Company Description
Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, cyber security, DevSecOps, infrastructure, and digital transformation programs.
We partner with major government and enterprise organisations to build high-performing technology teams that deliver secure, reliable, and scalable solutions within highly regulated environments.
The Role
We are seeking an experienced Test Lead to join a high-performing team responsible for quality assurance across Atlassian platforms, including Jira Service Management Data Center (JSM DC) and Confluence. This role will lead end-to-end testing activities, ensuring solutions meet business requirements, quality standards, and operational readiness objectives. You will be responsible for developing test strategies, coordinating test execution, managing defects, reporting quality metrics, and supporting business verification testing. Working closely with project teams, developers, product owners, and business stakeholders, you will play a key role in delivering reliable and high-quality outcomes across enterprise environments.
Key Responsibilities
Develop comprehensive test strategies, plans, and schedules aligned to project objectives.
Lead manual and automated test execution across Jira Service Management Data Center and Confluence platforms.
Coordinate end-to-end testing activities including functional, integration, regression, and business verification testing.
Manage defect lifecycles, prioritise issues based on risk, and coordinate resolution activities.
Provide regular reporting on testing progress, quality metrics, risks, and release readiness.
Work closely with developers, business analysts, and product owners to validate requirements and acceptance criteria.
Support stakeholders through User Acceptance Testing and Business Verification Testing activities.
Identify opportunities for automation and drive continuous improvement across testing practices.
Maintain testing artefacts, documentation, and traceability throughout the delivery lifecycle.
Contribute to release planning, quality governance, and deployment readiness activities.
What You'll Need
Demonstrated experience leading testing activities across complex enterprise environments.
Strong experience creating test strategies, test plans, and quality assurance frameworks.
Hands-on experience executing manual and automated testing.
Experience testing Jira Service Management, Confluence, or similar enterprise platforms.
Strong defect management and troubleshooting capabilities.
Experience coordinating SIT, UAT, regression, and end-to-end testing activities.
Proven ability to engage effectively with business stakeholders and technical teams.
Excellent reporting, communication, and stakeholder management skills.
Experience using Jira, Confluence, Xray, Azure DevOps, or similar test management tools.
Strong analytical and process improvement mindset.
Why Join Us?
Work on large-scale enterprise transformation initiatives.
Drive quality outcomes across critical business platforms.
Collaborate with experienced delivery, engineering, and business teams.
Influence testing strategy and quality improvement initiatives.
Gain exposure to modern testing practices, automation, and Atlassian technologies.
Join a consulting culture focused on delivery excellence and continuous improvement.
Security Clearance Requirement
Due to the nature of this role, applicants must be Australian Citizens with an active NV1 (or above) clearance.
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