In-Demand customer service representative Jobs in inala qld

Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $33.38 - $46.73 an hour
- 8 hour shift
- Parental leave
- Employee assistance program
Quick Apply
Social Media Customer Care Specialist
Stockland —Greater Brisbane QLD
- Hybrid work
- Customer service
- Salesforce
Part Time Guest Service Agent
Grand Chancellor Hotels —Brisbane QLD
- $26.70 - $33.00 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Customer Care Consultant - Carole Park QLD
Blackwoods —Carole Park QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
7d
Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Service Coordinator - Customer Care Support Team
Richard Jay —Acacia Ridge QLD
- Full-time
- Customer service
- Organisational skills
- Communication skills
12d
Target Buranda - Customer Service Assistant
Target Corporation —Woolloongabba QLD
- Employee discount
Customer Sales & Service - Repco Coopers Plains - Full Time
Repco —Coopers Plains QLD
- Full-time
Quick Apply
13d
Customer Service Coordinator
Just-In Time Electrical —Brisbane QLD
- Microsoft Office
- Typing
- Communication skills
Customer Relations Representative
FLSmidth, Inc. —Brisbane QLD
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Parental leave
- Employee assistance program
2d
Target Chermside - Customer Service Assistant
Target Corporation —Chermside QLD
- Employee discount
Member Support Consultant
Goodlife Health Clubs —Brisbane QLD
- First Aid Certification
- Gym membership
Customer Service Representative
PFD Food Services —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Food service
- Health insurance
- Gym membership
14d
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
14d
Customer Service Representative - Brisbane
Metcash —East Brisbane QLD
- Full-time
- Computer skills
- In-person
- Communication skills
Guest Service Agent
SOFITEL —Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Customer Service Representative
Stryker —Bowen Hills QLD
- Full-time
- Customer service
- Communication skills
- Health insurance
- Annual leave
12d
Reddy Express Wynnum - Customer Service Representative
OTR —Wynnum QLD
- Weekend availability
- Customer service
Guest Services Agent (GSA) - Casual
Arise Hotels & Apartments —Brisbane QLD
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience

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Night Guest Service Agent

Oaks Hotels -
Brisbane QLD

Quick Apply

Job Details

Casual
$33.38 - $46.73 an hour

Benefits

Birthday leave
Parental leave
Employee assistance program
Insurance services

Full Job Description

Company Description

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Brisbane Festival Suites are looking for a Casual Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.

Shift Details (subject to change):

Shift times: 8.15pm to 6.45am OR 10.00pm until 6am

Hourly Rates (excluding superannuation):

Monday - Friday: $33.38 per hour + penalties
Saturday: $40.05 per hour + penalties
Sunday: $46.73 per hour + penalties

Qualifications

Successful candidates will have:

Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
Access to Minor Hotels ANZ paid parental leave benefits
Additional paid leave including Birthday and Study leave.
Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
NIB Insurance discounts
Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
Discount on Furniture
50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
Wellbeing programs with Uprise (EAP)
Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

customer service representative jobs in inala qld

Night Guest Service Agent

Social Media Customer Care Specialist

Part Time Guest Service Agent

Customer Care Consultant - Carole Park QLD

Guest Services Agent

Service Coordinator - Customer Care Support Team

Target Buranda - Customer Service Assistant

Customer Sales & Service - Repco Coopers Plains - Full Time

Customer Service Coordinator

Customer Relations Representative

Target Chermside - Customer Service Assistant

Member Support Consultant

Customer Service Representative

Customer Relations Representative

Customer Service Representative - Brisbane

Guest Service Agent

Customer Service Representative

Reddy Express Wynnum - Customer Service Representative

Guest Services Agent (GSA) - Casual

Guest Service Agent

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