Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Responsibilities:
Clinical
Comply with World Courier Standard Operating Procedures, which contain specific instructions to take the steps concerning the reception and shipment of materials.
Compare the material received with the documentation forwarded in order to certify concordance or disagreement.
Prepare box contents according to the information described on Packing List with correct temperature control.
Physically perform packing process of inbound, outbound and returned shipments using Cencora World Courier packaging products.
The Operator must have the training and the capability required to control materials characteristics (described in their labels): ID number, expiration date, Lot number, patient’s kit, and temperature and storage conditions as well as any additional information that could be useful.
The Operator must be specifically trained in order to perform activities related to shipments such as the picking, packaging preparation, packing and labeling.
Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes.
Have deep knowledge and carry out relabeling, returns processing, stock control, balance and relocations processes developed at the Facility.
Perform any other duties the employee has been trained for.
Commercial
Follow receiving, storage and shipping procedures for processing commercial products in the warehouse. Applies to all environments including but not limited to cold chamber controlled ambient and vault products.
Support Commercial initiatives by streamlining processes to gain efficiencies in the warehouse.
Complete assigned reporting , cross check and verification checks as per daily, weekly and monthly reporting.
Work closely with packaging contacts to ensure enough supplies are maintained for the warehouse.
Pick, pack and prepare and verify products for shipping.
Process inbound, outbound and return shipments for Commercial.
Work with a number of Information Technology systems, including, but not limited to ASW, IRIR, Returns connect.
Perform daily cycle counts and stock takes.
Perform any other duties the employee has been trained for.
Additional requirements and responsibilities
Once trained, be part of an on call rotational roster 24/7 with the logistics team to provide in person attendance for emergency response in case of any emergency shipments required by World Courier Clients.
Work in all temperature controlled environments including but not limited to
+15 to +25°C
+2 to +8°C
-20 to -30°C
Participate in scheduled weekend tasks for stock control and balance sheet processes.
Internal Communication and Information Sharing
Keep Internal Stakeholders informed of the progress of their order and shipment.
Collaborate with Internal Stakeholders to find appropriate resolutions to Clinical and Commercial matters to ensure ongoing client satisfaction.
Liaise with the Transport Customer Service team in relation to World Courier transport bookings and ensure correct processes are followed.
Provide information to all World Courier Australia business units to ensure work output is coordinated in an effective manner.
Contribute to team and organizational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business.
Teamwork and Collaboration
Policy and procedure
Comply with standard operating procedures and policies to ensure that the function is demonstrating consistent practices nationally and is in line with strategic objectives.
Ensure World Courier Australia compliance with all government legislative and other requirements such as Australian Customs Service, Civil Aviation Safety Authority, Australian Quarantine and Inspection Service, International Air Transport Association, International Organization for Standardization.
Ensure full compliance with international local regulations such as World Courier Australia Registered Air Cargo Security Program Standard Procedure (Registered Air Cargo Security Program) Australian Customs International Air Transport Association regulations.
Ensure full compliance with World Courier Australia quality management systems (Good Practice).
Workplace Health and Safety
Actively promote a culture that values a safe and healthy workplace.
Take reasonable care of, and cooperate with actions taken to protect:
The health and safety of both themselves and others.
Report all accidents, incidents and hazards to their supervisor as soon as is practicable.
Ensure compliance with relevant Occupational Health and Safety legislation and that any issues are identified and actioned in line World Courier Australia policy.
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Education:
High School Diploma/GED or equivalent experience required.
Associate's degree in logistics, supply chain, transportation, business administration, foreign trade, industrial engineering, life sciences, or a related field, or equivalent experience preferred.
Experience:
3+ years of experience in logistics coordination, warehouse operations, depot operations, transportation administration, shipment processing, or a related field required.
Certification in Certified Supply Chain Professional, Certified Logistics, Transportation and Distribution, Certified in Planning and Inventory Management, or equivalent certification preferred.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies: World Courier (Aust) Pty. Ltd
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
