In-Demand technical coordinator Jobs in sydney, nsw

SME-Store&Enterprise Helpdesk
Cognizant —Sydney NSW
- $76,500 - $86,500 a year
- Full-time
- Hybrid work
- Azure
- Management
- Warehouse experience
Talent & Development Coordinator
Museums of History NSW —Sydney NSW
- $113,574 - $125,720 a year
- Writing skills
- Administrative experience
- Recruiting
6d
Release Coordinator - Critical Settlements Systems
Reserve Bank of Australia —Sydney NSW
- Full-time
- Management
13d
Project Coordinator - Lighting
Standards Australia —Sydney NSW
- Full-time
- Administrative experience
- No degree
- Organisational skills
Sr. Workplace Experience & Operations Coordinator
Cushman & Wakefield —Sydney NSW
- Full-time
- Communication skills
Quick Apply
6d
Project Coordinator - Consumer & Recreation
Standards Australia —Sydney NSW
- Full-time
- Administrative experience
- No degree
- Organisational skills
Omni Channel Support Coordinator - Photo Imaging
Fujifilm Australia Pty Ltd —Macquarie Park NSW
- Full-time
- Administrative experience
- Communication skills
Quick Apply
PMO Analyst (12 Months Fixed Term Contract)
Volkswagen Financial Services Australia —Chullora NSW
- Contract
- Administrative experience
- SharePoint
- Communication skills
14d
Work Health and Safety Coordinator
TPG Telecom —Barangaroo NSW
- Full-time
- Hybrid work
- Management
- Patient monitoring
Marketing Coordinator Contractor | 6 months | 3 days per week
HEO —Sydney NSW
- $45 - $50 an hour
- Contract
- Microsoft Powerpoint
- Organisational skills
- Communication skills
Quick Apply
Senior BIM Coordinator/ BIM Lead (Hydraulic) - Hybrid
WSP Australia —Sydney NSW
- $155,000 - $175,000 a year
- Full-time
- Hybrid work
- Communication skills
Control Room Coordinator
Downer Group —West Pennant Hills NSW
- Full-time
- Analysis skills
- No degree
- Communication skills
Project Coordinator
Lightsource BP —Sydney NSW
- Hybrid work
- Engineering
- Administrative experience
- Education
- Health insurance
17h
Project Coordinator - Mining
Standards Australia —Sydney NSW
- Full-time
- Administrative experience
- No degree
- Organisational skills
Program Coordinator
Lightsource BP —Sydney NSW
- Microsoft Excel
- Management
- English
- Health insurance
Asset and Internal Demand Coordinator (AU)
DroneShield Limited —Alexandria NSW
- Full-time
- Microsoft Excel
- ERP systems
Quick Apply
13d
National Technical Services Manager
Equans —Sydney NSW
- Full-time
- Organisational skills
- Budgeting
- Leadership
- Health insurance
- Parental leave
13d
Gallery Volunteer
Tactical Space Lab —St Peters NSW
- Laboratory
Service Assurance Coordinator
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- On call
- Management
- Engineering
- Communication skills
9d
Design Technology Coordinator, Rhino-centric
BVN Architecture —Sydney NSW
- Full-time
- Hybrid work
- CAD
- AI
- Communication skills
- Parental leave
Quick Apply

I want to receive the latest job alert for technical coordinator in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical coordinator jobs near sydney, nsw

Program Coordinator jobs in Sydney NSW

Project Coordinator jobs in Sydney NSW

Marketing Coordinator jobs in Sydney NSW

Bim Coordinator jobs in Sydney NSW

Technical Manager jobs in Sydney NSW

Training Manager jobs in Sydney NSW

Release Manager jobs in Sydney NSW

Program Coordinator jobs in Bankstown Nsw

Family Day Care Coordinator jobs in Melbourne Northern Suburbs Vic

Program Coordinator jobs in Burnside Vic

People Culture Coordinator jobs in Brisbane Qld

Hospital Coordinator jobs in Brisbane Qld

Program Coordinator jobs in Morphett Vale Sa

Project Assistant jobs in Sydney Nsw

Project Coordinator jobs in Osborne Park Wa

Project Management Internship jobs in Sydney Nsw

Project Coordinator jobs in Maribyrnong Vic

Project Coordinator jobs in Rydalmere Nsw

Project Coordinator jobs in Geelong Vic

Project Coordinator jobs in Perth Wa

SME-Store&Enterprise Helpdesk

Cognizant -
Sydney NSW

Apply Now

Job Details

Full-time
$76,500 - $86,500 a year

Qualifications

ITIL Foundation
Azure
Management
Incident management
SCCM
IT service management
WMS
Technical support
IT infrastructure
ITIL
Splunk
IT support
Warehouse experience
ServiceNow
Citrix
Software architecture

