In-Demand Guest service agent Jobs in Coolaroo, Vic

Guest Service Agent
MERCURE —Doncaster VIC
- Weekend availability
- Hospitality
- Customer service
- POS
Quick Apply
Car Rental Agent - Melbourne (3-Month Contract)
Indie Campers —Melbourne VIC
- Weekend availability
- Hospitality
- English
- Referral program
Quick Apply
14d
Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- Bachelor's degree
Guest Service Agent - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Communication skills
- Hotel experience
- Resort
- Employee assistance program
Quick Apply
1d
Guest Service Agent
Cushman & Wakefield —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Front desk
Quick Apply
4d
Guest Services Agent
Ovolo Group —South Yarra VIC
- Part-time
- Office experience
1d
Front Office Duty Manager - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Microsoft Office
- Leadership
Quick Apply
Service Experience Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Management
- Leadership
- Employee assistance program
- Referral program
Sales Manager
MERCURE —Doncaster VIC
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick Apply
Business Development Manager
MERCURE —Melbourne VIC
- Full-time
- Management
- Sales
- Microsoft Office
Quick Apply
Director of Sales
langhamhotelsmelbourne —Melbourne VIC
- Full-time
- Hospitality
- Management
- Sales
Support & Cleaning Casual Agent - Melbourne
Indie Campers —Melbourne VIC
- Weekend availability
- Communication skills
- Referral program
Quick Apply
Network & IT Systems Engineer
Andromeda Robotics —Southbank VIC
- Full-time
- APIs
- AI
- Health insurance
Quick Apply
13d

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Guest Service Agent

MERCURE -
Doncaster VIC

Quick Apply

Job Details

Full-time

Qualifications

Hospitality
Customer service
POS
Communication skills
Hotel experience

Full Job Description

Company Description

Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

We are a vibrant and forward-thinking hotel with a reputation for hosting exceptional conferences, meetings, and events. From corporate gatherings to high-energy incentives, we create moments that leave a lasting impact. Now, we’re looking for a talented individual to maximize our potential in the Conference & Events market and help us grow even more!

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out!

Job Description

We are looking for Part time Guest Service Agent

As a Guest Service Agent, you’ll be the first and last point of contact for our guests—playing a vital role in shaping their overall experience. From seamless check-ins and check-outs to creating genuine connections and offering thoughtful service, you'll help transform a simple stay into something special.

Your responsibilities will include:

Greeting guests with warmth and professionalism
Managing check-in/check-out procedures efficiently
Assisting with guest inquiries and delivering personalised recommendations
Handling reservations and room allocations when required
Processing payments using POS and property management systems
Knowledge of Opera cloud system essential.
Ensuring the front desk area remains welcoming, organised, and secure
Working collaboratively with other departments to exceed guest expectations

Qualifications

Previous experience in a hotel, resort, or hospitality environment is highly regarded
Minimum of 12 months’ experience in a customer service role
Strong interpersonal and communication skills
A passion for hospitality and creating memorable guest experiences
A proactive, solution-focused mindset with attention to detail
Flexibility to work a rotating roster including evenings, weekends, and public holidays-Also covering night shifts when required.

Additional Information

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

Ongoing Career and Professional Development Opportunities
A Rewarding Work Environment
Global Discounts on Hotel Accommodation & Food and Beverage

Quick Apply

Refine Your Search

guest service agent jobs in coolaroo, vic

Guest Service Agent

Car Rental Agent - Melbourne (3-Month Contract)

Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto

Guest Service Agent - Full Time

Guest Service Agent

Guest Services Agent

Front Office Duty Manager - Full Time

Service Experience Duty Manager

Sales Manager

Business Development Manager

Director of Sales

Support & Cleaning Casual Agent - Melbourne

Network & IT Systems Engineer

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