JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Are you a highly organized operations professional ready to drive sector excellence? Join JLL's Valuation Services team as a Business Operations Coordinator and become the central hub connecting stakeholders, streamlining processes, and championing technology integration across your assigned sector nationally.
What You'll Do:
Stakeholder Management & Coordination
Serve as the key point of contact between Operations, sector personnel, and the Business Technology Manager
Build and maintain strong working relationships with sector stakeholders nationally
Provide seamless coordination across all sector touchpoints and forward relevant communications
Sector Operations Management
Coordinate sector meetings and maintain comprehensive national WIP reports
Establish and manage the National Sector SharePoint site with consistent job folder structures
Monitor sector performance metrics and identify improvement opportunities
Technology & Process Excellence
Facilitate JBS integration and provide training for sector-specific tools, systems, and processes
Review and improve JBS playbook documentation and coordinate Centre of Excellence integration
Champion automation initiatives supporting the 85% automation goal and identify standardization opportunities
Financial Management
Support rollout of new financial processes and assist with application/subscription audits
Help manage assigned Sector P&L (T&E, OpEx, CI) and monthly financial reporting
Oversee debtor management for the sector
Content & Communication Management
Maintain JLL website personnel profiles, valuation report templates, and client databases
Assist with social media management and coordinate LinkedIn content
Work with Sector head and Marketing on white papers and ensure consistent brand standards
Compliance & Strategic Support
Serve as or facilitate ESG champion for the sector
Coordinate with VARA Compliance Team on regulatory requirements and annual APIV data reporting
Support strategic planning and reporting initiatives
Staff Management & Development
Coordinate staff onboarding/offboarding processes nationally
Organize training and CPD programs (RMM) and manage travel logistics where required
Foster team cohesion and support career progression (AV to CPV/RPV)
What We're Looking For:
Essential Requirements
Previous experience in coordination or senior administrative roles within professional services
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)
Demonstrated experience with process improvement and standardization initiatives
Strong project coordination, organizational, and stakeholder management abilities
Excellent written and verbal communication skills
Experience managing multiple stakeholders and complex workflows
Preferred Qualifications
Background in property, valuations, or related professional services
Experience with automation tools and digital transformation projects
Knowledge of compliance and regulatory requirements in professional services
Familiarity with CRM systems, job management systems, or similar platforms
Understanding of ESG principles and reporting requirements
Personal Attributes
Self-starter with strong initiative and problem-solving capabilities
Detail-oriented with exceptional organizational skills and calm under pressure
Collaborative team player committed to continuous learning
Forward thinker with strong cultural awareness and ability to work with diverse teams nationally
What JLL Can Offer You:
Recognition benefits
Corporate discounts and offers
'You' Days
Health & Wellbeing programs
Learning & Development platforms
Mentorship from industry-leading professionals
Paid time off for volunteer work
Premium offices
Enjoy all the complimentary barista beverages (hot or cold) of your choice
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ505064.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
