JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this opportunity involves:
Overview of the role:
To optimise the performance of the properties under management including maximising rental income, controlling expenditure, and completing negotiations as well as timely reporting to clients.
Sounds like you? This is what we are looking for:
Accountabilities:
Obtain thorough knowledge of the Property Management Agency Agreement and ensure requirements the MAA are carried out
Prepare income and expenditure annual budgets and auditor outgoings reconciliations using standard JLL spreadsheet packages
Negotiation of new and renewal leases manage any subleasing and lease assignments, action rent reviews. Understand, how external leasing agents operate including the co-ordination and reporting required to clients. Have a thorough knowledge of how leasing proposals and lease deals are structured.
Compile regular reports pertaining to property, providing information to clients as required including a monthly report to the client covering financial, building and lease management issues.
Good experience in dealing, understanding, and interpreting commercial Lease requirements and fundamental Lease principals.
To maintain the legal and financial aspects of the portfolio on a property management system including production of arrears reports and tenancy schedules
The management and ownership of tenant and client relationship and providing impeccable customer service
Management of accrual book-keeping and processing of expenditure in accordance with budgets and Owner’s instruction
Inspect and report on the condition of the property and arrange any necessary related works
Tenant liaison – handling queries, services request, complaints and needs of tenants. Preparing and compiling tenant information and tenant retention plans
Authorising of accounts and invoices online for payment
Control of security arrangements and evacuation procedures
Receive statutory assessments and submit objections as directed by clients
Other duties, as directed e.g., COVID rental relief claims from tenants and the proper administration of those claims
Manage Building Operations Manager and ensure that they deliver on their accountabilities and deliverables to JLL and clients
Key Result Areas:
Financial - Meets financial goals and adds value to the client/s and Jones Lang LaSalle.
Personal Effectiveness - Sets stretch targets for self and rigorously monitors and manages own performance. Monitors progress against own performance measures and achieves results.
Decision Making - Makes tough decisions that resolve problems and improves operations.
Relationship Building - Actively searches out improvement opportunities and implements them for the benefit of JLL and the represented clients. Work with clients so they engage JLL for more real estate solutions and increase fees for JLL.
Communication - Conducts open, constructive, and collaborative relations with superiors, peers, subordinates, tenants, and clients. Gains respect of JLL stakeholders and clients. Communications effectively with superiors, peers, tenants, and clients Listens effectively and communicates through actions and examples.
Required Qualifications, Skills & Experience:
A minimum of 10 years’ experience in commercial property management with solid financial acumen
Property related degrees or similar qualifications is essential
NSW Fair Trading Certificate of Registration is essential
Property accounting knowledge is desirable but not essential
Understand of MRI or other similar Property Management system is desirable Strong Word and Excel skills
Exceptional Communication – Written and Verbal
Has a reputation for providing friendly, timely and effective service towards clients, tenants, and contractors
Well presented and professional
Ability to make decisions and implement within the bounds of delegated authority
Thorough knowledge of all aspects of property functions, including accrual accounting
Ability to use time and resources effectively
Ability to be flexible to meet the business and client needs
A NSW Fair Trading Certificate of Registration is essential.
Real Estate Licence not essential but preferred.
The role requires an individual who is proactive, conscientious in their work ethic, diligent and organised in their approach to day-to-day tasks
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ508646
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
