Asset Protection Permits Officer
- Full time, fixed-term position (until September 2027)
- Supporting safer works through great customer service
- $78,621 - $84,734 per annum (pro rata to be applied) plus Super and RDOs
We’re looking for an Asset Protection Permits Officer to help safeguard our community and ensure development works across Boroondara are carried out safely and responsibly.
About the role
In this role, you will assess and administer a wide range of permits and consents relating to construction works, utility works and public authority activities on Council land. You will contribute to maintaining a safe and high‑quality public realm by ensuring assets are protected, reinstated and compliant with legislation and Council Local Laws.
You will also play an important community advocacy role, resolving issues, managing enquiries and supporting customers with clear, timely and professional guidance. This position works closely with colleagues across the Council and external stakeholders including residents, public authorities, builders and contractors.
About you
You’re a confident communicator who enjoys working with a diverse range of customers and stakeholders. You bring strong judgement, resilience and a solutions‑focused mindset to each interaction. Your background may be in local government, construction, compliance, engineering or a similar field, and you understand how to interpret legislation, traffic management plans and technical information.
You thrive in a fast‑paced environment where accuracy, consistency and quality service really matter. You’re organised, adaptable and able to manage competing priorities while maintaining high standards of customer service. Above all, you demonstrate integrity, a positive attitude, and a commitment to supporting safe and well‑managed works across our community.
Key responsibilities
In this role, you will assess and issue permits and consents under relevant legislation, Local Laws and the Road Management Act, ensuring all applications meet required standards. You will review traffic management plans, coordinate referrals and maintain accurate records, registers and databases that support compliance and audit requirements.
You will respond to customer enquiries, complaints and requests for information, providing timely and professional assistance to residents, contractors and public authorities. You will also investigate reported damage to Council infrastructure, manage bonds, support continuous improvement initiatives and contribute to the smooth delivery of services within the Asset Protection and Permits team.
Why join us
At the City of Boroondara, we are committed to creating a vibrant and inclusive city that meets the needs and aspirations of our community. Our people are at the heart of everything we do, and we foster a culture built on collaboration, respect, and innovation. You’ll be part of a team that values integrity, empowers others, and inspires possibility. We offer a supportive environment where your contributions make a real difference to the community we serve.
Benefits
You will enjoy access to flexible work arrangements, generous leave entitlements, and wellbeing programs. We provide ongoing professional development opportunities and a collaborative team environment where your skills and ideas are valued. This is your chance to work on meaningful projects that shape the future of our city.
If you want to know more about the benefits of working for the City of Boroondara, please visit our Careers Website.
Employment Requirements
- Excellent customer service skills and the ability to deal effectively with property owners, builders and developers in a confident but respectful manner.
- Knowledge of the Local Government Act 2020, Protection of Council Assets and Control of Building Sites Local Law 2021, Amenity Local Law and some knowledge of the Road Management Act 2024 and Road Management (Works and Infrastructure) Regulations 2015 is preferred.
- Applicants must have the right to work in Australia.
- Preferred applicants will be required to undergo a National Police Record Check and hold a valid Working with Children Clearance.
How to apply
If you are ready to take on this rewarding role, we would love to hear from you. Please submit your application, including a resume and a cover letter addressing the key selection criteria, online . Applications close on Sunday 30 August 2026 at 11:59pm.
All applications must be made via the online portal; no applications direct to the hiring manager will be considered. No calls or applications from agencies please.
For any further information please refer to the Position Description, or contact Pam Djurdjic - Team Leader Asset Protection and Permits during business hours on (03) 9278 4386 for a confidential discussion.
We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or [email protected] to allow us to help in any way we can.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it’s a great time to join Boroondara!
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