In-Demand It support specialist Jobs in Dural, Nsw

Junior IT Support Officer
Flower Power —Erskine Park NSW
- Full-time
- Azure
- Microsoft Office
- University
- Travel reimbursement
Quick Apply
1h
IT Technician Traineeship
Techist —Girraween NSW
- From $800 a week
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick Apply
1d
Technical Support Representative
IDEXX —Rydalmere NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
Business Systems Support Specialist
TAFE NSW —Sydney Western Suburbs NSW
- $116,219 - $125,157 a year
- Full-time
- Agile
7d
IT Support Specialist
THE ICONIC —Yennora NSW
- Office
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Service Desk Coordinator - All IT Services
Lyra Technology Group —Brookvale NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
Quick Apply
Sr. Technical Support Engineer, Focused Services
Palo Alto Networks —Sydney NSW
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Contact Center Customer Service: Senior Technical Support Specialist (Storage)
Hitachi Rail —Macquarie Park NSW
- Full-time
Contact Center Customer Service: Senior Technical Support Specialist (Storage)
Hitachi —Macquarie Park NSW
- Full-time
Technical Support Technician
Temperzone —Blacktown NSW
- Full-time
- Remote
- Customer service
- Systems design
- HVAC
- Employee assistance program
Quick Apply
Dealer Parts Support-Technical
CNH Industrial —St Marys NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Advanced Technical Support Engineer - LV distribution and metering devices
Schneider Electric —Macquarie Park NSW
- Full-time
- Schematics
- Data analysis skills
- Electrical experience
HVAC Technical Support
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Regents Park NSW
- Full-time
- HVAC
- Communication skills
- Time management
- Employee assistance program
- Employee discount
System Administrator
C4X Technology Architects —Rhodes NSW
- $90,000 - $115,000 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
3h

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Junior IT Support Officer

Flower Power -
Erskine Park NSW

Quick Apply

Job Details

Full-time
1 hour ago

Benefits

Travel reimbursement

Qualifications

Azure
Microsoft Office
Driver Licence
IT support
POS
Communication skills
Intune
Time management
Help desk

Full Job Description

Flower Power is Australia's largest Garden & Landscape centre group with retail andwholesale operations throughout the Sydney metropolitan area. Our people arecommitted to delivering the best service to our customers!

Are you a young tech-savvy Junior seeking a rewarding opportunity to launch into an IT career in a fast-paced, high-performing retail organisation? Look no further! We are currently searching for a dedicated and passionate Junior IT Support Officer to join our diverse and innovative team as we go through our Digital Transformation Journey. As an integral member of our company, you'll have the chance to work in an environment where you will be educated on supporting our systems and broadening your technical skills whilst making a significant impact on our operations.

What we will need from you

Work 5 days from Sunday - Thursday
Work on Public Holidays (Time in Lieu in return)
Work from a Western Sydney Location Full-Time
Have your own car and valid Driver Licence ( business use will be reimbursed)
Travel between 10 Sydney stores as required.
Willingness to learn!

Role Responsibilities

Provide exceptional Level 1 - 3 support to staff, both remotely and onsite, ensuringadherence to service level agreements for various systems including POS, ERP,Telephony, Hardware, Software, Servers, Cloud Solutions, and Mobile Devices.
Offer day-to-day support for Microsoft server operating systems, MS Office 365,Active Directory (Azure/On-Prem), Intune, and Defender environments.
Conduct training sessions for store, wholesale departments, and head office staff onPOS and Head Office systems as needed.
Actively participate in key initiatives aimed at digital transformation, processautomation, and improving the user experience.
Implement and enforce IT security policies and procedures, contributing to securityrisk assessments, vulnerability assessments, and penetration testing.
Proactively identify potential issues, propose solutions to mitigate risks, and identifyopportunities for continuous improvement.
Monitor Information Security risks, ensuring adequate protection for Flower Power, including risks associated with third-party suppliers and outsourcing.
Collaborate with Flower Power IT staff, programmers, and other business personnelto efficiently provide support for IT platforms and applications.
Develop and maintain comprehensive technical documentation as required.
Demonstrate productivity and effective time management skills with minimalsupervision, utilising job tracking systems.
Provide after-hours IT support as part of the IT team's after-hours support roster.

About You

As Flower Powers preferred Candidate you will have:

Full Australian working rights
Currently studying IT at TAFE/University or have recently completed an ITTraineeship or have equivalent work experience.
The ability to handle multiple IT helpdesk and support enquiries both remotely andin person including but not limited to laptops, Points of Sale, PC's, printers,telephone systems, alarm systems and Network Infrastructure.
Strong technical aptitude and a genuine passion for technology.
A willingness to learn and go above and beyond to grow your technical skills.
Strong problem-solving and decision-making skills.
An ability to work independently and collaboratively as part of a team.
Flexibility to provide occasional after-hours support to address urgent outage issues.
Have outstanding communication skills and attention to detail whilst managing multiple demands.
Applicants with any knowledge of PowerShell, Windows Operating Systems, Microsoft 365 Suite, and Active Directory will be highly regarded.

Only suitable candidates will be contacted – Salary negotiable based on experience.

Flower Power Group is an equal opportunity employer.

We just don't grow plants - we grow our People!

Application Question(s):

Do you have experience using point of sale (POS) software?
Which of the following Microsoft Office products are you experienced with?

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in dural, nsw

Junior IT Support Officer

IT Technician Traineeship

Technical Support Representative

Business Systems Support Specialist

IT Support Specialist

Service Desk Coordinator - All IT Services

Sr. Technical Support Engineer, Focused Services

Contact Center Customer Service: Senior Technical Support Specialist (Storage)

Contact Center Customer Service: Senior Technical Support Specialist (Storage)

Technical Support Technician

Dealer Parts Support-Technical

Advanced Technical Support Engineer - LV distribution and metering devices

HVAC Technical Support

System Administrator

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