In-Demand senior analyst Jobs in victoria

Senior Customer Insights Analyst
Compass Group Australia —Parkville VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Analytics
9d
Senior Strategy Analyst
Medibank —Docklands VIC
- Business development
- Analysis skills
14d
Senior Business Analyst
Future Secure AI —Melbourne VIC
- Agile
- AI
- Leadership
Quick Apply
7d
(Senior) Supply Growth Operation Analyst
DiDi Global —Melbourne VIC
- Microsoft Excel
- Data analysis skills
- SQL
4d
Senior Clinical Systems Analyst
Latrobe Regional Health —Gippsland VIC
- $122,000 a year
- Full-time
- EMR systems
- Leadership
- Hospital experience
- Gym membership
1d
Senior Cost Control Analyst
CPB Contractors —Melbourne VIC
- Engineering
- Microsoft Office
- Parental leave
2d
Senior Business Analyst – Workforce Planning
Crown Resorts —Melbourne VIC
- Full-time
- SQL
- No degree
- Analytics
Senior Insights Analyst
RFI Global —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Quick Apply
2d
Senior Analyst, Wrap Custody
Insignia Financial Ltd —Docklands VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
9d
SENIOR TEST ANALYST- MS Office 365
MACS Technologies —Melbourne VIC
- Contract
- Management
- Microsoft Office
- Agile
Senior Compliance & Regulatory Change Analyst
Heartland Bank Australia —Melbourne VIC
- Full-time
- Management
- Financial services
14d
Senior Consultants
IQ Group —Melbourne VIC
- Contract
- Hybrid work
Senior Business Analyst
HUB24 —Melbourne VIC
- Full-time
- Analysis skills
- Agile
- Financial services
Senior Energy Analyst - Australia
Powerline —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Consultant and Senior Consultant - Technical Business Analyst - Technology Consulting
EY —Melbourne VIC
- Computer Science
- Engineering
- Data analysis skills
- Parental leave
Senior IT support analyst
Millennium —Mulgrave VIC
- Full-time
- Azure
- SharePoint
- Communication skills
4d
"Senior Analyst Engineer, Microservices developer "
Pyramid Global Technologies —Victoria
- DevOps
- AWS
- APIs
Senior Analyst UKG Pro WFM
Linfox —Essendon Fields VIC
- Full-time
- Management
- Communication skills
4d
Senior Data Analyst
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- SQL
- Analysis skills
- AI
7d
Senior Transport Planning Analyst
Lineage Logistics —Laverton North VIC
- Full-time
- Analysis skills
- Leadership
Quick Apply
7d

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Senior Customer Insights Analyst

Compass Group Australia -
Parkville VIC

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Power BI
Microsoft Excel
Tableau
Qualtrics
Analytics

Full Job Description

Senior Customer Insights Analyst
This role can be based in Perth, Melbourne, Sydney or Brisbane

Reporting to the new Strategic Insights and Customer Voice Manager
Hybrid working model (2 days working from home & 3 days working in the office)
Customer Experience (CX) – Growth team, delivering our Voice of the Customer program

At Compass Group, our people nourish the bodies and minds of thousands every day through food and support services that promote health and wellbeing. We create meaningful connections across Australia, with a footprint designed so our people, communities, and planet can thrive now and into the future.

We're seeking a Senior Customer Insights Analyst to play a key role in shaping how we understand and act on customer and employee feedback across Compass Group Australia.

The Opportunity

This position sits within our Customer Experience (CX) – Growth team, supporting the delivery of our Voice of the Customer (VoC) program. You'll transform data into meaningful insights that drive operational performance, improve customer experience, and support client retention and growth across diverse sectors.

What You’ll Be Doing

Analyse customer and employee feedback (quantitative & qualitative) to identify trends, risks, and opportunities
Own survey design, deployment and reporting within Qualtrics (or similar platforms)
Translate complex data into clear, actionable insights and compelling storytelling
Deliver dashboards, reports, and presentations to internal stakeholders (GMs, Managers, site teams)
Present insights to clients, supporting experience improvement and commercial outcomes
Contribute to cross-sector insights across healthcare, education, corporate, offshore & remote and more
Support qualitative research initiatives (e.g. interviews, focus groups)
Help drive a data-led culture and position Compass as a thought leader in customer experience

About You

5+ years' experience in customer insights, market research, or data analytics
Strong experience with quantitative and qualitative research methodologies
Proficiency in Qualtrics or similar survey platforms
Experience with data visualisation tools (Power BI, Tableau, or advanced Excel)
Ability to translate data into clear, actionable business insights
Confident communicator with strong stakeholder engagement and presentation skills
High attention to detail and strong problem-solving capability
Comfortable working across multiple sectors and fast-paced environments

Desirable:

Experience with text analytics or sentiment analysis
Exposure to hospitality, catering, or service-based industries

Why Join Us

Be part of a national CX function driving business growth
Work across diverse industries and high-profile clients
Influence decision-making through data and insight-led storytelling
Support a business committed to innovation, client success and employee experience

If you're passionate about turning data into meaningful insights and influencing real business outcomes, we'd love to hear from you.

Why Compass Group

Be part of Australia's largest food and support services company. You'll work across iconic venues and leading workplaces, partnering with experts in culinary, technology and sustainability to deliver experiences people love. We offer scale, career pathways, and the autonomy to shape strategies that deliver meaningful, measurable growth.

The Benefits

Working with a large global company means you can be assured that we have an attractive benefits program! This includes comprehensive learning & development offerings, a variety of recognition programs and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme! You can read all about these here: Why work at Compass

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or [email protected]

Apply Now

Refine Your Search

senior analyst jobs in victoria

Senior Customer Insights Analyst

Senior Strategy Analyst

Senior Business Analyst

(Senior) Supply Growth Operation Analyst

Senior Clinical Systems Analyst

Senior Cost Control Analyst

Senior Business Analyst – Workforce Planning

Senior Insights Analyst

Senior Analyst, Wrap Custody

SENIOR TEST ANALYST- MS Office 365

Senior Compliance & Regulatory Change Analyst

Senior Consultants

Senior Business Analyst

Senior Energy Analyst - Australia

Consultant and Senior Consultant - Technical Business Analyst - Technology Consulting

Senior IT support analyst

"Senior Analyst Engineer, Microservices developer "

Senior Analyst UKG Pro WFM

Senior Data Analyst

Senior Transport Planning Analyst

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