In-Demand fleet manager Jobs in melbourne, vic

Service Desk Team Leader
Office of Public Prosecutions —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
- Administrative experience
- AI
7d
Transport Solutions Specialist
Linfox —Essendon Fields VIC
- Full-time
- Engineering
- Data analysis skills
- Microsoft Office
9d
Technical Configuration Manager
KBR —Melbourne VIC
- Full-time
- ERP systems
- Analysis skills
- Communication skills
- Parental leave
Relationship Officer
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Parental leave
12d
Business Development Manager
GrainCorp —Laverton VIC
- $125,000 - $135,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
Asset Services Manager
Coates Hire —Brooklyn VIC
- Full-time
- Management
- Leadership
- Parental leave
- Employee discount
Associate Product Manager
Olympus Australia —Melbourne VIC
- Contract
- Marketing
- Analysis skills
- Business
- Work from home
- Employee assistance program
Senior Claims Operations Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Parental leave
Events Manager
BYD Australia —Mulgrave VIC
- Management
- Negotiation
Graduate Account Manager
Michelin —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Parental leave
- Employee assistance program
Sales Manager - Direct Division
Epson —Hawthorn East VIC
- Full-time
- CRM software
- Sales
- Salesforce
Quick Apply
12d
Vehicle Damage Assessor
Splend —Melbourne VIC
- Full-time
- Customer service
- Computer skills
- AI
- Employee assistance program
Quick Apply
5d
Field Service Technician
Diebold Nixdorf —Melbourne VIC
- Full-time
- No degree
- Communication skills
Equipment Officer
ZIM —Melbourne VIC
- Full-time
- Customer service
- Bachelor's degree
Quick Apply
6d
BD/Key Account Manager_Fluency in both English and Mandarin
DiDi Global —Melbourne VIC
- Management
- English
- Analysis skills
Organisation and Leadership Development Manager
K & S Freighters —Truganina VIC
- Full-time
- Microsoft Office
- Analysis skills
- Leadership
- Health insurance
- Parental leave
MC Linehaul Driver
Centurion —Melbourne VIC
Commercial Lead
Ornata —Richmond VIC
- Full-time
- Sales
Quick Apply
Case Manager
Toll Group —Melbourne VIC
- Full-time
- Office
- Case management
- Communication skills
Sales - National Account Manager
Capital Transport Group —Clayton VIC
- Full-time
- Communication skills
Quick Apply

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Service Desk Team Leader

Office of Public Prosecutions
Melbourne VIC

Apply Now

Job Details

Full-time
$116,413 - $140,849 a year
7 days ago

Qualifications

Incident management
Microsoft Exchange
Microsoft Office
Administrative experience
AI
Leadership
Intune

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $116,413 - $140,849

Grade: VPS 5

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/OPP/CS/1927311

Located within the Corporate Services Division’s IT Services Unit, the Service Desk Team Leader plays a pivotal role in driving excellent customer service and technical support for the Office of Public Prosecutions

Service Desk Team Leader. Full time, ongoing position. Applications close on 11:59pm Tuesday 9 June 2026.

About the role:

Reporting to the Digital Operations & Technology Manager, you will manage a high-performing team of service desk administrators. You will provide the leadership and mentorship needed to grow your team, act as a key technical escalation point, and passionately champion innovation—embracing automation, AI, and self-service capabilities to modernise our support processes.

Key Responsibilities

Team Leadership: Manage daily workloads, staff rostering (on-site and remote), and priorities for the Service Desk team while maintaining a high-volume, high-quality customer service culture.
Incident Management: Triage incidents and service requests using our ITSM tool, ensuring timely and professional handling of all IT enquiries.
Technical Escalation & Support: Act as the escalation point for complex incidents, utilizing your strong technical background to support Windows, Active Directory/Entra/Intune, Office 365, iOS devices, and hardware fleets.
Innovation & Modernisation: Identify opportunities to improve processes, knowledgebase management, and self-service tools leveraging automation and AI.
Capability Building: Coach team members and non-IT "technology champions," develop robust documentation, and analyze incident trends to identify recurring issues and training opportunities.

About You

To be successful in this role, you will bring:

Proven Leadership: Experience leading and managing a small-to-medium IT service desk team within a government or commercial environment.
Mentorship & Communication: Strong capability in coaching junior team members, transferring knowledge, and communicating professionally with senior stakeholders and diverse staff.
Robust Technical Expertise: Strong administration knowledge of Microsoft Entra AD, Intune device management/deployment, Exchange, MS Teams, Autopilot, Windows, Office 365, and iOS environments.
Project Experience: Demonstrated experience owning and executing complex service desk projects, such as device platform migrations and OS upgrades.

About Us:

The Office of Public Prosecutions (OPP) is an independent statutory authority responsible for conducting serious criminal prosecutions across Victoria on behalf of the Director of Public Prosecutions (DPP). Our team, consisting of over 475 skilled professionals, supports the work of the DPP, the Chief Crown Prosecutor, and Crown Prosecutors. We strive to be a criminal justice system leader and a dynamic organisation, continually adapting to deliver effective outcomes for our people and the community.

At the heart of the criminal justice system are people – practitioners and the community we serve. Our vision is to lead in legal excellence, fostering an innovative, supportive environment with a commitment to innovation, collaboration, and professional excellence.

Applications must contain a resume and cover letter.

You will be required to complete the online Key Selection Criteria questions located on the last page of the online application form. A separate document responding to the key selection criteria is not required.

Applications close on 11.59pm Tuesday 9 June 2026.

In accordance with the VPS recruitment process all candidates are required to complete a pre-employment misconduct screening declaration. Further information is available on the VPSC website

The OPP is committed t o building a diverse workforce and an inclusive culture. People from all cultural backgrounds are strongly encouraged to apply, particularly applicants of Aboriginal and Torres Strait Islander heritage, or those who may experience disability related barriers in securing employment.

Applications close Tuesday 9 June 2026 at 11.59pm

Posted

27 May 2026

Apply Now

Refine Your Search

fleet manager jobs in melbourne, vic

Service Desk Team Leader

Transport Solutions Specialist

Technical Configuration Manager

Relationship Officer

Business Development Manager

Asset Services Manager

Associate Product Manager

Senior Claims Operations Manager

Events Manager

Graduate Account Manager

Sales Manager - Direct Division

Vehicle Damage Assessor

Field Service Technician

Equipment Officer

BD/Key Account Manager_Fluency in both English and Mandarin

Organisation and Leadership Development Manager

MC Linehaul Driver

Commercial Lead

Case Manager

Sales - National Account Manager

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