In-Demand Junior project Jobs in Parafield Gardens Sa

Service Desk Engineer, Level 2 - Concept Data
Lyra Technology Group —Adelaide SA
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
Quick Apply
2h
Tax
PWC Australia —Adelaide SA
- $89,000 a year
- Microsoft Excel
- Writing skills
- Research
- Annual leave
Associate Environmental Scientist/Engineer
Onterris —Greater Adelaide SA
- Full-time
Principal Environmental Assessment & Approvals Consultant
Onterris —Greater Adelaide SA
- Full-time
Systems Engineer – Launcher Systems
Raytheon —Mawson Lakes SA
- Full-time
- Communication skills
Consultant - Corporate Tax
EY —Greater Adelaide SA
- Recruiting
- AI
- Parental leave
Senior Zoologist - Relocate to Perth
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
6d
Senior Network Engineer
Comwire IT —Hindmarsh SA
- Full-time
- Azure
- AWS
Quick Apply
4d
Senior Accountant
Objective Pro Solutions —Greater Adelaide SA
- From $110,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick Apply
11d
Consultant Paediatrician | Permanent Part-Time
Mediix —Adelaide SA
- $367,340 - $715,819 a year
- Part-time
- Patient care
- Paediatrics
- Leadership
- Relocation assistance
Quick Apply
Senior Manager - Cyber Risk
Deloitte —Greater Adelaide SA
- Communication skills
- Parental leave
Senior Control Systems Engineer – Adelaide
Tekk Group WA Pty Ltd —Greater Adelaide SA
- $160,000 - $180,000 a year
- Full-time
- Engineering
- Leadership
- Communication skills
Quick Apply
6d
Principal Engineer
Portable —Greater Adelaide SA
- $138,000 - $190,000 a year
- Hybrid work
- Azure
- AWS
- AI
- Profit sharing
- Parental leave
Quick Apply
Senior Designer/ Architect
Architectus —Greater Adelaide SA
- Full-time
- AutoCAD
- Communication skills
- Work from home
- Parental leave
EOI - Safety Case Engineer
Mott MacDonald —Greater Adelaide SA
- Full-time
- Engineering
- Agile
Principal Environmental Scientist - Contaminated Land
FYFE —Greater Adelaide SA
- Hybrid work
- Management
- Communication skills
Lead Mechanical Engineer
CIMIC Group —Greater Adelaide SA
- Bachelor's degree
- Communication skills
Associate Director - Mechanical Engineering (Buildings)
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Leadership
- Communication skills
Senior Civil Designer
AECOM —Adelaide SA
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Associate degree
Senior Structural Engineer
WSP —Greater Adelaide SA
- Hybrid work
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Parental leave

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Service Desk Engineer, Level 2 - Concept Data

Lyra Technology Group
Adelaide SA

Quick Apply

Job Details

Permanent | Full-time
2 hours ago

Qualifications

Azure
Management
Customer service
IT support
Cybersecurity
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for a Service Desk Engineer, Level 2 to join their team in Adelaide, South Australia.

This is an exciting opportunity for an experienced IT professional to take the next step in their career within a growing Managed Service Provider. You will provide advanced technical support to clients, act as an escalation point for Level 1 engineers and play an important role in delivering exceptional customer service and continuous improvement.

Responsibilities

Provide Level 2 technical support for escalated incidents and service requests.
Diagnose and resolve complex issues across Microsoft 365, Windows 11, Windows Server, networking, Azure, security and business applications.
Act as a technical escalation point and provide guidance and mentoring to Level 1 Service Desk Engineers.
Manage tickets through their full lifecycle, ensuring accurate documentation and timely resolution.
Communicate proactively with clients regarding progress, outcomes and technical recommendations.
Perform root cause analysis and contribute to service and process improvements.
Assist with cybersecurity, compliance and information security initiatives.
Support major incident response and participate in after-hours support rotations when required.
Collaborate with senior engineers and project teams on technical projects and client improvement initiatives.

Skills Required

Minimum 3 years' experience in an MSP or similar IT support environment.
Strong technical experience across:
- Microsoft 365
- Windows 11 and Windows Server
- Microsoft Entra ID
- Networking and firewalls
- Backup solutions
- Endpoint security solutions
Strong troubleshooting and problem-solving capabilities.
Excellent customer service and communication skills.
Strong documentation and ticket management skills.
Ability to mentor and support junior technical team members.
Experience working across multiple client environments is highly desirable.
Microsoft certifications, Azure experience, PSA/RMM platform experience, and cybersecurity or compliance knowledge will be advantageous.

Benefits

A clear progression pathway
Hybrid working - work 2 days from home
Direct exposure to senior leadership and commercial decision-making.
Opportunity to develop your technical skills across a diverse range of technologies and client environments.
Work within an experienced and supportive IT team focused on delivering high-quality service.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

junior project jobs in parafield gardens sa

Service Desk Engineer, Level 2 - Concept Data

Tax

Associate Environmental Scientist/Engineer

Principal Environmental Assessment & Approvals Consultant

Systems Engineer – Launcher Systems

Consultant - Corporate Tax

Senior Zoologist - Relocate to Perth

Senior Network Engineer

Senior Accountant

Consultant Paediatrician | Permanent Part-Time

Senior Manager - Cyber Risk

Senior Control Systems Engineer – Adelaide

Principal Engineer

Senior Designer/ Architect

EOI - Safety Case Engineer

Principal Environmental Scientist - Contaminated Land

Lead Mechanical Engineer

Associate Director - Mechanical Engineering (Buildings)

Senior Civil Designer

Senior Structural Engineer

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