In-Demand customer service representative Jobs in fairfield east nsw

Customer Service Representative & Digital Service Representative
Department of Customer Service —Sydney NSW
- $62,500 - $87,753 a year
- Full-time
- Customer service
- Employee assistance program
18h
Customer Service Attendants
Castle Hill RSL Group —Parramatta NSW
- Bar
- Gym membership
2d
Customer Support Centre Representative
IKEA —Tempe NSW
- $28.31 an hour
- Weekend availability
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Parental leave
Customer Service Representative
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $70,000 - $120,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Professional development assistance
- Free food
Quick Apply
2d
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Membership Consultant
Anytime Fitness —Mount Druitt NSW
- $24 - $35 an hour
- Weekend availability
- Sales
- Customer service
- Business development
- Gym membership
Quick Apply
1d
ICT Customer Support Officer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
2d
Customer Sales & Service - Repco Smithfield - Casual
Repco —Smithfield NSW
- Weekend availability
Quick Apply
Corporate Collections Officer (Customer Support Specialist)
TPG Telecom —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Representatives
Castle Hill RSL Group —Castle Hill NSW
- Communication skills
- Gym membership
2d
Telstra Retail: Customer Service & Sales Consultant
Telstra —Sydney NSW
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Customer Service Representative
Benelec Pty Ltd —Botany NSW
- $65,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Suppport Representative
Validis —Sydney NSW
- $65,000 - $75,000 a year
- Remote
- Microsoft Excel
- Microsoft Office
- QuickBooks
Customer Service Representative
Go Fast Bits —Peakhurst NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Customer Success Representative
hipages Group —Sydney NSW
- $65,000 a year
- Sales
- Salesforce
- Communication skills
Quick Apply
8d
Customer Service Representative - NSW
Stirlings Performance Steels Pty Ltd —Ingleburn NSW
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick Apply
8d
Customer Service and Despatch Coordinator
Johnson Controls —Rydalmere NSW
- Full-time
- Microsoft Excel
- Customer service
- Engineering
Customer Success Representative
Semios —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Remote
- CRM software
- Office
- Communication skills
- Parental leave
Quick Apply
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave

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Customer Service Representative & Digital Service Representative

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$62,500 - $87,753 a year
18 hours ago

Benefits

Employee assistance program

Qualifications

Customer service

Full Job Description

Department of Customer Service

Reference number

req52329

Occupation

Customer Service Attendant EOI

Work type

Full-Time

Location

Sydney - North/North West

Salary Information

From AUD $62,500.00 to $87,753.00 per year

Closing date

12 June 2026 at 10:00am

Digital Service Representative
SNSW Clerk Grade 2/3 - starting annual salary $62,500 plus superannuation and leave loading

Customer Service Representative
SNSW Clerk Grade 3/4- starting annual salary $71,959 plus superannuation and leave loading
Locations: Brookvale and Warriewood

We are currently recruiting for our teams at Brookvale Service Centre and Warriewood Service Centre, with exciting opportunities for Customer Service Representatives and Digital Service Representatives.
Please note: This recruitment will only be used to fill roles or create a talent pool for this specific location and immediate surrounding area. Service NSW uses multi-staged recruitment methods and candidates selected to progress to interview stage, may be required to attend an in-person interview conducted at one of the above Service Centre locations.

About you
Do you thrive in a busy customer focused environment where every day feels different? Do you enjoy helping people face to face, explaining things clearly and finding solutions with patience and empathy? If you’re passionate about great service, love being the person others turn to for support and take pride in creating positive moments for customers, this role could be a great fit. You’ll be the frontline of our customer experience, assisting with a wide range of enquiries while staying calm, professional and focused on helping people feel supported.

Sound like you? We’d love to hear from you!

Your Impact
As the first point of contact in our Service Centres, you will help customers feel supported, informed and confident using our services. Your friendly approach, patience, and ability to explain things simply will shape every customer’s experience. You’ll work closely with your team to keep things running smoothly, create a welcoming environment, and handle complaints or complex enquiries with care and accuracy. Your professionalism and commitment to great service will help build trust in our centres and encourage more customers to use our digital services.

What You’ll Bring

To succeed in this role, you’ll need:

Strong customer service skills and the ability to communicate clearly and confidently
Resilience to work in a fast paced environment while staying calm and solutions focused
A positive approach to teamwork and a willingness to support others
Good attention to detail, especially when managing complex or sensitive enquiries
Confidence using computers and navigating multiple systems
An understanding of how to handle personal and confidential information responsibly

About Service NSW

Service NSW makes it easier to access government services for people and businesses across NSW.

At Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering first-class customer experience to all citizens and businesses across NSW.

Operating hours:
In our Service Centres hours vary between locations. You can check the opening hours for each Service Centre here. Flexibility is required to work on a rotating roster between the Service Centre’s operational hours which may include Saturdays.
The Service NSW Award hours are 6:30am – 7:30pm (Monday to Friday) and 7:30am - 3:30pm (Saturdays). In some situations, you may be required to work during these hours.

Part-time – minimum 40 hours per fortnight- (Monday to Friday)
Full-time – 70 hours per fortnight
Hours are also subject to change based on the needs of the business.

What we offer

Personal development – excellent development opportunities for someone ready for the next step in their career! Excellent career growth and learning development opportunities.

Access to health and well-being programs - Including Fitness Passport and EAP (Employee Assistant Program) - Wellbeing programs and resources available

How to apply
Please submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).

Closing Date: 12 June 2026 at 9:59am

Service NSW uses multi-staged recruitment methods based on merit principles for comparative assessment in accordance with the Government Sector Employment Act 2013. Sometimes this process can take up to 12 weeks or more, depending on the number of applicants. Employment with Service NSW is subject to a satisfactory national criminal record check.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Further Information:
For enquiries relating to recruitment please contact Joy Lethieullier via [email protected]

This role has been advertised externally and a talent pool may be created for any temporary or ongoing opportunities that arise over the next 18 months.

For enquiries relating to recruitment please contact Joy Lethieullier via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

customer service representative jobs in fairfield east nsw

Customer Service Representative & Digital Service Representative

Customer Service Attendants

Customer Support Centre Representative

Customer Service Representative

Guest Service Agent (GSA)

Membership Consultant

ICT Customer Support Officer

Customer Sales & Service - Repco Smithfield - Casual

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Customer Service Representatives

Telstra Retail: Customer Service & Sales Consultant

Guest Service Agent

Customer Service Representative

Customer Suppport Representative

Customer Service Representative

Customer Success Representative

Customer Service Representative - NSW

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Customer Success Representative

Guest Service Agent - Rydges Bankstown

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