Full Job Description

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

Position Summary:
This position under this nomination works as part of our client’s IT team which is managing Technical Support for end users and systems across ANZ region who use complex hardware and applications in a retail environment. This infrastructure and its uptime is a key enabler for the users to perform their job functions.
The position requires over 4 years of work experience in a technical support environment. This role requires understanding of the specific technology stack and the interfaces between custom hardware and application solutions, along with processes and procedures defined across the customer organization.
The role also requires understanding the hardware landscape, software architecture, installation & configuring of applications / software across environments, and playing the custodian role while delivering within the set Business SLA’s across a multi partner environment with minimal to nil downtime due to IT application or hardware in the customer environment.

Mandatory Skills:

Level 1 technical support experience for a minimum of 4 years
Knowledge of ITSM and ITIL process frameworks
Certified ITIL professional
IT support experience in Retail and Warehouse IT infrastructure environment - Hardware, applications and various servers
Sound understanding of End to End Incident lifecycle management
Proficiency in working with support tools of Service Now , SCCM , RDP, Citrix etc
Hands on knowledge of access provisioning applications like Azure Admin, Google Admin and Active Directory

Duties and Responsibilities:

Manage core health of IT applications like store central, SignIQ, R10 Central, Warehouse Management systems using Splunk
Remediate issues wherever possible with the help of SCCM, RDP and Citrix
Highlight incidents/request which breached deadlines.
With the help of ITSM application like ServiceNow, highlight trends of issues reported
Identify the root-cause of a failed incident and provide Corrective action and Preventive Actions through problem management on ServiceNow
To keep the Process owners aware of what is impacting the business
To be notified on all major Incidents that impact the business/revenue/tools/delivery
To be in complete capacity of ensuring SLA are respected by all vendors
Transitioning of new technologies from project to BAU, with complete hands-on expertise
Store visits along with SDMs.
Checking Active Directory and other cloud solutions like Azure Admin and Google admin for resolving access provisioning issues.
Performing checks on Routers, Access Points, check-outs, registers, etc to keep the devices operating within thresholds
Responsible for planning and coordinating all the activities required to perform, monitor, and report on incident management
Responsible for communicating with the Incident Process owner
Point of contact for all Major Incidents
Manage escalated incidents to provide priority solution with timely follow ups & adequate communication
Monitor the incidents to ensure that the Service Level Agreement are respected
Identify, initiate, schedule and conduct incident reviews
Provide guidance to the Incident Process Coordinators. Identification of New process and creation of documentation for the process
Indulge in physical remediation for project related activities
Act as back support to the extended team during BCP situation

Qualifications & Certifications:

Minimum 4years experience in Technical Support Environment
Must be a graduate
ITIL-Foundation Certified
Preferred acquaintance with ServiceDesk environment
Proficiency in ServiceNow for day-to-day reporting and usage

Salary Range: $76,500 to $86,500
Date of Posting: 14-May-26
Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers. Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

Apply Now

Refine Your Search

technical coordinator jobs in sydney, nsw

SME-Store&Enterprise Helpdesk

Talent & Development Coordinator

Release Coordinator - Critical Settlements Systems

Project Coordinator - Lighting

Sr. Workplace Experience & Operations Coordinator

Project Coordinator - Consumer & Recreation

Omni Channel Support Coordinator - Photo Imaging

PMO Analyst (12 Months Fixed Term Contract)

Work Health and Safety Coordinator

Marketing Coordinator Contractor | 6 months | 3 days per week

Senior BIM Coordinator/ BIM Lead (Hydraulic) - Hybrid

Control Room Coordinator

Project Coordinator

Project Coordinator - Mining

Program Coordinator

Asset and Internal Demand Coordinator (AU)

National Technical Services Manager

Gallery Volunteer

Service Assurance Coordinator

Design Technology Coordinator, Rhino-centric

I want to receive the latest job alert for technical coordinator in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected