In-Demand entry level people culture Jobs in melbourne, vic

Claims Support Officer
Link Group —Docklands VIC
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Brokerage Officer
UPS —Tullamarine VIC
- Full-time
Procurement Coordinator
Cater Care Australia / Cater Care Services —Kew VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
7d
Customer Service Officer
Opendoor —Broadmeadows VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Parental leave
Quick Apply
Assistant Product Manager
GlobeWest —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Marketing
- Employee assistance program
- Employee discount
Logistics Coordinator (International Humanitarian Register)
Australia Red Cross —Melbourne VIC
- Contract
- Spanish
- English
- Microsoft Office
13d
ES1-2 Lonsdale St Campus Attendance, Sick Bay & Administration
Government schools —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- University
5d
HospEquip - Sales Administration Support
Device Technologies Australia —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Officer
Cabrini Health —Malvern VIC
- Customer service
- Microsoft Office
1d
Lab Technician - Construction Materials Testing
Fulton Hogan —Laverton North VIC
- Weekend availability
- Laboratory
- Microsoft Excel
- Microsoft Office
- Health insurance
- Parental leave
Officer Manager, Epping-VIC
Estia Health —Epping VIC
- Full-time
- Computer skills
- Employee assistance program
- Gym membership
9d
Head of EHSW ANZA
Ericsson —Docklands VIC
- Business
9d
Workplace Relations Specialist
Swissport International AG —Melbourne VIC
- Full-time
- Human resources
- Communication skills
8d
Integration Aide - ES 1-2 (part time, ongoing - tied to student funding) Olympic Village Campus
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Senior Secondary Certificate of Education
- University
- Communication skills
6d
Ops Senior Admin Assistant
UPS —Airport West VIC
- Full-time
School Community Liaison Officer (1.0) Fixed Term
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- University
- Organisational skills
3d
Integration Aide - ES 1-2 (part time, ongoing - tied to student funding) La Trobe Primary Campus
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Senior Secondary Certificate of Education
- University
- Communication skills
6d
Business Development Manager
Certis Group —Melbourne VIC
- Contract
- Hybrid work
- Employee assistance program
- Opportunities for advancement
Integration Aide - ES 1-2 (part time, ongoing - tied to student funding) LaTrobe Secondary Campus
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Senior Secondary Certificate of Education
- University
- Communication skills
6d
ES1:2 - Education Support - Classroom Support
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Microsoft Outlook
- Management
- Senior Secondary Certificate of Education
2d

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Claims Support Officer

Link Group -
Docklands VIC

Apply Now

Job Details

Benefits

Parental leave
Employee assistance program
Employee discount
Paid volunteer leave
Salary packaging

Qualifications

Customer service
Scalability
Communication skills

Full Job Description

Start your career with a global business that helps millions of Australians secure their financial future.

At MUFG Pension & Market Services , you’ll join a supportive and purpose‑driven team within Australia’s leading superannuation administrator. This is an ideal entry point into life insurance and claims , offering structured training, hands‑on exposure and a clear pathway into a Claims Case Manager career.

Based in Docklands, VIC , this role suits someone passionate about customer service, empathetic communication, and building a long‑term career in financial services.

About the role

As a Claims Support Officer , you’ll be the first point of contact for members, employers and financial advisers, supporting them through the early stages of the claims journey. You’ll deliver accurate, timely and compassionate service while building foundational claims knowledge in a high‑volume, structured environment.

This role is designed as a developmental pathway into claims management, with ongoing upskilling and exposure to complex scenarios.

What you’ll be doing

Act as the initial contact for claims enquiries via phone, email and post
Guide members and claimants through the claims process with empathy and professionalism
Collect, assess and accurately record claims information and documentation
Resolve enquiries efficiently, taking ownership to achieve first‑contact resolution
Liaise with internal claims and support teams to progress matters smoothly
Identify, manage and escalate grievances or discrepancies where required
Build subject‑matter knowledge across funds, insurance products, processes and legislation
Meet individual and team KPIs while maintaining high service and compliance standards

What you’ll bring

A genuine interest in life insurance, claims or superannuation
Strong customer service experience with a member‑first mindset
High levels of empathy and resilience when handling sensitive or emotional conversations
Clear, confident written and verbal communication skills
Ability to understand complex information and explain it simply
Proven reliability, punctuality and accountability in a structured environment
Confidence working under pressure while meeting targets
Openness to feedback and a strong desire to learn and progress
Experience working collaboratively in a professional team environment

Some of our employment benefits

Flexible working – hybrid model (office and home)
Leave options – purchased leave, parental leave, volunteer leave, wellbeing leave, gender transition leave
Employee Recognition Program
Talent Referral Program
Salary sacrificing via superannuation
Employee Assistance Program
Learning & Development – self‑paced learning and educational assistance
Employee discounts – including Bupa and Microsoft
Novated car leasing

Our culture

At MUFG Pension & Market Services, we’re an inclusive, collaborative employer. We value diverse perspectives, flexible work practices and a blended environment where our people can thrive. We believe diversity drives better outcomes for our people and our clients.

We treat all individuals fairly and equitably and do not discriminate on the basis of gender, gender identity, sexual orientation, age, ethnicity, cultural background, disability, religious or political belief, family or carer responsibilities.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

entry level people culture jobs in melbourne, vic

Claims Support Officer

Brokerage Officer

Procurement Coordinator

Customer Service Officer

Assistant Product Manager

Logistics Coordinator (International Humanitarian Register)

ES1-2 Lonsdale St Campus Attendance, Sick Bay & Administration

HospEquip - Sales Administration Support

Customer Service Officer

Lab Technician - Construction Materials Testing

Officer Manager, Epping-VIC

Head of EHSW ANZA

Workplace Relations Specialist

Integration Aide - ES 1-2 (part time, ongoing - tied to student funding) Olympic Village Campus

Ops Senior Admin Assistant

School Community Liaison Officer (1.0) Fixed Term

Integration Aide - ES 1-2 (part time, ongoing - tied to student funding) La Trobe Primary Campus

Business Development Manager

Integration Aide - ES 1-2 (part time, ongoing - tied to student funding) LaTrobe Secondary Campus

ES1:2 - Education Support - Classroom Support

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