Position Title: Administration Worker
Classification: HS1
Salary per hour: $30.75 + superannuation + generous salary packaging options
Employment Type: Ongoing part-time 16 hours per fortnight
Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027
Role description
As an Administration Worker, you will provide effective and efficient administrative support across a range of health service areas. You will be the first point of contact for patients, residents, visitors, staff, and community members, creating a welcoming and professional experience for everyone who interacts with our organisation.
This diverse role includes reception duties, appointment scheduling, records management, data entry, financial administration, correspondence management, and general office support. Your contribution will help ensure the smooth operation of our services and support the delivery of safe, person-centred care.
Key Responsibilities
- Provide exceptional customer service at reception and via telephone and email.
- Manage appointments, enquiries, and communications in a professional and timely manner.
- Maintain accurate records and data in accordance with privacy and legislative requirements.
- Undertake data entry, filing, records management, and document preparation.
- Support finance and administrative processes as required.
- Work collaboratively with clinical and non-clinical staff across the organisation.
- Ensure administrative activities are completed accurately and efficiently.
- Contribute to quality improvement initiatives and continuous service excellence.
About you
To be successful in this role, you will demonstrate:
- Previous experience in an administrative or reception role, preferably within a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to manage multiple priorities.
- High attention to detail and accuracy.
- Sound computer skills, including Microsoft Office applications.
- A commitment to confidentiality, professionalism, and customer service excellence.
- The ability to work effectively both independently and as part of a team.
Culture and Benefits
At Boort District Health, we're proud of a people-first culture that supports fairness, respect and wellbeing in everything we do. Our workplace is inclusive, collaborative and grounded in our core values of Respect, Quality, Equity and Collaboration, where diversity of thought and experience is welcomed. We promote safe, healthy and respectful work environments that are free from discrimination, bullying and harassment, and we champion openness, transparency and ethical conduct across all levels of the organisation.
You'll be joining a team that supports professional growth and personal wellbeing, with benefits including:
- A relaxed, close-knit and supportive team environment
- Professional development opportunities and study leave to help you grow your skills
- Generous salary packaging options to make your earnings go further
- An active staff Social Club with regular events
- Access to an Employee Assistance Program for counselling and wellbeing support
- Policies and support focused on workplace safety, health and equal opportunity for all staff
The successful applicant will be required to complete all relevant pre-employment checks, including a National Police Check & Working with Children Check and comply with Boort District Health's' Vaccination Policy.
For further information about this position, please contact Kathryn Durie - Corporate Services Manager on 0418550511
Applications close 20th September 2026
We encourage interested candidates to apply promptly, as applications may be reviewed and progressed before the closing date.
Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au
