Helpdesk Services Engineer II
Commerce —Sydney NSW
- Full-time
- Hybrid work
- Google Suite
- Management
- Customer service
4d
Senior Quality Test Engineer II
RELX —Sydney NSW
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Parental leave
Product Engineer II - Survey123
Esri —Melbourne VIC
- Computer Science
- Engineering
- Master's degree
Software Engineering Manager II, Site Reliability Engineering
Google —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
Senior IP Core Network Project Manager
Showtime Consulting —Sydney NSW
- Full-time
- Management
- Computer Science
- Engineering
Quick Apply
3d
Associate TSE II
MongoDB —Sydney NSW
- Hybrid work
- Spanish
- Azure
- Customer service
- Parental leave
Lead Application Support Engineer
SS&C Technologies —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- AWS
- No degree
- Health insurance
- Parental leave
Security Engineer II, AWS Security Corporate Response
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- Scripting
Manufacturing Engineer II (Machining)
Gilmour Space Technologies Pty Ltd —Yatala QLD
- Full-time
- CAD
- Engineering
- Assembly
Quick Apply
Sr. Engineer II, DevOps, NG-SIEM (Remote, AUS)
CrowdStrike —Sydney NSW
- Full-time
- Remote
- Azure
- AWS
- AI
- Parental leave
Technical Certification Engineer
Amentum —Williamtown NSW
- Full-time
- Engineering
- Bachelor's degree
- No degree
Product Manager II
LexisNexis Risk Solutions —Sydney NSW
- Full-time
- Agile
- Leadership
- SDLC
- Health insurance
- Work from home
9d
Product Manager II
RELX —Sydney NSW
- Full-time
- Agile
- Leadership
- SDLC
- Health insurance
- Work from home
9d
Facility Operations Center Eng, Facility Operations Center (FOC)
Amazon Corporate Services Pty Ltd —Sydney NSW
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Security Engineer II, Vulnerability Management and Remediation Operations
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Administrative experience
- AWS
9d
Avionics Engineer II
Gilmour Space Technologies Pty Ltd —Yatala QLD
- Full-time
- Bachelor's degree
- Agile
Quick Apply
10d
Sr Product Marketing Manager II — AI GTM Strategy, APJ
Smartsheet —Sydney NSW
- Remote
- Writing skills
- Bachelor's degree
- No degree
Operations Tech II, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- AWS
- Bachelor's degree
Data Center Technical Operations Engineer, SYD Colo DCEO
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Electrical experience
- Bachelor's degree
NETA Field Service Technician
Atwell, LLC —Atwell WA
- $40 - $85 an hour
- Weekend availability
- Schematics
- Microsoft Office
- Supervising experience
- Tuition reimbursement
- Annual leave

I want to receive the latest job alert for software engineer ii in australia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software engineer ii jobs near australia

Data Center Engineer jobs in Sydney NSW

Senior Engineer jobs in Sydney NSW

Field Service Technician jobs in Atwell WA

Senior Software Engineer jobs in Sydney NSW

Senior Test Engineer jobs in Sydney NSW

Case Manager jobs in Brisbane Qld

Venue Manager jobs in Melbourne Vic

Product Manager Ii jobs in Chullora Nsw

Entry Level Property Manager jobs in Botany Nsw

Product Manager Ii jobs in Melbourne City Centre Vic

Data Center Engineer jobs in St Leonards Nsw

Ao3, Ao4, Data, Office jobs in Brisbane Qld

Chemical Product Engineer, Entry Level jobs in Sydney Nsw

Senior Engineer jobs in Melbourne Vic

Senior Social Policy jobs in Melbourne Vic

Senior Citizens jobs in Campbelltown Nsw

Senior Engineer jobs in Mansfield Vic

Senior Engineer jobs in Norwest Nsw

Senior Engineer jobs in Bellingen Nsw

Software Engineer jobs in Greater Adelaide Sa

Helpdesk Services Engineer II

Commerce -
Sydney NSW

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Google Suite
Management
MCP
Customer service
E-commerce
Organisational skills
Communication skills
Intune

Full Job Description

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

We are looking for a driven, Helpdesk Services Engineer II to join our IT team in Sydney, Australia to ensure that core IT operations are supported, maintained, and constantly improving. As a key member of our team, you will work with our global IT Administrators & Infrastructure teams and Key Stakeholders to provide world-class support to our employees who are working in a hybrid work environment. This role will be based out of our Sydney office

What You Will Do:

Work as part of a global IT team supporting Commerce employees wherever they are.
Facilitate new hire onboarding: Including user account creation, laptop setup (mac and windows) and workstation desk setups.
Own end-to-end resolution of end user issues and questions to ensure customer satisfaction.
Hardware & asset management of PCs, Macs, Tablets, Monitors, AV equipment
Diagnose and repair of end users issues (software and hardware)
Support Audio/Visual and the technology powering local and global company meetings, including but not limited to Google Meets and Zoom.
Assist the local office management teams with ad-hoc IT tasks around the office and to ensure WHS (Workplace Health and Safety) requirements are met
Maintain a thorough understanding of systems end-users utilize and proactively recommend improvements
Conduct periodic audits of accounts, licensing and hardware
Work cohesively with IT Helpdesk, IT Infrastructure and Info Sec teams
Review documented practices and create or update items as needed
Provide remote support to employees in a hybrid work environment

Who You Are:

Career-focused with a drive to grow within the IT organization at BigCommerce
3+ years experience with Mac and Windows operating systems in a corporate environment
Excellent customer service skills with a focus on customer satisfaction and building relationships
Willingness to support remote users while also being part of a larger global team
“get it done” attitude
Passionate about technology with the desire to fix problems and make things simpler
Intermediate experience with networking technologies
Well-rounded and broad technical aptitude
Good organizational skills with excellent verbal and written communication
Self-starter with a positive attitude
A persistent approach in problem solving and works with a sense of urgency
Excellent task management and follow up skills
Ability to put complex, technical issues into plain English terms
A desire to help and train users so they better understand the solutions we offer

Nice to Have:

Experience supporting G Suite, Okta, Jamf, Windows InTune, Atlassian CLoud
Experience supporting remote users in a corporate environment
MCP Certificate or equivalent experience
Experience with eCommerce
Experience with IT Security and related concepts

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.

Commerce will never:

require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

Apply Now

Refine Your Search

software engineer ii jobs in australia

Helpdesk Services Engineer II

Senior Quality Test Engineer II

Product Engineer II - Survey123

Software Engineering Manager II, Site Reliability Engineering

Senior IP Core Network Project Manager

Associate TSE II

Lead Application Support Engineer

Security Engineer II, AWS Security Corporate Response

Manufacturing Engineer II (Machining)

Sr. Engineer II, DevOps, NG-SIEM (Remote, AUS)

Technical Certification Engineer

Product Manager II

Product Manager II

Facility Operations Center Eng, Facility Operations Center (FOC)

Security Engineer II, Vulnerability Management and Remediation Operations

Avionics Engineer II

Sr Product Marketing Manager II — AI GTM Strategy, APJ

Operations Tech II, Data Center Engineering Operations

Data Center Technical Operations Engineer, SYD Colo DCEO

NETA Field Service Technician

I want to receive the latest job alert for software engineer ii in australia

Explore jobs in more locations

Welcome to the Agentic Commerce Era

Inclusion and Belonging

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

Job Seeker Tools

Employer Tools

Browse

Stay Connected