications such as:

Electronic Medication Management (EMM)
Workforce Planning systems
Workday
Dimensions
Patient Administration Systems (PAS)
IPharmacy
Charm

Why Join Cabrini?

As a not-for-profit Catholic health service, Cabrini is committed to supporting our people both professionally and personally through a range of benefits, including:

Salary packaging up to $18,550 tax free annually
Access to a range of staff benefits including retail offers, discounted hospital services and savings on eligible private health fund services
Ongoing professional development and career progression opportunities
A supportive, mission-led and values-based workplace culture

Interested? To view further information about the role click here for the position description.

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.

Apply Now

Refine Your Search

electronics technician jobs in thomastown, vic

Service Desk Analyst

Vehicle Service Technician, Footscray

BMS / Control Technician (VIC)

Field Technician (Melbourne Based)

Vehicle Service Technician, Nunawading

Technical Service Specialist

Vehicle Service Technician / Automotive Mechanic, Footscray

Air-Conditioning & Refrigeration Technician (VIC)

Special Projects Engineer

Process Technician, Mechanical

Client Services Administrator

Senior Maintenance Engineering Manager, RME

Service Technician

Trainer, Energy & Charging Service, APAC

Workshop Supervisor, Footscray

Process Technician, Electrical

Service Administrator Electronic Security

Dental Assistant

Mechanical Electrician (VIC)

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