Change Analyst
- Drive change that helps our people adapt, thrive and deliver for the community.
- Shape meaningful transformation across Council and make change happen with impact.
- Fixed-term, full time position until 16 July 2027
- $114,259 - $127,587 per annum (pro rate to be applied) plus super and RDO
At the City of Boroondara, we are committed to delivering a sustainable and inclusive community, with a strong focus on placing our customers at the centre of everything we do. As part of our Transforming Boroondara (Customer First) program, we are seeking a proactive Change Analyst to support the delivery of meaningful, organisation-wide transformation.
About the role
This role plays a key part in supporting the successful delivery of change initiatives across Council. Working as part of the Organisational Development and Change Management team, the Change Analyst partners with project teams and stakeholders to embed structured change practices that enable strong adoption outcomes. The role contributes to shaping how change is planned, delivered and experienced, ensuring employees are supported to adapt to new ways of working, processes and systems.
You will support the delivery of structured change management activities aligned to organisational strategy, including developing and implementing change plans, assessing impacts, and contributing to stakeholder engagement approaches that encourage readiness and adoption. You will partner with project teams, People, Culture and Development colleagues and communications specialists to ensure change initiatives are coordinated, well understood and effectively delivered.
You will contribute to assessing organisational change readiness and capacity by analysing data, identifying potential risks, and providing insights that support leadership decision-making. This includes supporting the development of reporting, dashboards and insights that reflect change impacts, capacity and fatigue across the organisation.
You will also play a role in strengthening organisational change capability by contributing to the evolution of change practices, tools and frameworks, supporting forums and knowledge sharing, and helping embed change management into project delivery and governance.
About you
You bring proven experience applying contemporary change management approaches within complex environments, ideally supporting large-scale transformation initiatives. You are confident working with a broad range of stakeholders and are known for building trusted relationships, influencing outcomes and communicating clearly. You are adaptable, resilient and capable of managing multiple priorities, while maintaining a strong focus on improving employee and customer experience. Your analytical skills enable you to use data and insights to inform decisions, monitor progress and continuously improve change outcomes.
Why join us
At the City of Boroondara, we are committed to creating a vibrant and inclusive city that meets the needs and aspirations of our community. Our people are at the heart of everything we do, and we foster a culture built on collaboration, respect, and innovation. You’ll be part of a team that values integrity, empowers others, and inspires possibility. We offer a supportive environment where your contributions make a real difference to the community we serve.
Benefits
You will enjoy access to flexible work arrangements, generous leave entitlements, and wellbeing programs. We provide ongoing professional development opportunities and a collaborative team environment where your skills and ideas are valued. This is your chance to work on meaningful projects that shape the future of our city.
If you want to know more about the benefits of working for the City of Boroondara, please visit our Careers Website.
Employment Requirements
- Tertiary qualification in Change Management or Project Management with several years’ relevant experience or lesser formal qualifications with extensive experience in supporting organisational change.
- Change Management Certification (e.g. Prosci, ADKAR) - desirable
- Proven success in contributing to change management initiatives for large-scale transformation projects involving changes to processes, ways of working and uplifts in capability including changes to supporting systems and tools.
- Skilled in providing change support to change and project leadership.
- Applicants must have the right to work in Australia.
- Preferred applicants will be required to undergo a National Police Record Check and hold a valid Working with Children Clearance.
How to apply
If you are ready to take on this rewarding role, we would love to hear from you. Please submit your application, including a resume and a cover letter addressing the key selection criteria, online . Applications close on Tuesday 9 June 2026 at 11:59pm.
All applications must be made via the online portal; no applications direct to the hiring manager will be considered. No calls or applications from agencies please.
For any further information please refer to the Position Description, or contact Brenda Utano (Senior Change Manager) via email:
[email protected]
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or
[email protected] to allow us to help in any way we can.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it’s a great time to join Boroondara!
#S-DNI
