Kangoo Pty Ltd is an established Australian family-owned company operating in the floral and gift hamper
industry since 2013. Trading various floristry and café retail stores we are a vertically integrated business
that imports premium fresh-cut flowers, roses and live plants from South America (Colombia and Ecuador),
Europe and Asia, and distributes them through our wholesale operations and a network of boutique retail
outlets across Queensland and Victoria, including locations at Westfield Chermside, Westfield Garden City,
Brisbane, the Gold Coast and Melbourne.
Our head office in Noosaville coordinates the financial, administrative, logistics and people functions that
support our retail and wholesale operations nationwide. We are now seeking a capable and experienced
Office Manager to join our head office team and take ownership of our day-to-day administrative
operations.
About the Role
The Office Manager is responsible for the smooth and efficient running of the head office. This is a hands-
on, full-time leadership role that combines operational oversight, financial administration, human
resources coordination, and direct support to senior management. The successful candidate will manage
office procedures, supervise administrative staff, coordinate with our retail outlets and overseas suppliers,
and ensure compliance with company policies and applicable Australian regulations.
Key Responsibilities
- Oversee the day-to-day operations of the head office, including correspondence, records
management, office supplies, and equipment.
- Supervise, coordinate, and assign work to administrative and support staff; monitor workflow,
quality and performance.
- Coordinate human resources functions including recruitment, onboarding, training, payroll
preparation, leave management, and performance reviews.
- Manage office budgets and accounts, including invoicing, payment tracking, bank reconciliations,
and monthly financial reporting using QuickBooks or equivalent accounting software.
- Liaise with senior management on operational priorities, reporting requirements, and policy
matters.
- Develop, implement, and review office policies, systems, and procedures to improve efficiency.
- Coordinate communication between head office, retail outlets, and international suppliers,
including logistics partners and freight agents.
- Maintain compliance with workplace health and safety, employment, and industry-specific
regulatory requirements.
- Manage relationships with external service providers including accountants, IT support, insurers
and landlords.
- Provide executive-level administrative support to the Managing Director and senior leadership
team.
- Coordinate cross-functional projects and assist with the planning and execution of business
initiatives.
Essential Selection Criteria
- A relevant tertiary qualification (Diploma, Advanced Diploma, Associate Degree or Bachelor's
Degree) in Business Administration, Management, International Business, or a closely related field;
or alternatively at least three (3) years of demonstrated relevant work experience in lieu of formal
qualifications.
- Minimum three (3) years of demonstrated experience in an office management, business
operations, or general management role.
- Proven experience supervising staff, including recruitment, training, scheduling and performance
management.
- Strong financial administration skills, including budgeting, invoicing, payroll, accounts
reconciliation, and financial reporting.
- Hands-on proficiency with accounting software (QuickBooks, Xero, MYOB or equivalent) and a
strong working knowledge of Microsoft Office (Word, Excel, Outlook).
- Excellent verbal and written English communication skills (Vocational English level or higher).
- Demonstrated ability to work independently, manage competing priorities, and meet deadlines in a
fast-paced environment.
- Strong interpersonal, problem-solving, and decision-making skills.
- Eligible to work in Australia on a full-time basis.
Desirable Criteria
- Prior experience in the retail, hospitality, floral, or international trade / import-export industries.
- Experience coordinating with international suppliers, freight forwarders or customs brokers.
- Bilingual ability (Spanish or another language) given our supplier base in South America and
Europe.
- Experience managing multi-site or multi-entity operations.
- Working knowledge of Australian employment, workplace health and safety, and consumer
protection regulations.
What We Offer
- A competitive annual salary of $75,000 to $80,000 (depending on experience), plus
superannuation.
- A permanent, full-time position with a long-established and growing Australian family business.
- A collaborative and supportive head office environment in beautiful Noosaville on the Sunshine
Coast.
- Opportunities for professional development and career progression as our business continues to
expand.
- Exposure to a vertically integrated international supply chain and a varied, hands-on management
portfolio.
How to Apply
To apply, please submit your current resume and a cover letter addressing the selection criteria above.
Only shortlisted candidates will be contacted. Kangoo Pty Ltd is an equal opportunity employer and
welcomes applications from candidates of all backgrounds.
Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Benefits:
Work Authorisation:
Work Location: In person
