In-Demand Manager (front office) Jobs in Brisbane, Qld

Assistant Manager (Front Office)
Stamford Hotels & Resorts —Brisbane QLD
- Nights as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
Consulting Director
InfoConsulting Group —Brisbane QLD
- Full-time
- Remote
- Salesforce
- Senior Secondary Certificate of Education
- Work from home
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1d
Swim School Customer Experience Manager - Mount Ommaney
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- Administrative experience
- First Aid Certification
- In-person
Quick Apply
Niche Sales Capture Manager
Accenture —Brisbane QLD
- Full-time
- Sales
- Microsoft Office
- Business development
- Parental leave
17h
Manager on Duty
Marriott International, Inc —Brisbane QLD
- Full-time
- Customer service
- Leadership
- Employee assistance program
Technical Support Lead - Brisbane
Egis Group —Brisbane QLD
- Full-time
- Hospitality
- Computer Science
- Customer service
- Parental leave
Quick Apply
6d
Business Development Manager
Fugro —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
- Parental leave
Assistant Manager - Nights
AccorHotel —Brisbane QLD
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick Apply
Duty Manager
Vignette Collection —Brisbane QLD
- Weekend availability
- CPR Certification
- First Aid Certification
- Communication skills
- Parental leave
Logistics Manager
Brooks Automation —Brisbane QLD
- Full-time
- Remote
- Laboratory
- Microsoft Excel
- Management
11d
Technical Support Lead - Brisbane
Egis —Brisbane QLD
- Contract
- Hospitality
- Computer Science
- Customer service
- Parental leave
6d
Project Manager - Expressions of Interest
HKA —Brisbane QLD
- Hybrid work
- Analysis skills
- Communication skills
- On-the-job training
Quick Apply
Director Games Business Operations
Queensland Government —Brisbane QLD
- Temporary
1d
Sales Manager- Capalaba
4WD SUPACENTRE —Capalaba QLD
- Full-time
- Sales
- Leadership
- Employee discount
Quick Apply
Technical Director - Design Management, Building Engineering
AECOM —Brisbane QLD
- Full-time
- Hybrid work
Design Manager
AECOM —Brisbane QLD
- Full-time
- Hybrid work

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Assistant Manager (Front Office)

Stamford Hotels & Resorts -
Brisbane QLD

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
CPR Certification
Microsoft Excel
Microsoft Outlook
Management
Incident management
Supervising experience
First Aid Certification
Communication skills
Hotel experience
Time management
Office experience

Full Job Description

Job No: STAM2024051355
Location: Brisbane
Employment Status: Full Time No. of Vacancies: 1 Closing Date: 19 Sep 2026 AEST

About Stamford Plaza Brisbane
Perfectly located on the banks of the Brisbane river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252-guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts 2 flagship restaurants and The Pav bar. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb.

About the Role:
We are currently seeking an Assistant Manager to join our amazing team in the Front Office Department on a permanent full-time basis. Reporting to the Rooms Division Manager you will be one of three Assistant Managers who will support the Front Desk, Concierge and Communication Teams in their daily operations. As the Manager on Duty you will be expected to lead and demonstrate the highest standards of service when engaging with guests from arrival to departure, and responding to all requests, inquiries and complaints during their stay. Professionalism, resourcefulness, resilience & flexibility are key to success in this role.

As we are a prestigious property we attract many high profile guests from politicians through to musicians and bands. Your ability to be able to deal with various types of guests in a confidential manner and being able to recognise their differing needs will stand you in good position for this role.

Duties and Responsibilities:
Provide welcoming, professional and courteous service to all guests from arrival to departure
Handle guest requests, inquiries and complaints appropriately and with professionalism
Ensure the Front Office maintains a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
Assisting in the coordination of Hotel activities, training and developing of team members
Represent the FOM in their absence
Maintain punctuality, efficiency and courteousness at all times
Promote the Company’s philosophies, Credos and Core Values
You will be rostered over a 7-day cycle, either on a morning or late shift, though some night shifts may be required to cover leave of the night team.

Skills and Experience:
Experience in an internationally branded hotel with a minimum of 1 years' supervisory experience in Front Office preferred
Comprehensive understanding of all aspects of the Front Office Department including Night Audit Procedures
Thorough understanding of hotel operations
Proficient with Opera Cloud, Excel, Word and Outlook.
Accuracy in all paperwork is essential so a mixture of computer literacy and interpersonal skills are required.
A confident mature disposition, calm and even temperament and decisive problem solving are all traits we are looking for in the successful candidate.
A passion for delivering exceptional guest experiences
Excellent organisation and time management skills.
Excellent communication skills with guests, management and team members
You must be resilient, resourceful and flexible.
Current First Aid and CPR certification (or willingness to obtain) is highly desirable.
Ability to remain calm under pressure and confidently manage emergency situations, incidents and critical guest issues.
Sound understanding of hotel emergency procedures, workplace health and safety, and risk management.
Demonstrated ability to make timely decisions and coordinate responses during emergencies while maintaining exceptional guest service

Culture and Benefits

Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the strength and unity of our members within the company. We believe our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member with us you can expect to receive;

Great Career Opportunities
Exciting 5 Star Hotel Environment
The opportunity to work with Industry Professionals
Complimentary Shift Meals
Food & beverage discounts in all F&B outlets within the Hotels

How to Apply:
If you believe you have the drive, skills and experience to succeed in this role please click the 'Apply Now' button to be re-directed to our website http://www.stamford.com.au/careers/job-vacancies where you can complete our application.

You must be an Australian Resident to apply or have Visa Rights to work in Australia.

Stamford Hotels and Resorts is an equal opportunity employer and encourages applications from all within the communities we operate.

We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview. If you do not hear from us please assume that you have been unsuccessful at this stage.

Apply Now

Refine Your Search

manager (front office) jobs in brisbane, qld

Assistant Manager (Front Office)

Consulting Director

Swim School Customer Experience Manager - Mount Ommaney

Niche Sales Capture Manager

Manager on Duty

Technical Support Lead - Brisbane

Business Development Manager

Assistant Manager - Nights

Duty Manager

Logistics Manager

Technical Support Lead - Brisbane

Project Manager - Expressions of Interest

Director Games Business Operations

Sales Manager- Capalaba

Technical Director - Design Management, Building Engineering

Design Manager

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