In-Demand It field support technician Jobs in Cannington, Wa

Service Technician
ICS Industries Pty Ltd (Australia) —Welshpool WA
- $59,200 - $106,600 a year
- Full-time
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Quick Apply
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- Employee discount
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Johnson Controls —Perth WA
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CEA —Hazelmere WA
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Service Technician

ICS Industries Pty Ltd (Australia) -
Welshpool WA

Quick Apply

Job Details

Full-time
$59,200 - $106,600 a year
5 days ago

Qualifications

Forklift Licence
Customer service
Driver Licence
Communication skills
MR Licence

Full Job Description

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: customer focused, team player, engaged, ethical, strong communication skills, and works safely.

This position will be focusing primarily on our Motive Power applications, which include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.

Role Overview

The positions’ primary purpose is to work as part of the Services team to provide a level of technical services relating to Motive Battery building and servicing to EnerSys quality standards, and that all stakeholders expectations are met in a safe & efficient manner.

Main Responsibility

Load and unload service vehicle, receive, count and store stock, and record data using computer and manual systems
Undertake delivery activities associated with Motive Power business. This involves the assembly, loading and unloading of batteries using crane/Hiab and transportation to customer premises as instructed
Account for all stock under your control, maintain and report accurate stock levels, verify inventory by comparing to physical counts of stock, investigate discrepancies or adjust errors
Ensure all labour, materials, products, parts, used on service or warranty jobs are booked out by computer or manual systems
Use equipment provided including forklift equipment in accordance with manufacturers recommendations and as per safety guidelines
Liaise with courier and delivery companies where required
When required, pack and unpack goods in an orderly and accessible manner or according to advised systems
Mark stock items using identification tags, stamps or other labelling equipment as required
Complete maintenance logs and conduct daily / weekly inspections as requested on Stores equipment and facilities and motor vehicle, e.g. forklift, trolleys, pathways, exit access etc to ensure that compliant and safe operating standards are maintained
Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety and company regulations
Determine proper storage methods in vehicle, identification and stock location based on turnover, environmental factors, and physical capabilities of facilities
Keep records on the use and/or damage of stock or stock handling equipment
Examine and inspect stock items for wear or defects, reporting any damage to supervisor
Keep service vehicle in good order, clean and report any damage or issue to supervisor
Advise supervisor when service vehicle is due for maintenance service
Dispose of damaged or defective items, or return them to vendors as directed
Prepare and maintain records and reports of inventories, lists, shortages, shipments, expenditures, and goods used or issued from your service vehicle
Confer with purchasing personnel and vendors regarding stock procurement and availability
Recommend disposal of excess, defective, or obsolete stock in your vehicle
Use safe handling methods when handling any equipment
Provide assistance or direction to other staff
Rebuilding of Motive Power Batteries as required by following the provided bill of materials to ensure all batteries and chargers are built to meet customer expectations and to EnerSys quality standards
Servicing and testing of Motive Power batteries as required
Assist in identifying Non-Conforming Product (NCP) and ensuring it is moved to a quarantined area when identified and cannot be misused in production
Follow battery maintenance programs to ensure all battery products are kept at a high state of charge to prolong battery shelf life
Shall adhere to all health and safety policies and procedures including identification and removal of all possible hazards while enforcing safe work practices
Other duties as required by the business

Ideal Candidate

Physically Fit
Demonstrated commitment to reliability and punctuality
Committed to completing customer jobs according to schedule
Self-motivated, able to use initiative
Honest, reliable, pro-active approach with maturity and a strong sense of responsibility
Self-motivated with the ability to use initiative and work independently, yet collaboratively with a team
Willingness to accurately self-assess and engage in ongoing professional and personal development
Desire to do a precise and thorough job
Excellent internal and external customer service focus
Be flexible to respond to the needs of the business
Willing to learn and take direction
Savvy minded and can think a little left of field / outside the box
An avid supporter of our fully inclusive culture - we celebrate difference and ensure that everyone belongs
High attention to detail

Education / Vocational Requirements

Minimum Qualifications

Forklift Licence
A Current Australian Driver’s Licence – preferably MR level
Very good spoken and written English
Some technical or trades background would be advantageous to enable the candidate, with appropriate training, to be able to support the Motive Power activities, in particular the building and transportation of batteries for Motive Power customers;
Practical experience in work place safety
Computerised systems experience
Manual handling and OHS knowledge
Good interpersonal skills
Delivery of excellent customer service and a proactive approach to problem solving
Able to multi-task and time-manage effectively
Problem solving and trouble shooting skills
Results orientation and ability to achieve desired results in a professional manner within agreed deadlines
Flexibility with working hours including the ability to work after hours and travel locally if required
Be committed to excellence and generate a high quality of work
Possess good vision (may be corrected vision), the ability to see colour, and the ability to hear and communicate in English
Good communication, literacy and numeracy skills
Ability to prioritise workload

Preferred Qualifications

Truck license to operate Hino 300 (desired)

Core Competency

Culture

Functional Competencies

Customer Experience

Product Knowledge

Problem Solving/Analysis

Safety & Our Environment

Accountability

EnerSys is always looking to hire top talent.

Quick Apply

Refine Your Search

it field support technician jobs in cannington, wa

Service Technician

Mechanical Commissioning Technician

Simulator Technician II

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Chiller Team Leader - Perth

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