In-Demand no experience disability support worker Jobs in melbourne, vic

Claims Support Officer
Coles Group —Hawthorn East VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee stock purchase plan
14d
NDIS Support Coordinator
Blue Star Homecare —Melbourne VIC
- Part-time
- Case management
- Employee assistance program
Owner Driver SpS
FedEx Australia —Melbourne VIC
- Contract
- Paid training
Aboriginal and Torres Strait Islander Homelessness Worker
The Salvation Army —Coburg North VIC
- Full-time
- Social Work
- Annual leave
- Parental leave
Payroll Officer
Western Private Hospital —Footscray VIC
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Insurance & Claims Specialist
Equip Super —Melbourne VIC
- Contract
- Hybrid work
- Communication skills
Quick Apply
8h
Accredited Mental Health Social Worker/ General Psychologist
Peace Begins With Me – Therapeutic Services —Ringwood VIC
- $65,000 - $170,000 a year
- Part-time
- Hybrid work
- Working with children
- Case management
- Care plans
- Work from home
- Professional development assistance
Quick Apply
8d
Health, Safety and Wellbeing Partner
NCS Australia —Melbourne VIC
- Part-time
- Parental leave
Quick Apply
13d
Inclusion Teacher
Government schools —Melbourne VIC
- Full-time
- Communication skills
- Teaching
- Parental leave
6d
Cluster Human Resources Coordinator
Marriott International, Inc —Docklands VIC
- Full-time
- Senior Secondary Certificate of Education
- Education
- No degree
Spray Painter - Multiple Opportunities
Boeing —Port Melbourne VIC
- $104,125 - $114,252 a year
- Full-time
- Health insurance
- Tuition reimbursement
Registered Nurse
Aeralife —Reservoir VIC
- Patient monitoring
- Nursing
- Employee assistance program
- Referral program
Advanced Storeman
Healius —Heidelberg VIC
- Full-time
- Forklift
- Supervising experience
- Health insurance
- Employee assistance program
Registered Nurse
Baptcare —Melbourne VIC
- $43.57 - $55.31 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance program
12d
Education Support: Teacher Aide (AKT Now) Koorie Applicants Only
Government schools —Melbourne VIC
- Part-time
- Education
- Bachelor's degree
- Communication skills
2d
Registered Nurse
Yooralla —Melbourne City Centre VIC
- $119,462 a year
- Full-time
- Hybrid work
- Nursing
- Bachelor's degree
- First Aid Certification
7d
OHS Manager (Part time)
healthAbility —Melbourne VIC
- Part-time
Endorsed enrolled nurse
Very Special Kids —Malvern VIC
- BLS Certification
- Paediatrics
- IT
Student Services Leader - Ed Support Level 1-Range 4
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Leadership
- Communication skills
7d
Clinical Midwife/Nurse Consultant
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
1d

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Claims Support Officer

Coles Group -
Hawthorn East VIC

Apply Now

Job Details

Full-time
14 days ago

Benefits

Free parking
Employee stock purchase plan
Parental leave
Salary packaging

Qualifications

Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full Job Description

A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.

About the team

Coles Group Insurance protects our team members, customers, and business. We work across a variety of areas, from workers compensation to property insurance to public liability insurance. Our team offers strategic advice that guides decision making and helps Coles Group achieve its business outcomes.

At Coles, our Legal and Safety team plays a critical role in supporting the wellbeing of our team members and ensuring compliance with workplace safety standards. Coles Team Cover are a collaborative, high-performing group that values empathy, accountability, and continuous improvement. We work closely with internal stakeholders and external providers to manage workers compensation claims effectively, reduce the impact of workplace injuries, and promote safe work practices across the business.

Responsibilities:

Timely processing of claim related correspondence to ensure that claims are effectively managed in accordance with self-insurance and regulatory compliance objectives and to promote positive recovery of injured team members on workers compensation.

Register new claims on the claims systems ensuring consistency and accuracy with data input
Assist with data integrity and alignment with claims system
Work with external parties on supporting technological initiatives such as the Provider Portal
Process claims payments on the claims systems
Archive and recall finalised files as required
Run periodical reports and assist with distribution, eg. reconciliations of claims payments
Provide customer service to callers to the CTC phone line to ensure resolution of queries.
Manage and distribute mail daily, including locating, distributing and returning files where tasks and or diaries are due
Provide administrative support to the Coles Team Cover Team
Develop an understanding of the Coles Team Cover claims processes for workers compensation
Identify and promote business process improvement within the claims support area
Undertake other projects as requested by the Central Operations Team Lead or Manager
Remain up to date with compliance requirements for self-insurance and ensure work delivered meets with these requirements
Manage release of information requests to closure
Follow operating procedures and outline to Central Operations Team Lead any improvements that could be made
Understand the businesses and team’s needs to provide support that meets their needs.
Provide coverage for other CSOs throughout leave periods through understanding work requirements across multiple jurisdictions.
Work collaboratively within the Insurance team, taking an active role in contributing to a cohesive, high-performing and successful team culture, embracing the Coles Group Values

Qualifications:

Previous administrative experience desirable
Basic experience in a claims management environment is desirable
Understanding of key regulatory and statutory insurance obligations desirable

Commercial Skills:

Strong written and verbal communication skills
Excellent planning and organisational skills
Team oriented and customer focussed
Excellent quality and attention to detail
Ability to adjust to a changing landscape

Technology Competency and Familiarity:

Microsoft Office suite of products
Electronic Information Management systems
Claims Management Information systems
Various in-house databases

What’s in it for you?

Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 185885

Employment Type: Full time

#LI-BR1

Apply Now

Refine Your Search

no experience disability support worker jobs in melbourne, vic

Claims Support Officer

NDIS Support Coordinator

Owner Driver SpS

Aboriginal and Torres Strait Islander Homelessness Worker

Payroll Officer

Insurance & Claims Specialist

Accredited Mental Health Social Worker/ General Psychologist

Health, Safety and Wellbeing Partner

Inclusion Teacher

Cluster Human Resources Coordinator

Spray Painter - Multiple Opportunities

Registered Nurse

Advanced Storeman

Registered Nurse

Education Support: Teacher Aide (AKT Now) Koorie Applicants Only

Registered Nurse

OHS Manager (Part time)

Endorsed enrolled nurse

Student Services Leader - Ed Support Level 1-Range 4

Clinical Midwife/Nurse Consultant

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