In-Demand It Jobs in Symonston, Act

Technical Service Desk
Unisys —Canberra ACT
- Weekend availability
- Customer service
IT Technology Specialist - Mainframe - EL 2
Australian Taxation Office —Canberra ACT
- $155,911 - $185,713 a year
- On call
- Azure
- Leadership
9d
Technical IT Asset Management
Unisys —Canberra ACT
- Full-time
- Communication skills
14d
Senior Network Engineer, Executive Level 1, Chief Information Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $126,391 - $134,225 a year
- On call
- Azure
- AI
- Communication skills
22h
Senior Systems Administrator (Infrastructure Engineer)
Centorrino Technologies —Canberra ACT
- Contract
- Scripting
- Communication skills
Quick Apply
Future Air C3 - Radar / Sensing (HF and Microwave) Engineering and Technical Support
Amentum —Canberra ACT
- Full-time
- Bachelor's degree
- Communication skills
Solution Architect (AU Citizen with Security Clearance)
Accenture —Canberra ACT
- Full-time
- Azure
- Analysis skills
- Bachelor's degree
- On-the-job training
Senior Network Engineer
Deloitte —Canberra ACT
- Azure
- AWS
- Leadership
- Parental leave
12d
Senior Network Engineer
Centorrino Technologies —Canberra ACT
- $110,000 - $180,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Network Engineer
Calexi —Canberra ACT
- Temporary
- Communication skills
Quick Apply
Systems Analyst *Australian Citizens Only*
FinXL —Canberra ACT
- Contract
- Management
- Analysis skills
- Agile
8d
Network Engineer
Downer Group —Canberra ACT
- Communication skills
IT Security Manager
Downer Group —Canberra ACT
- Communication skills
Solutions Architect
Viasat, Inc. —Canberra ACT
- Full-time
- Remote
- Engineering
1d
Senior Solution Architect - Nutanix
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Management
- Administrative experience
- IT
Quick Apply
IT Midrange Database Specialist - APS 6
Australian Taxation Office —Canberra ACT
- $101,142 - $116,131 a year
2d
Solutions Architect
Viasat —Canberra ACT
- Engineering
1d
Senior Network Engineer
DXC Technology —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
14d

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IT Technology Specialist - Mainframe - EL 2
Australian Taxation Office —Canberra ACT
As an IT Technology Specialist – Mainframe, within the Mainframe Delivery Centre, you will provide senior technical leadership and expert advice in a role that…
$155,911 - $185,713 a year
9d

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it jobs near symonston, act

Technical Service Desk

Unisys -
Canberra ACT

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Job Details

Benefits

Opportunities for promotion

Qualifications

Customer service

Full Job Description

What success looks like in this role:

Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic, and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and opportunities for career progression that can kick-start your career in Information Technology.

Provide 1st Level IT Support.
Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
Accurately document calls and incidents.
Manage time and workload to meet predetermined service levels.
Maintain data accuracy in our contact management system.
Assign incidents and requests to the correct support group.
Act as a single point of contact on incidents and problems logged.
Perform appropriate diagnostics to initiate problem management workflow process.
Provide clients with a reference number for their incident/request.
Understand various media sources that interface with the Service Desk.
Support multiple clients through customer service professionalism and insight.
Flexible to work in 24/7 environment and requires being able to work on a rotating shift roster including nights and weekends.
Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc).

#L1-PB2

You will be successful in this role if you have:

Baseline Security Clearance is necessary.
Must be an Australian Citizen.
Applicants with customer service experience preferred.
Education, training, and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology is desirable.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

it jobs in symonston, act

Technical Service Desk

IT Technology Specialist - Mainframe - EL 2

Technical IT Asset Management

Senior Network Engineer, Executive Level 1, Chief Information Officer

Senior Systems Administrator (Infrastructure Engineer)

Future Air C3 - Radar / Sensing (HF and Microwave) Engineering and Technical Support

Solution Architect (AU Citizen with Security Clearance)

Senior Network Engineer

Senior Network Engineer

Network Engineer

Systems Analyst Australian Citizens Only

Network Engineer

IT Security Manager

Solutions Architect

Senior Solution Architect - Nutanix

IT Midrange Database Specialist - APS 6

Solutions Architect

Senior Network Engineer

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